Read what our customers say about us...

"Composite Door supplied and fitted. Top quality product and brilliant aftersales service."

4.5 out of 5

Windows & Doors Killingworth, Newcastle Upon Tyne
Mr W Donnelly – 17th Sep 2018

"All of the workmen were first class from start to finish, very polite and tidy. I had no stress at all. "The builders came on time and stayed until they finished their part of the work, no hassle. "I have no hesitation in recommending Pennine to anyone. It's a great team. I am so thrilled with my conservatory."

4.6 out of 5

Conservatory / Orangery Cramlington, Northumberland
Tony Saleh – 17th Sep 2018

"We are pleased with our new front door. It is excellent quality and very substantial. All of the fittings are good quality. Many thanks."

4.25 out of 5

Windows & Doors Belsay, Northumberland
Mr and Mrs Stott – 13th Sep 2018

"We are very happpy with the finished product and all of the teams, who achieved it. We would definitely always choose Pennine for home improvements - as we did in our previous home."

4.75 out of 5

Bowburn, Durham
Mr & Mrs Batchelor – 12th Sep 2018

"Very happy with the service."

4.65 out of 5

Windows & Doors Morpeth
Andrew Pickup – 11th Sep 2018

"Engineers really care about their work and the impression, which they give to the customer."

4.6 out of 5

Conservatory / Orangery Whickham, Tyne & Wear
Jeff Czuprynski – 12th Sep 2018

"The two men, who dismantled the old roof and installed the new one, worked tirelessly from 9.15am to 8.30pm. "They were very courteous at all times and left no mess after the job - despite everything having to be carried through the hall and lounge to the new patio. First class!"

4.6 out of 5

Windows & Doors Hexham
Mr Hughes – 10th Sep 2018

"All the people who came to give us a quote, do measurements etc were very friendly, knowledgeable and never "pushy". I think some product samples and photos would have been helpful at the beginning of the project to help us decide. "The fitters, as always, were friendly, clean and efficient. there was a minimum of disruption and they were happy to work around us. "The inevitable niggles were sorted quickly, and we feel happy knowing that the after sales service is good if we have any issues in the future. "The quality of the product is excellent and our house feels warmer already!"

4.65 out of 5

Windows & Doors Ouston, Chester-le-street
Mr & Mrs Green – 10th Sep 2018

"Great process from start to finish. Excellent quality - just what I expected."

4.85 out of 5

Conservatory / Orangery Wallsend
Mr Lowson – 6th Sep 2018

"We will be using Pennine for the next phase of our update. Thanks"

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Mr and Mrs Luke – 7th Sep 2018

"The fitters were excellent."

4.45 out of 5

Windows & Doors Newcastle Upon Tyne
Ms James & Mr Taylor – 5th Sep 2018

"It is a pleasure to be a Pennine customer. I have recommended Pennine to everyone I know."

4.85 out of 5

Windows & Doors Birtley, Tyne & Wear
Mr & Mrs Brooks – 5th Sep 2018

"Good friendly team. On time. Well worth the service. Polite and clean workers."

4.75 out of 5

Windows & Doors Prudhoe, Northumberland
Mr & Mrs Ahern – 29th Aug 2018

"We are delighted with the porch installed by Pennine. It enhances the comfort and appearance of our home. The team from Pennine were both courteous and obliging. The standard of finish is excellent."

4.75 out of 5

Porch Spital, Northumberland
Bob & Irene Pringle – 29th Aug 2018

"Excellent.work carried out as required. Pleasant, cheerful engineer.Very happy with result & entire process."

4.5 out of 5

Conservatory / Orangery Sparty Lea, Hexham
Thomas Swallow – 22nd Aug 2018

"The engineer had a very conscientious approach to his work."

4.4 out of 5

Conservatory / Orangery Wallsend
Maureen Sinclair – 22nd Aug 2018

"Brilliant job from start to finish. Really pleased with our orangery. it has changed the way we live. The planning, building and finish all done efficiently and to high spec. We would definitely recommend Pennine."

4.75 out of 5

Windows & Doors Throckley, Newcastle Upon Tyne
Jackie Robson – 14th Aug 2018

"Phil had a very relaxed, professional attitude while servicing the conservatory. I was confident of his workmanship and also felt at ease while he was in my property. Thank you "Fingers Phil"."

4.45 out of 5

Conservatory / Orangery South Shields
Pauline Edmundson – 13th Aug 2018

"Thank you very much for the lovely windows and sending us a great team - really good workers and so friendly."

4.7 out of 5

Windows & Doors Whitburn, Near Sunderland
Joan & Robert Everett – 12th Aug 2018

"Polite and professional both times that we have used them. We are very happy with the doors that have been fitted. The team kept us up to date with progress and the fittings went without a hitch."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Sarah James – 12th Aug 2018

"I was very happy with the whole process from initial contact to installation."

4.75 out of 5

South Shields
Valerie Kelly – 8th Aug 2018

"Even though the day we were allocated to have our new bay window fitted turned out to be the windiest day of the year, the team still turned up and did a great job. "Yes, there was probably more dust and debris after they were finished, due to the high wind, but the job was still completed within the time stated. The window looks great and we are really pleased with them."

4.55 out of 5

Windows & Doors Bedlington, Northumberland
Lynne Palmer – 8th Aug 2018

"Phil, the aftercare engineer, always pleasant, polite and respectful towards my home."

4.4 out of 5

Conservatory / Orangery Cramlington, Northumberland
Diane Surtees – 6th Aug 2018

"Happy with the final result."

4.45 out of 5

Windows & Doors Morpeth
T Stephenson – 5th Aug 2018

"My aftercare engineer was Phil. He was simply great."

4.65 out of 5

Conservatory / Orangery Rothbury, Northumberland
Ken Stephenson – 1st Aug 2018

"We used Pennine for a full set of windows and new front door. High quality composite door with a choice of door furniture and double glazed windows throughout. Comes with a 20 year guarantee. Wow. "Work was excellent quality, completed when promised and staff were very knowlegeble, professional and respectful of our property. Aftercare checked everything was as it shoudl be. Delighted with results." "

4.7 out of 5

Windows & Doors Bedlington
Chris Young – 2nd Aug 2018

"The window fitters were spot-on, which deserves a comment."

4.65 out of 5

Windows & Doors Wallsend
Mr & Mrs Walton – 31st Jul 2018

"Generally very happy with Pennine products"

4.1 out of 5

Conservatory / Orangery Sunderland
Mrs E Bousfield – 1st Aug 2018

"The conservatory looks excellent. All of my friends are very impressed."

4.6 out of 5

Conservatory / Orangery Wallsend, Tyne & Wear
Andy Sutherland – 29th Jul 2018

" Pennine were prompt and very courteous. Can't fault the engineer who attended, also oiled lock whilst there."

4.5 out of 5

Windows & Doors Newcastle Upon Tyne
Anthony Bulfin – 30th Jul 2018

"The contractor treated ourselves and our home with the utmost respect."

4.5 out of 5

Windows & Doors Stocksfield, Northumberland
Pam Knox – 25th Jul 2018

"Thoroughly satisfied customer. No deficiencies in your service found. Thank you."

4.5 out of 5

Windows & Doors Stocksfield, Northumberland
Dr RW Graham – 26th Jul 2018

"I am thoroughly pleased with my Pennine purchases and the whole process from start to finish. "Sales persons, workmen, structures and office staff have been so professional and friendly at every stage in the process. I thoroughly recommend Pennine at every opportunity."

4.75 out of 5

Windows & Doors Amble, Northumberland
Claire Peiffer – 25th Jul 2018

"We are absolutely delighted with our orangery, so delighted that we had all of our doors and windows replaced by Pennine a year later. "Very friendly and polite staff and builders. Would definitely recommend. You can not beat Pennine's aftercare service. "

4.7 out of 5

Morpeth
Mr T Carruthers – 24th Jul 2018

"Excellent service. Excellent quality. Looking forward getting our conservatory."

4.6 out of 5

Windows & Doors Holystone, Tyne & Wear
Mr & Mrs Willis – 25th Jul 2018

"We were very satisfied with the aftercare service. Thank you."

4.55 out of 5

Windows & Doors Chester Le Street
Mr & Mrs Stockdale – 25th Jul 2018

"The aftercare engineer, Phil Smith, was really very pleasant and polite."

4.4 out of 5

Conservatory / Orangery Seaton Delaval, Northumberland
Sheila Dunn – 22nd Jul 2018

"We are completely satisfied with all aspects of your service and would recommend your company to anyone. Thank you once again for the service."

4.6 out of 5

Conservatory / Orangery Sunderland
Alan & Pauline Watson – 23rd Jul 2018

"Excellent quality; tradesmen first class. Friendly and tidy - getting them to do a bay window next year."

4.65 out of 5

Windows & Doors Easington Village, Co Durham
James Sadler – 20th Jul 2018

"Pennine has always been prompt, reliable and very professional in their after sales. "I would recommend this trusted company every time."

4.6 out of 5

Windows & Doors Alnwick
David Kirchoff – 20th Jul 2018

"From talking to the Pennine representative in our local Wickes to the installation day, the service we recieved was fantastic. "The final product is finished perfectly and we are pleased we decided to install ""silent"" glass to deaden the outside traffic noises - definitely works. "I would have no trouble in either using Pennine again or recommending them to anyone." "

4.8 out of 5

Windows & Doors Stockton On Tees
Steven Fraser – 20th Jul 2018

"We are very happy with our new French doors. They are of a high quality and we feel much more secure. "The whole process was hassle free from start to finish with professional and courteous personnel. "The fitters,especially, were very friendly and worked quickly and competently, leaving everything tidy afterwards."

4.7 out of 5

Windows & Doors Darlington
Mr and Mrs Richardson – 19th Jul 2018

"We have had many projects completed on the house over the years and I can honestly say the work done by Pennine was faultless."

4.7 out of 5

Saltburn, Cleveland
Mr & Mrs N Agar – 19th Jul 2018

"I was very happy with the service provided. I would definitely use Pennine again for any future projects."

4.65 out of 5

Windows & Doors Whickham, Tyne & Wear
Karen Clark – 19th Jul 2018

"The engineer, who carried out our work, was professional and pleasant - a credit to Pennine"

4.4 out of 5

Windows & Doors North Shields
Christine Gibson – 16th Jul 2018

"Very good job well done!"

4.45 out of 5

Windows & Doors Richmond
Malcolm Allison – 16th Jul 2018

"Very happy with the work. They left everything tidy - and we love the windows!".

4.5 out of 5

Windows & Doors Heddon On The Wall, Northumberland
Mr & Mrs Deltodesco – 16th Jul 2018

"We recently had a conservatory installed and were pleased with how things went. The explanations of what would happen became a reality in a most pleasing manner."

4.55 out of 5

Conservatory / Orangery Sunderland
Mr & Mrs Birks – 12th Jul 2018

"The 2 guys, who fitted my new front door, were punctual, friendly and extremely efficient. They did an excellent job and left no mess at all."

4.45 out of 5

Windows & Doors Gateshead
Mr & Mrs Sullivan – 12th Jul 2018

"The aftercare engineer was excellent. He completely went over and above what needed to be done. Thank you!"

3.7 out of 5

Monkseaton, Whitley Bay
Margaret Day – 12th Jul 2018

"The aftercare engineer (Phil Small) was very pleasant and easy to talk to and we had no qualms about inviting him into our home."

4.4 out of 5

Windows & Doors Corbridge, Northumberland
Edward Bird – 9th Jul 2018

"Aftercare engineeer was very helpful and friendly."

4.5 out of 5

Windows & Doors Monkseaton, Whitley Bay
Mr & Mrs Brown – 9th Jul 2018

"From the initial planning stage to completion the team worked in a professional manner. We were kept informed through every stage of the process and the conservatory roof replacement was completed on time The teams kept the work site in a tidy state and were very polite. Would recommend Pennines."

4.6 out of 5

Solid Roof Replacement Middlesbrough
Michael and Tracey Sowerby – 9th Jul 2018

"All of our previous experiences with Pennine have been positive and it's comforting to know that they provide such an exemplary service."

4.45 out of 5

Windows & Doors North Shields
Mr & Mrs Steele – 5th Jul 2018

"The two employees, who put in our two windows, worked tirelessly. They did not stop to eat and drink during their working day."

4.5 out of 5

Windows & Doors Yarrow, Hexham
Shirley & John Richardson – 5th Jul 2018

"Happy with service provided from initial enquiry to completion of work, and with quality of the product. "It was expensive but worth the price for peace of mind, and the 20 year guarantee is a welcome bonus."

4.65 out of 5

Windows & Doors Newcastle-upon-tyne
Caroline Kirk – 5th Jul 2018

"Phil the engineer could not have done more"

4.45 out of 5

Brandon, Durham
Tom Sproat – 4th Jul 2018

"Philip was attentive and very diplomatic with our neighbours, who were effected by the leak."

4.4 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Mr & Mrs Poole – 4th Jul 2018

"I cannot praise the two fitters enough. Steven and Derek were professional, courteous and friendly. They went over and above what I was expecting."

4.55 out of 5

Windows & Doors Newcastle-upon-tyne
Carole Robson – 4th Jul 2018

"First class. A job well done."

4.6 out of 5

Windows & Doors Durham
Mr & Mrs Hann – 2nd Jul 2018

"Thank you for your aftercare. It is re-assuring to know that a repair will be done as soon as possible."

4.35 out of 5

Windows & Doors Seaton Sluice, Northumberland
Mrs W Green – 2nd Jul 2018

"Very pleased with the aftercare service."

4.4 out of 5

Windows & Doors Newcastle-upon-tyne
David Gray – 2nd Jul 2018

"Pennine, thank you. You sent a perfect gentleman. He explained the problem and rectified the cause."

4.55 out of 5

Windows & Doors Alnwick, Northumberland
Mr & Mrs Reed – 28th Jun 2018

"First class care from Pennine aftercare. I couldn't have asked for better."

4.55 out of 5

Conservatory / Orangery Remmington, Northumberland
Brian Bird – 28th Jun 2018

"I cannot fault the Pennine product or the extremely excellent aftercare. I have recommended them to all my friends."

4.75 out of 5

Windows & Doors North Shields
Jennifer Storey – 28th Jun 2018

"The engineer was polite, focussed and resolved the door problems very quickly. He showed respect and his visit was a pleasant interlude."

4.45 out of 5

Sacriston, Co Durham
Derek Richardson – 12th Apr 2018

"Great job from start to finish - well done and thank you all!"

4.65 out of 5

Solid Roof Replacement West Boldon, Tyne & Wear
John Hardy – 20th Jun 2018

"Very satisfied with the response I got from the company. The engineer was excellent. He was very helpful, pleasant and knowledgeable and quickly identified how to solve the problem."

4.5 out of 5

Solid Roof Replacement Billingham
Barry Patterson – 10th Jun 2018

"Pennine gave us excellent service and we thank you and your team for making this a stress-free and friendly experience."

4.55 out of 5

Solid Roof Replacement Seaton Delaval, Northumberland
Mr & Mrs Oliver – 19th Jun 2018

"The process of organising a visit was really easy and Phil as an excellent representative of the company. He had a great attitude and was very helopful."

4.45 out of 5

Solid Roof Replacement Ponteland, Northumberland
Andrew Williams – 16th May 2018

"We found all of the people doing this work pleasant to have in our home and the work was carried out in a very professional manner with a cheerful and hard-working approach."

4.45 out of 5

Solid Roof Replacement Wingate, Co Durham
R & B A Egan – 3rd Apr 2018

"Allison was very good at her job. She kept us up to date at all times."

4.5 out of 5

Middlesbrough
Mr & Mrs Mrs MacKay – 24th Apr 2018

"The finished job exceeded my expectations and the windows looked great."

4.15 out of 5

Windows & Doors Cullercoats, Tyne & Wear
Jeff Murray – 26th Jun 2018

"I am really very happy with the investment made in the conservatory. All of the staff were excellent."

4.65 out of 5

Conservatory / Orangery Spennymoor, Co Durham
Rita Mensforth – 26th Jun 2018

"Completely satisfied. Your employee/engineer was bright, engaging, expert and quick."

4.45 out of 5

Windows & Doors Hexham
David & Angela Watson – 26th Jun 2018

"The aftercare engineer was fantastic. I would certainly recommend Pennine based on that young man and also the lovely job, which they did on our orangery."

4.5 out of 5

Windows & Doors Blaydon On Tyne
Mr & Mrs Kemp – 25th Jun 2018

"Liz Laider was very good and very attentive on the 'phone."

4.4 out of 5

Windows & Doors Wallsend
Mr & Mrs Oliver – 25th Jun 2018

"We only use Pennine as they are first class!"

4.7 out of 5

Windows & Doors North Shields
Bill Metcalf & Doreen Sloan – 25th Jun 2018

"All the staff were professional, considerate and remained focussed throughout the project with excellent results."

4.65 out of 5

Redcar, Cleveland
Mr & Mrs W Love – 21st Jun 2018

"Very happy customer. The process could not have gone better."

4.7 out of 5

Windows & Doors Eston, Cleveland
Joan Mullarkey – 21st Jun 2018

"Each time we have used Pennine, they have been exceptional in the courteous way, in which they have treated their customers. "The products are top notch and we feel that they make sure they are doing the best for their customers."

4.6 out of 5

Windows & Doors Stockton-on-tees
Mrs J Pearson – 20th Jun 2018

"Myself and my wife are pleased we chose Pennine. I will always recommend Pennine as the first chioce - it's first class!"

4.6 out of 5

Conservatory / Orangery Eyemouth, Northumberland
Mr & Mrs Galloway – 20th Jun 2018

"Happy with the product"

4.5 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Peter Jones – 18th Jun 2018

"I would like to add my appreciation of Phil, who is a credit to Pennine, and who was completely sympathetic to our problems."

4.45 out of 5

Windows & Doors Shiremoor, North Tyneside
Mr & Mrs Burke – 18th Jun 2018

"The engineer, who came out, was a top lad"

4.4 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Lee Johnson – 18th Jun 2018

"Extremely impressed with every aspect of the job and confirmed I made the right choice with Pennine."

4.7 out of 5

Conservatory / Orangery Darlington
Mr & Mrs Adamson – 14th Jun 2018

"Many thanks to everyone, who worked on our project. The final conservatory was everything we imagined and more."

4.65 out of 5

Conservatory / Orangery Darlington
Richard and Karen Martin – 14th Jun 2018

"We are delighted with our contemporary orangery and would not hesitate in using Pennine again. Thank you for a wonderful job."

4.7 out of 5

Conservatory / Orangery Shiremoor, North Tyneside
Amanda Cardwell – 14th Jun 2018

"Excellent service. As a retired headteacher, you get a 10 out of 10 and a gold star. First class"

4.55 out of 5

Porch Durham
Carol Simpson – 13th Jun 2018

"Pennine was spot on. I was very pleased."

4.6 out of 5

Windows & Doors Haltwhistle
Mr and Mrs Hutchinson – 13th Jun 2018

"The guy, who attended, was very good. The job was completed to my satisfaction by a suitably qualified technician, who performed a professional service with respect and efficiency."

4.45 out of 5

Windows & Doors Boldon Colliery Tyne & Wear
David L Thompson – 13th Jun 2018

"Very compassionate, efficient and prompt service."

4.55 out of 5

Newcastle Upon Tyne
Mrs P A Sore – 11th Jun 2018

"Very satisfied with the engineer, who fixed our window - very good."

4.45 out of 5

Windows & Doors Coxhoe, Co Durham
Mr Young – 24th May 2018

"I was assured that with aftercare, the intiial two years Pennine would still be there for future repairs and emergencies. "Being a bit older, I value this assurance and would contact Penine aftercare even if I had to pay for the repair. A job well done!"

4.45 out of 5

Conservatory / Orangery Durham
John Howe – 24th May 2018

"We were pleased with the quick response to our call-out as the door was a safety issue."

4.25 out of 5

Windows & Doors Stanley, Co Durham
Mr and Mrs Kaiser – 24th May 2018

"A very good, professional job"

4.6 out of 5

Windows & Doors Whickham, Tyne & Wear
Cynthia & Raymond Thew – 23rd May 2018

"I like to use Pennine because everything is quick and easy. The initial sales people are easy to work with and not pushy."

4.6 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Claire Khan – 23rd May 2018

"The engineer was spot-on - helpful and friendly as always."

4.45 out of 5

Windows & Doors North Shields
Mr and Mrs Sharman – 23rd May 2018

"From first contacting Penine to request some-one to fix something on to our conservatory roof to a member of the team visiting and commencing the job, work was prompt and excellent. "Pennine always carry out brilliant work. From the first point of contact to work being carried out service is second to none. "It leaves me to say thank you for the excellent service and I would not hesitate to recommend you to other people."

4.55 out of 5

Conservatory / Orangery Boldon Colliery, Tyne & Wear
Mr and Mrs Hannen – 21st May 2018

"The best aftercare regime I have experienced in 40 years of home ownership."

4.45 out of 5

Conservatory / Orangery Ouston, Co Durham
D Gibson – 21st May 2018

"Your engineer was extremely efficient, professional and helpful. A very good ambassador for your company."

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Chris & Ken Jones – 21st May 2018

"Staff at Pennine are always friendly and considerate. Work is done quickly and efficiently and I have never had any cause for complaining about the service provided."

4.5 out of 5

Conservatory / Orangery Consett, Co Durham
Margaret Laverick – 18th May 2018

"I received a call from the office the day before the engineer attended to confirm date and time for the next day. "The engineer arrived on time and was very pleasant and dealt with the water problem. Thanks to all concerned for a speedy resolution."

4.35 out of 5

Windows & Doors Gosforth, Newcastle-upon-tyne
Mrs J Hall – 18th May 2018

"Excellent quality and an exceptional fitting team. If the price and quality is the same, they will be replacing my bay window."

4.5 out of 5

Windows & Doors Easington, Co Durham
James Sadler – 18th May 2018

"Phil Small is very professional and thorough."

4.5 out of 5

Conservatory / Orangery Gosforth, Newcastle-upon-tyne
Edith Bee – 17th May 2018

"The engineers were nice lads and did a great job. They were talkative and helpful"

4.45 out of 5

Windows & Doors Blyth, Northumberland
Mr & Mrs Edwards – 17th May 2018

"Your engineer explained other Pennine products and services. Together with front and rear doors, we also have a hybrid conservatory all fitted and installed by Pennine. I informed your engineer that should we need any further home irmpovement s I would contact Pennine only."

4.35 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Mr J Hume – 14th May 2018

"My husband and myself were really pleased with our installation of windows and doors. Installation team were very friendly. Thanks again!"

4.35 out of 5

Windows & Doors Stockton-on-tees
Carol Beard – 14th May 2018

"This was a small job but over the years, I have always been satisfied with Pennine's work ie windows, doors, orangery and patio door."

4.5 out of 5

Conservatory / Orangery Ouston, Co Durham
Cynthia Coxon – 14th May 2018

"Anthony and Lewis were very professional and polite. We were entirely satisfied with their work"

4.55 out of 5

Windows & Doors Rowlands Gill, Tyne & Wear
Michael Shelley – 10th May 2018

"Loved the choice and help. The installation team were really good and explained everything to me. The quality of the work they completed was excellent. I would not hesitate to use them again."

4.45 out of 5

Windows & Doors Cramlington, Northumberland
Stephen Page – 10th May 2018

"The engineer, who came out to repair my conservatory roof, was great and explained everything he was doing. He was very polite and careful. Very good experience from Pennine aftercare."

4.6 out of 5

Conservatory / Orangery Whitley Bay
Fiona Chapman – 10th May 2018

"Engineer Phil was very caring and knowledgeable about his product. If I need any further assistance in the future, I would not hesitate to ask for Phil. This does not disregard any other member of staff as they all have been a credit to your business."

4.5 out of 5

Windows & Doors Wooler
Derek Dinning – 9th May 2018

"We are very pleased with our door. Thank you to all involved."

4.15 out of 5

Windows & Doors Gatesheaad
David Scott – 9th May 2018

"All of the team, with whom we dealt, from the guy who did the estimate to Darren and Wayne, who did the installation, were great. This was a lot of money to invest but the product looks great. We feel secure and certainly noticed the difference in the recent snow storm."

4.65 out of 5

Windows & Doors Skelton, Teesside
Wendy and Neil Bennett – 9th May 2018

"I found the aftercare very good"

4.5 out of 5

Windows & Doors South Shields
Mrs J White – 3rd May 2018

"The engineer (Lewis) explained everything that he was doing to repair the windows to my son and answered all of our questions satisfactorily. A very pleasant young man."

4.5 out of 5

Windows & Doors North Shields
Florence Hogg – 3rd May 2018

"Exceptional service from the aftercare team. Thank you!"

4.45 out of 5

Conservatory / Orangery Newton Aycliffe
Mr Symons and Mr Patterson – 2nd May 2018

"I can't thank Liz and her team enough."

4.45 out of 5

Conservatory / Orangery Hartlepool
John and Kath Mathieson – 2nd May 2018

"We phoned about the problem, were given an appointment and fitter came out and fixed the problem when he said he would. Job done."

4.5 out of 5

Windows & Doors Wardley
Raymond Longstaff – 30th Apr 2018

"Great, efficient, aftercare service. Nice, polite, efficient engineer."

4.6 out of 5

Windows & Doors Richmond
Beryl Stewart – 30th Apr 2018

"I was very happy with aftercare. I rang in the morning and the lady on the phone was very pleasant and helpful. "The engineer came out within three hours, sorted the problem out and explained everything. He even put on little blue shoe covers before he entered my home.

4.55 out of 5

Windows & Doors Birtley, Tyne & Wear
Mr & Mrs Brooks – 27th Apr 2018

"We were very impressed all round! From the unpressured approach of the sales' team, the detailed breakdown given in the quote, the friendly and informative project management team, the friendly and professional installation team and the quality work and design of the product. Super! Thank you!"

4.65 out of 5

Windows & Doors Leyburn, North Yorks
Rebecca & David Clarkson – 27th Apr 2018

"The aftercare team and engineer acted in a professional and courteous manner at all times. Thank you!"

4.55 out of 5

Windows & Doors Ouston, Co Durham
Mr W A Kell – 26th Apr 2018

"I cannot fault any part of the installation from start to finish. Thank you for a fantastic job."

4.65 out of 5

Windows & Doors Chester-le-street
Vera Butt – 26th Apr 2018

"I think Phil, the engineer, is a credit to your company. His work is first class and his customer service is excellent."

4.45 out of 5

Conservatory / Orangery Cramlington, Northumberland
John Colllins – 25th Apr 2018

"The engineer was fantastic"

4.45 out of 5

Windows & Doors Newcastle-upon-tyne
Mark Bray – 24th Apr 2018

"As per previous installations, we are extremely happy with the product and all aspects of the Pennine experience.Thank you!"

4.85 out of 5

Windows & Doors Amble, Northumberland
Peter Peiffer – 24th Apr 2018

"Although there were slight problems along the way, Pennine did not rest until things were rectified to an impressive standard. I am a very happy customer."

4.55 out of 5

Conservatory / Orangery Hebburn, Tyne & Wear
Lynda Millican – 23rd Apr 2018

"I am very pleased with Pennine."

4.8 out of 5

Windows & Doors Peterlee, Co Durham
Doris Lister – 23rd Apr 2018

"I had the aftercare man after my first year service visit. When I said what was of concern, he said some-one would come back. They did - a week later - which I thought was excellent."

4.45 out of 5

Windows & Doors Stanley, Co Durham
Amelia Bell – 20th Apr 2018

"We are very happy with the work carried out by the engineer. He did the job quickly and cleaned up afterwards to a high standard. Thank you very much."

4.4 out of 5

Windows & Doors Haltwhistle, Northumberland
Anthony Jones – 20th Apr 2018

"I am a very satisfied customer."

4.6 out of 5

Windows & Doors Newcastle Upon Tyne
Ann M Wilson – 19th Apr 2018

"This was a signficant investment but the process was painless and we were made to feel a valued customer from start to finish despite the fact our build is small in comparison to most. "Nothing was too much trouble and Nicola Armstrong was always at hand when assistance was required. She is a credit to the organisation."

4.5 out of 5

Blaydon, Tyne & Wear
Gordon Makepeace – 19th Apr 2018

"Phil was completely considerate and careful when carrying out window pane replacement."

4.5 out of 5

Newcastle-upon-tyne
Mrs P A Sore – 18th Apr 2018

"I am pleased with the work and happy with the care and information given to me about when and how I was going to be informed."

4.65 out of 5

Windows & Doors Amble, Northumberland
Mrs G M Fairbridge – 18th Apr 2018

"Great service again. Thank you!"

4.65 out of 5

Windows & Doors Bedlington, Northumberland
Mrs Susan Weedy – 17th Apr 2018

"The workmen were excellent and friendly. They quickly got on with the job. I was surprised how fast they worked as they chatted with us. "We were very pleased with the work. Everything to do with operating the door was carefully explained to us. Thank you Pennine for a job well done!"

4.5 out of 5

Windows & Doors Widdrington Station, Northumberland
Christine Bingham – 17th Apr 2018

"Completed quickly and promptly. The contractors were no bother."

4.5 out of 5

Conservatory / Orangery Whitley Bay
Mrs D Hindmarsh – 16th Apr 2018

"Our repair fitter was friendly and helpful. He fully explained the nature of the fault and what he was going to rectify it. He left the area tidy and clean. We were very pleased."

4.45 out of 5

Morpeth
Peter & Pat Fuller – 16th Apr 2018

"The aftercare engineer was very good. He was polite,on time and explained what needed to be done fully after examining the issues. "I would have no hesitation in requesting his services again - or the next time"

4.5 out of 5

Windows & Doors Sunderland
Norman Anderson – 13th Apr 2018

"Anthony - the engineer - was helpful, knowledgeable, pleasant and efficient."

4.5 out of 5

Windows & Doors Ferryhill, Co Durham
Mrs M E Parker-Berry – 11th Apr 2018

"Painless, perfect, professional service. I cannot fault the sub-contractors - Tony and his men - and the Pennine fitters. They were polite and re-assuring. A five star-plus service."

4.9 out of 5

Conservatory / Orangery Chester-le-street
Peter Collins & Marilyn Mason – 11th Apr 2018

"The engineer had resolved the issue within three hours of my initial call. I would deem this a first class service, efficient and professional"

4.5 out of 5

Windows & Doors Newcastle-upon-tyne
Alan Cornick – 6th Apr 2018

"Your engineer was - and is - a credit to your corporate identity. He was pleasant, courteous and from the outset exceeded our expectations. "Your office staff kept us informed of all stages and were pleasant, courteous and respectful. We could not have wished for better service."

4.7 out of 5

Windows & Doors Chatton, Northumberland
David & Olga Douglas – 4th Apr 2018

"I am very pleased with the end result. It has cut my heating by 80 per cent."

4.5 out of 5

Windows & Doors Berwick-on-tweed
Douglas Hope – 4th Apr 2018

"Pennine has a great team. I hope the New Year brings all you hope for! Happy new year to you all!"

5 out of 5

Windows & Doors Sunderland
Brenda Smith – 3rd Apr 2018

"I have to say that the sales person, who came out, was the best sales person, who I have ever had in my property - and I have had a lot. He should be complemented to the highest standard and Pennine should be very proud of his work. I hope you pass this on to him as he deserves to be recognised."

4.4 out of 5

Windows & Doors Newcastle-upon-tyne
Sandra Wood – 3rd Apr 2018

"We would just like to say the installation team did a fantastic job as the snow on the ground made the job that little bit harder. Well done!"

4.6 out of 5

Windows & Doors West Allotment, Tyne & Wear
John Thompson – 29th Mar 2018

"Very professional and prompt response to rectify the problem"

4.6 out of 5

Windows & Doors Cullercoats
Susan Convery – 29th Mar 2018

"Thank you for the help and understanding. Keep up the good work!"

4.5 out of 5

Windows & Doors Cramlington
Mr & Mrs G W Collins – 28th Mar 2018

"Just excellent all the time. Up to my expectations"

4.85 out of 5

Windows & Doors Seaton Sluice, Northumberland
Christopher Watson – 28th Mar 2018

"Everything went to plan. The maintenance person who came was friendly and explained everything in detail"

4.5 out of 5

Windows & Doors Newcastle-upon-tyne
Alan Hawkes – 26th Mar 2018

"All staff were professional and pleasant throughout. All queries were dealt with efficiently. My new door is just what I wanted. Thank you!"

4.75 out of 5

Windows & Doors Washington, Tyne & Wear
Mrs P A Trousdale – 26th Mar 2018

"We have always been very happy with the work done by Pennine teams. We now have had everything done by Pennine - doors and windows - and so we do not need to contact you again. Thank you for your work, ethics and friendliness "

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Mr M Boyd – 23rd Mar 2018

"The aftercare engineer was friendly and pleasant. He talked us through it, did the job, chatted and took time with the job. He asked about anything else and checked all the other sealants thoroughly. "He had been before and knew how to get here. As it is an awkward address to find, I didn't have to go out and look for him."

4.4 out of 5

Windows & Doors Widdringon, Northumberland
Doris Tattersall – 23rd Mar 2018

"More than happy with my Pennine installation"

4.25 out of 5

Conservatory / Orangery Widdrington
Mr S Lovatt – 21st Mar 2018

"We are extremely pleased with the products and very happy with the end result. We also would like to say a special thank you to the installation team"

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Derek & Barbara Dixon – 21st Mar 2018

"When the sun shone on the patio glass, it showed up marks on the inside of the double glazing. "When I informed Pennine, they immediately agreed to change the glass. It was replaced within 10 days and I am now extremely happy with the units."

4.8 out of 5

Windows & Doors Cleadon
Thomas Dodd – 20th Mar 2018

"Thank you for your professional care and consideration."

4.7 out of 5

Conservatory / Orangery Seaton Sluice
Mrs J Bloomfield – 20th Mar 2018

"Your engineers arrived early, which was great. They identified the issue as just silicon on glass and they removed it. Job was done in 15 minutes. Very nice and friendly men - a credit to your company."

2.9 out of 5

Windows & Doors Stobswood
J J Juszazyk – 19th Mar 2018

"Great service from start to finish. Very pleased I used Pennine. I would highly recommend Pennine to friends and family"

4 out of 5

Solid Roof Replacement Blyth
David March – 19th Mar 2018

The engineer was very helpful and pleasant to deal with.

4.75 out of 5

Porch Morpeth
Mrs Taylor – 21st Dec 2017

I can only say that I am delighted with the finished conservatory and my friends have had admired it.

5 out of 5

Conservatory / Orangery Stockton-on-tees
Mrs Wild – 21st Dec 2017

We love our new door and other people have commented on how nice it looks.

4.65 out of 5

Windows & Doors Gateshead
Mr Young – 21st Dec 2017

We are over the moon with our windows and doors.

4.9 out of 5

Windows & Doors North Shields
Mr Crow & Mrs Taylor – 15th Nov 2017

We knew the windows would be top quality and we were very pleased with the brickwork and canopy, which exceeded our expectations of the overall project. All our neighbours have noticed and made complimentary comments on the completed job and high standard of workmanship.

5 out of 5

Windows & Doors Houghton Le Spring
Mr & Mrs Border – 15th Nov 2017

The installation team were second to none, friendly, respectful. Best decision I've made using Pennine.

4.8 out of 5

Windows & Doors Macguire
Mrs – 8th Nov 2017

Very happy with both product and service we received.

5 out of 5

Windows & Doors Fawdon
Mr & Mrs Ridley – 7th Nov 2017

We are very happy with this new installation and would not hesitate to use Pennine again if the need arises - thank you.

4.9 out of 5

Windows & Doors North Shields
Mr Metcalf & Mrs Sloan – 6th Nov 2017

Love our new conservatory. Michalea, our Project Manager, was very helpful and professional throughout.

4.9 out of 5

Conservatory / Orangery Durham
Mr & Mrs Rewbury – 3rd Nov 2017

The two lads who did the installation were a credit to your firm (Wayne & Darren), They were thorough, tidy and efficient with good attention to detail.

5 out of 5

Windows & Doors Whitley Bay
Miss Robinson – 3rd Nov 2017

From start to finish everything was perfect. Just as we expected workmen were very pleasant. Thank you so much.

5 out of 5

Windows & Doors Seaton Burn
Mr & Mrs Todd – 29th Sep 2017

The door we purchased was at the top of our budget, but is a strong, secure product. With a 20 year guarantee it will most likely outlast us! The installations was very good and quite a quick job, Steve and Derek were efficient, pleasant and able to answer any queries we had. A good job, well done.

4.9 out of 5

Windows & Doors Newcastle Upon Tyne
Mr & Mrs Maddison – 29th Sep 2017

The planning and adherence to plan was second to none. The trades teams were punctual, pleasant, clean and worked hard to meet deadline whatever the weather. The finish is impressive.

4.2 out of 5

Solid Roof Replacement Crawcrook
Mr & Mrs Hall – 29th Sep 2017

10 out of 10 for Jason and colleague. They were friendly and never stopped working. Great ambassadors for your brand. Really love the new conservatory blue glass in roof and spotlight is beautiful.

5 out of 5

Solid Roof Replacement Whitley Bay
Mr & Mrs Park – 28th Sep 2017

I found the whole process from initial contact to installation very straight forward and the people involved both helpful and friendly to deal with. I am happy with the product and would be quite willing to use Pennine again in the future. Thank you for everything.

4.8 out of 5

Windows & Doors Houghton Le Spring
Mr & Mrs Atkinson – 28th Sep 2017

The aftercare has always been of the utmost high standard, engineers always pleasant and very professional. Many thanks!

4.9 out of 5

Windows & Doors Great Lumley, Durham
Mr Monaghan – 4th Sep 2017

Wish to thank you for a lovely conservatory and the excellent service we have received from your company from start to finish. It was a pleasure to deal with a company that listened to us and what we wanted, took pride in their product and its installation, employs a highly professional work team, but most of all - puts the customer as the priority. Thank you!

5 out of 5

Conservatory / Orangery Sunniside
Mr & Mrs Dodd – 22nd Aug 2017

The installation team is fantastic especially Andy and his team. They are professional, friendly, handle everything with care. They arrived at my house at the same time everyday and when they finished my place was spotless and clean. Thank you! Service, time and quality are the best!

5 out of 5

Solid Roof Replacement Newcastle-upon-tyne
Mr & Mrs Carrs – 21st Aug 2017

The lads who fitted our windows did a great job, good crack! Great Morning - we all had fun!

4.55 out of 5

Windows & Doors Ne61 5hw
Mr Bowden & Miss Hope – 21st Aug 2017

We were impressed by the efficiency, politeness and good humour of the whole team. In particular we were impressed with the installation team we had. We were expecting an upheaval in the home as well as all the rooms in the bungalow but Mr Ian Trainer and his assistant carried out the work efficiently with minimal upset to our day to day living. When the work was finished the house was clean as though nothing had been done. Well done. Thank you Pennine. Perfection personified.

4.8 out of 5

Windows & Doors Ellington
Mr & Mrs Brahma – 9th Aug 2017

By choosing Pennine I knew I was assured the highest standard of service right through survey to installation to after-sales care.

4.15 out of 5

Windows & Doors Whitley Bay
Mr & Mrs Gilfillan – 4th Aug 2017

Every single member of the Pennine team we met were fantastic! They were polite and respectful and very hard working. Absolute credit to Pennine. Thank you!

4.6 out of 5

Roofline Bowburn, Durham
Mr Woodhead and Miss McCallum – 4th Aug 2017

We were very happy with all of your staff we were in contact with. We certainly picked the right firm to deal with. Your salesman was a cut above the competition.

4.9 out of 5

Windows & Doors Sunderland
Mr & Mrs Watt – 26th Jul 2017

We were very happy with all of your staff we were in contact with. We certainly picked the right firm to deal with. Your sales man was a cut above the competition.

5 out of 5

Windows & Doors Chester-le-street
Mr & Mrs Cummings – 7th Jul 2017

We'd never employ any other company. Our work in 2007 and now have been excellent. Pennine forever!

5 out of 5

Windows & Doors Linton Colliery, Newcastle
Mr Oldfield and Mrs Edwards – 7th Jul 2017

Thank you for doing such a superb job of my conservatory. I am entirely satisfied with the completed conservatory.

5 out of 5

Conservatory / Orangery Whitburn
Mr Betts – 21st Jun 2017

The new Pennine conservatory we had fitted has given us a new lovely room for our home. It will be in constant use.

5 out of 5

Conservatory / Orangery Felton, Newcastle
Mr & Mrs Young – 20th Jun 2017

Excellent fitters.

5 out of 5

Windows & Doors Newcastle Upon Tyne
Mr & Mrs Laidler – 25th May 2017

All our questions were answered honestly and we were very pleased with everyone involved.

5 out of 5

Windows & Doors Chester Le Street
Mr & Mrs Cork – 7th Apr 2017

I have worked in a double glazing factory in the past for over two years, so I can say I know about windows and doors. I am very pleased with your products which are all of a very high quality. Also, the two lads that installed them were fantastic.

5 out of 5

Windows & Doors Durham
Mr & Mrs Hall – 7th Apr 2017

We have purchased windows over many years for our previous home. The Pennine performance of sales, survey and fitting staff far exceeds any other company. Well done.

5 out of 5

Windows & Doors Newcastle Upon Tyne
Mr & Mrs Ferguson – 3rd Apr 2017

Really glad I chose Pennine. After getting new windows & doors fitted it has made a huge difference to my home. Can't fault the installation team. Overall, very happy.

5 out of 5

Windows & Doors Durham
Mr & Mrs Baum – 28th Mar 2017

The fitting team were fantastic. I've got a little boy and he just wanted to watch and help the 2 guys…they were fantastic with him and so friendly! Couldn't fault them both!

4.95 out of 5

Windows & Doors Newcastle Upon Tyne
Miss Slassor – 28th Mar 2017

I couldn't fault the service provided from the first phone call onwards. The windows look fab. The service provided was excellent. Thank you Pennine.

5 out of 5

Windows & Doors Ashington
Mr & Mrs York – 8th Mar 2017

We are very happy with our french doors

5 out of 5

Windows & Doors Sunderland
Mr & Mrs Gillingham – 8th Mar 2017

We had an amazing experience - we were kept up to date at all times. They were ready to fit my windows and doors early compared to the original time scale. The fitting team were truly awesome - they both worked like Trojans and were quick to think of solutions to solve issues. They were friendly and arrived when they said they would. We would definitely recommend Pennine to family and friends. Thank you for doing a great job.

5 out of 5

Windows & Doors Chester-le-street
Mr & Mrs Langford – 15th Feb 2017

We are very happy with our doors and side panel. Simply thank you to all concerned. Love the "no hassle" feel from everyone, and windows are great.

5 out of 5

Windows & Doors Bedlington, Newcastle
Mr & Mrs Guy – 6th Feb 2017

We've had no issues at all since we had our windows installed. Fantastic work. We love them

5 out of 5

Windows & Doors Newcastle Upon Tyne
Mr & Mrs Powell – 11th Jan 2017

Pennine Customer Video

Hear what our customers have to say about the Pennine experience. It really isn't just our windows that are transparent and we want you to know that not just from us but directly from our customers.


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