Lowest Lifetime Price Guaranteed

At Pennine Home Improvements we don’t just define value by price. Our prices are competitive, giving our customers complete confidence in the price that they pay is very important to us as well as our expert, highly professional service and guarantees.

We keep a close eye on our competitors to ensure we always offer excellent quality at fair prices, supported by exceptional service and, as a result, we believe we provide value that’s unrivalled in the market.

Our Promise...

We're so confident of the value of our products that we are offer a 'Price Promise'. Find the same quality product and service commitment for less, within our service area, within 14 days and we'll refund DOUBLE the difference. The like for like quotation must be for a product that we are able to supply and must be of the same size, same design and same quality and same service offering.

Simply let us know the competitor's name and product details (accompanied with a copy of the original quotation you have received) – we’ll then verify whether the price and the competitor’s service offering are the same as ours, we’ll beat the price or refund the difference as appropriate.

On Service...

Pennine staff are all highly trained to offer impartial, expert advice on all our products. Our service doesn’t end with your purchase – we provide excellent aftercare support with our 20 year guarantee, free annual maintenance checks and a 24-hour emergency lock-out service and a expert services to help you, from delivery to installation and beyond.

What is my local service area?
We define our local service area as the North East Region, details of the exact area this covers are available from our showroom.

What if a competitor is offering products either at a discounted price or with a free item?
We will match the total price for the bundle of products if the price of the bundle is publicly available to all customers and the products and service in the competitor’s bundle are identical to products and service we sell, including any free items.

Notification of competitor quotation must be received within 14 days of signing a Pennine Home Improvements contract. Claims must be received in writing and addressed to our Head Office in Benton to the Sales Department. Original copy of the competing offer, service and full specification of the product must be enclosed with the claim. Only one claim per customer per order. Pennine Home Improvements decision on whether a competitor's product and service offering matches the ours is final.

For help & advice call 0800 22 55 22 today!

It pays to put Pennine in the frame – get in touch with us today and see how we can help.

Get a free quote

or call us today on 0800 22 55 22.

Customer Reviews

"So glad I chose french doors to replace my old patio door - looks so much nicer. Fitting team did...


Windows & Doors Newcastle-upon-tyne
Mohammed Abdalla – 29th Aug 2019

"Pennine has now installed windows and doors in two of our houses. Both jobs were completed efficiently and professionally, from...


Windows & Doors Newcastle Upon Tyne
Steve Robertson – 29th Aug 2019

"New windows ordered and ready within the 6 weeks as promised. Confirmation call the day before fitting and lads turned...


Windows & Doors Whickham, Tyne & Wear
Gary Marshall – 29th Aug 2019

"Contact with the customer care team is easy. Staff are pleasant and efficient."


Roofline Ponteland, Northumberland
Andrew Williams – 28th Aug 2019

"Thank you for a very good fitter. Perfect job."


Windows & Doors Gatesheaad
Mr and Mrs Forrest – 28th Aug 2019

"Everyone you deal with is first class, polite and very helpful."


Windows & Doors Newcastle Upon Tyne
Eric Amers – 28th Aug 2019

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2019 All content © Crownfold Ltd T/A Pennine Home Improvements.

Crownfold Ltd is the trading name of Pennine Home Improvements

Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. Pennine Home Improvements (Registered Company No. 2342225) act a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).