Read what our customers say about us...

"We have been quite satisfied with our new windows and so far we have no complaints."

4.55 out of 5

Windows & Doors Cramlington, Northumberland
Mrs Haslam – 9th Sep 2019

"Smooth and hassle-free process, from start to finish. All of the company’s representatives were extremely professional and appeared to have a genuine desire to provide an excellent service. "Extremely happy with the product and all post-installation issues have been resolved quickly and to a high standard. "I would have no reservations in recommending this company."

4.65 out of 5

Solid Roof Replacement Blaydon, Tyne & Wear
Gordon Makepiece – 9th Sep 2019

"Team were wonderful...cleaned up as they worked...personable professionals. I would highly recommend Pennine to anyone wishing to purchase new windows."

4.65 out of 5

Windows & Doors Spennymoor, Co Durham
Mr and Mrs Heron – 9th Sep 2019

"So glad I chose french doors to replace my old patio door - looks so much nicer. Fitting team did a smasing job."

4.7 out of 5

Windows & Doors Newcastle-upon-tyne
Mohammed Abdalla – 29th Aug 2019

"Pennine has now installed windows and doors in two of our houses. Both jobs were completed efficiently and professionally, from initial enquiry to completion."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Steve Robertson – 29th Aug 2019

"New windows ordered and ready within the 6 weeks as promised. Confirmation call the day before fitting and lads turned up nice and early. "Both Des & Les were professional and clean/tidy and certainly did Pennine proud Would recommend wholeheartedly. "Excellent, professional and friendly. Well done! Great job!"

4.7 out of 5

Windows & Doors Whickham, Tyne & Wear
Gary Marshall – 29th Aug 2019

"Contact with the customer care team is easy. Staff are pleasant and efficient."

4.55 out of 5

Roofline Ponteland, Northumberland
Andrew Williams – 28th Aug 2019

"Thank you for a very good fitter. Perfect job."

4.55 out of 5

Windows & Doors Gatesheaad
Mr and Mrs Forrest – 28th Aug 2019

"Everyone you deal with is first class, polite and very helpful."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Eric Amers – 28th Aug 2019

"A sound company. All their work has been top class and the 20 year guarantee is unbeatable. "I have had windows, doors and a conservatory by Pennine and am pleased with them all."

4.8 out of 5

Ashington
William Charnock – 22nd Aug 2019

"Very happy with new windows and french doors fitted. Great service from start to finish. "No pressure to order from salesperson who came out to provide a quote. Work was done in half a day with no problems."

4.85 out of 5

Windows & Doors Blyth, Northumberland
Elaine Rand – 22nd Aug 2019

"Great service received from Pennine building our new conservatory extension - really pleased with the end result. "The builders and fitters were very good throughout and i cannot fault them at all. I would be happy to recommend Pennine to anyone whose looking to having a conservatory built "It's certainly made our house bigger and gives us the extra space we have always wanted."

4.65 out of 5

Conservatory / Orangery Cramlington, Northumberland
Kyle Clayton – 22nd Aug 2019

"The aftercare team was exceptional. Thank you!"

4.65 out of 5

Windows & Doors Newcastle Upon Tyne
David Ballantine – 8th Aug 2019

"The call the day before to check we were still okay for our appointment was very re-assuring. I am so tired of waiting in all day for other firms, who don't show. "Despite problems, we were kept informed at all times and I really appreciated Mark's friendly and professional approach."

4.7 out of 5

Windows & Doors Choppington, Northumberland
Michael Forrest – 8th Aug 2019

"Great team. Very understanding sales representative. Superb product. Thanks to all."

4.8 out of 5

Windows & Doors Cornforth, Co Durham
Keith Inglis – 8th Aug 2019

"The installers were excellent. Very pleased. Doors were fitted sooner than expected. Great."

4.7 out of 5

Windows & Doors Whitley Bay
Kath Trout – 1st Aug 2019

"The appearance and quality of the furniture and glass more than met my expectations. "The price was very reasonable and well within our budget. "Installation was fuss-free and your workmen disposed of all of the waste and old door expertly. Thank you!"

4.75 out of 5

Windows & Doors West Rainton, Houghton-le-spring
Mr and Mrs Brann – 1st Aug 2019

"Good, all-round service."

4.7 out of 5

Windows & Doors Washington, Tyne & Wear
Marc Ledger – 1st Aug 2019

"The window for my new kitchen was provided earlier than planned, which was marvellous. "Your office manager really listened to me and when the window was required so she was able to send the fitters along when a cancellation arose."

4.65 out of 5

Windows & Doors Whitburn
Pauline Wooler – 29th Jul 2019

"I have already written a letter expressing my satisfaction of both the work done and my appreciation of Darren, the engineer, who carried out the work."

4.6 out of 5

Conservatory / Orangery Washington
George and Averil Hartley – 29th Jul 2019

"The Aftercare Service was excellent."

4.6 out of 5

Hartlepool
Pauline Kewley-Robson – 29th Jul 2019

"Good services, kind people to deal with."

4.75 out of 5

Newcastle Upon Tyne
Frankie Wang – 18th Jul 2019

"We are loving our new conservatory from Pennine. A brilliant job all round from start to finish. "Looking forward to using our conservatory thoughout the summer months. This is not the first time we have used them as a few years ago they replaced a door for us - and it won;t be the last."

4.75 out of 5

Conservatory / Orangery Rigg, Gretna
Ms J Smalley – 18th Jul 2019

"We have used Pennine several times over the years so had no hesitation in choosing them to build our conservatory. "From beginning through to completion, the project was managed to a high standard. Everyone, who was involved, were a credit to the company. "Michala kept us well informed at each stage of the building programme. Rob and Colin are excellent builders and we got on really well. (I bet they miss the cake!). "We must mention Simon also...... a perfectionist in his trade. Everything was overseen by Wallace the project manager, who ensured everything ran smoothly throughout. I would not hesitate to use Pennine again, and would certainly recommend."

4.7 out of 5

Durham
Mrs Anderson – 18th Jul 2019

"Our engineers were most helpful and courteous on both occasions they attended."

4.65 out of 5

Conservatory / Orangery Spartylea
Thomas Swallow – 15th Jul 2019

"Excellent aftercare"

4.55 out of 5

Washington
D Wall – 15th Jul 2019

"100% happy with all work done."

4.75 out of 5

Windows & Doors North Shields
Mr and Mrs Best – 15th Jul 2019

"Very pleased with the windows. We had a problem with one of the windows. It was sorted quickly and the repair fitter was excellent and very personable."

4.65 out of 5

Windows & Doors Cramlington
John Sturrock – 10th Jul 2019

"I am very happy with Aftercare. Staff and engineer are polite and courteous"

4.65 out of 5

Windows & Doors Seaton Sluice, Whitley Bay
Mark Rutter – 10th Jul 2019

"A very difficult job for Pennine as the window neeeded to be exactly the same as the one it replaced. Standards and materials have changed. "However, measures were taken and double-checked with a perfect result - and I am delighted! Well done! "I would not hesistate to put my trust in Pennine for any further work and to pass on recommendations to others, which I have done, and continue to do."

4.6 out of 5

Windows & Doors Brancpeth, Durham
Mrs Jean Graham – 10th Jul 2019

"The job was carried out to my satisfacton and the engineer was a very pleasant person and did the work quickly."

4.55 out of 5

Windows & Doors Blyth, Northumberland
Mr & Mrs Lovatt – 1st Jul 2019

"The aftercare engineer was very efficient courteous and polite during his visit."

4.65 out of 5

Windows & Doors Blyth, Northumberland
Brian Watson – 1st Jul 2019

"Pennine has done what was required and more."

4.7 out of 5

Conservatory / Orangery Harlepool
David Pratt – 1st Jul 2019

"Very pleased with my new patio doors. The two fitters advised me how to open and close them when they finished. They were very kind."

4.75 out of 5

Windows & Doors Killingworth, Newcastle-upon-tyne
Jean Ellis – 24th Jun 2019

"I found the whole process of replacing my windows simple and painless from first contact by 'phone to installation. "Each of the sales, technical and installation teams completed their tasks effieciently and allowed me to relax during this stressful time."

4.65 out of 5

Windows & Doors North Shields
Mr and Mrs Bennett – 24th Jun 2019

"Again and again, I am extremely happy with the service Peninne has given me in all stages of the sales, purchasing and aftercare of my purchase. "In this particuliar case, Darren the engineer and his colleague arrived when they said they would and worked speedily and very tidily. "It was a real pleasure as always and I have the utmost confidence in my Pennine product and experience."

4.85 out of 5

Conservatory / Orangery Amble, Northumberland
Claire Peiffer – 24th Jun 2019

"Very pleasant engineer in all aspects."

4.6 out of 5

Windows & Doors Cramlington
Maureen Brown – 17th Jun 2019

"A big thanks to everyone I met from Pennine and the ones, I haven't seen but had coversations with on the 'phone. You were all very helpful and kind. Many thanks!"

4.7 out of 5

Newcastle Upon Tyne
Shaung Wang and Ziyi Shao – 17th Jun 2019

"We are extremely pleased with the overall quality and look of our new windows - but like any new installation, it's only the expertise of the fitter, which makes a good job into a great job. "Stuart Wilson was hardworking and took great care of our internal wall coverings, especially in the the kitchen and utlilty room, where not a single tile was cracked or broken. He hardly took a break and just kept on working. Amazing!"

4.7 out of 5

Windows & Doors Gateshead
Michael and Rosemary Heslop – 17th Jun 2019

"The work is very good and everyting is as we expected."

4.5 out of 5

Conservatory / Orangery Scotton, North Yorks
Mr and Mrs Riley – 10th Jun 2019

"Excellent service from start through to comnpletion. Michala kept us well informed throughout the process whilst Wallace visited the site regularly throughout."

4.6 out of 5

Durham
Mr and Mrs Anderson – 10th Jun 2019

"Unfortunately, Mrs Rutter passed away before the installation. I know she would have been overjoyed with her new door."

4.6 out of 5

Windows & Doors Washington
George Rutter – 10th Jun 2019

"The engineer was very polite and on time."

4.65 out of 5

Windows & Doors Newcastle Upon Tyne
John Witcher – 6th Jun 2019

"The aftercare team were polite and helpful. The fitter was courtous and pleasant - a pleasure to have in our home. 10 out of 10"

4.7 out of 5

Conservatory / Orangery Stockton-on-tees
Bernadette Taylor – 6th Jun 2019

"First class service, as always"

4.65 out of 5

Conservatory / Orangery Chester-le-street
Jacqueline Lathan – 6th Jun 2019

"I am very happy with the service I got from Pennine."

4.6 out of 5

Windows & Doors Newcastle Upon Tyne
Suzanne Johnstone – 29th May 2019

"Very happy with the work on our Orangery. It's lovely - everything we wanted. Just a couple of things to finish off ."

4.8 out of 5

Conservatory / Orangery Houghton Le Spring
Mr and Mrs Jardine – 29th May 2019

"Excellent service - after sales service is just what it should be."

3.8 out of 5

Windows & Doors Wynyard, Teesside
Pauline Winter – 29th May 2019

"We have had a conservatory built by Pennine, all of our windows replaced and also a porch built. "We are extremely happy with the work, which we have had done, and cannot fault this company. "Their aftersales care is excellent, they give a long guarantee and we found all the staff we have dealt with to be pleasant and professional. First rate!"

4.75 out of 5

Windows & Doors Newcastle Upon Tyne
Mr & Mrs Lacey – 21st May 2019

"Pleased with service. Doors and windows are well made. Workmen were very friendly."

4.65 out of 5

Windows & Doors Consett, Co Durham
Anna Rowell – 21st May 2019

"Good quality installation of an orangery; completed on time to a very high standard. Polite and professional builders and installers. Good quality materials. "Follow-up service from company was very good - we had a few small issues with a leaking roof but this was dealt with without any hassle and repaired promptly."

4.65 out of 5

Hawthorn, Co Durham
Helen Ridley – 21st May 2019

"We have been Pennine customers for many years now and highly recommend the company. "From planning to fitting - very professional. Clean and friendly workmen arrived at the appointed times and carried out the work efficiently. "The after care has been first class when needed for a small problem . We have recommended Pennine to friends, who were delighted with the company."

4.7 out of 5

Windows & Doors Seaton Sluice, Whitley Bay
Wendy Green – 13th May 2019

"If you need a quality home improvement, hassle free and completed on time without hassle, then it will be fine with Pennine."

4.7 out of 5

Gateshead
Nick Smith – 13th May 2019

"The service I received was excellent."

4.7 out of 5

Windows & Doors Blyth, Northumberland
Margaret Harper – 13th May 2019

"I have had quite a number jobs done by Pennine and am happy to say that l’m very satisfied with each one , especially my conservatory!!"

4.7 out of 5

Conservatory / Orangery Seaton Delaval
Sheila Dunn – 9th May 2019

"Everything was done correctly. Very satisfied!"

4.65 out of 5

Conservatory / Orangery Marton, Middlesbrough
Helen Henderson – 9th May 2019

"Over the past few years, we have had quite a lot of work done by Pennine e.g. a conservatory, windows and a small building extension. "Absolutely top quality and an after sales service that has been second to none."

4.65 out of 5

Conservatory / Orangery Stockton
Glenn Lacey – 9th May 2019

"We had windows and a front door fitted by Mark and Dan. An exceptional installation service completed within the day to a high standard of workmanship. We are delighted with the outcome."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Jean Steel – 29th Apr 2019

"I was completely satisfied with your service."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Olive Thomas – 29th Apr 2019

"The engineer was extremely courteous and very pleasant to talk to. He did his job well and I was very happy with the finished product."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Mrs Anderson – 29th Apr 2019

"The whole staff - from start to finish - were oustanding. They showed a pride in the company and confidence in the quality of the product. "The fitters were hard working and respectful. Any issues were dealt with promptly and professionally. Thank you to your team."

4.65 out of 5

Windows & Doors Hartlepool
Mr Gouldburn – 24th Apr 2019

"We found the Aftercare Service totally satisfying and second to none. Thank you again."

4.55 out of 5

Windows & Doors Holywell, North Tyneside
Wiliam Howard – 24th Apr 2019

"I have always dealt with Pennine and cannot fault them."

4.65 out of 5

Windows & Doors Wallsend
Margaret Hills – 24th Apr 2019

"We find Pennine very helpful when you have a problem and they met our requirements for the job required."

4.55 out of 5

Windows & Doors Cramlington
Mr and Mrs Hamilton – 15th Apr 2019

"Excellent Products - good prices When we were looking for replacement windows and doors, Pennine were recommended to us. "From the first consultation about the products we required, to the service on installation, nothing was too much trouble. "Any little problems we have had, have been dealt with professionally and quickly to our satisfaction. We would have no hesitation in recommending or using Pennine in the future."

4.75 out of 5

Windows & Doors High Shincliffe, Durham
Angela Johnson – 15th Apr 2019

"Salesman very pleasant. Two doors were fitted in a day and did a thorough job. No mess afterwards too. "Love my new front and back door ,they both look so classy and expensive . The best quality around ."

4.65 out of 5

Windows & Doors Newcastle Upon Tyne
Victoria Bellerby – 15th Apr 2019

"Very satisifed. Excellent quality and workmanship. Reasonable price."

4.65 out of 5

Windows & Doors Whitley Bay
Anthony Boland – 10th Apr 2019

"The gentleman, who fitted the 2 upstairs windows, was professional and courteous. "I was most impressed with the fact there was no damage at all to the internal walls during the window replacements so there was no need to re-decorate or even touch up."

4.55 out of 5

Windows & Doors Cramlington
Mrs Gregan – 10th Apr 2019

"Salesman very pleasant. Two doors were fitted in a day and the workmen did a thorough job. No mess afterwards too. "Love my new front and back door, they both look so classy and expensive . The best quality around ."

4.65 out of 5

Windows & Doors Newcastle Upon Tyne
Victoria Bellerby – 10th Apr 2019

"Great experience from start to finish. The door is secure and looks lovely. We are still having more work done by Pennine and the staff have kept us up to date with the progress of this work and all have been very friendly and very helpful."

4.7 out of 5

Windows & Doors Birtley, Tyne & Wear
Annie Marsden – 2nd Apr 2019

"We have now used Pennine for a number of home improvements - extension, replacement doors and windows throughout, also a new garage door. "We have never experienced any problems with Pennine, they have always arrived when expected and the work has been carried out professionally. "The workmen have always been friendly, clean and efficient. I would have no problems in recommending them."

4.7 out of 5

Windows & Doors Crawcrook, Ryton
Keith Fallows – 2nd Apr 2019

"Excellent service. Prompt, friendly,accurate, caring. Couldn't ask for better service. I would highly recommend to anyone."

4.65 out of 5

Conservatory / Orangery Widdrington, Northumberland
Mrs Baker – 2nd Apr 2019

"Very reputable company giving a first class service with top quality products. I would always use pennine and would recommend them to my family and friends."

4.8 out of 5

Windows & Doors Durham
Carole Humble – 25th Mar 2019

"I gave Pennine 5 stars because everyone involved in the building work was friendly,courteous and the standard of work was excellent. "

4.45 out of 5

Solid Roof Replacement Amble
Mr and Mrs Dalby – 25th Mar 2019

"I've had five windows replaced and am very happy with the experience. Efficient service, I was kept up to speed with what was happening, excellent work on the day, and very pleased with the outcome. Not the cheapest, but definitely value for money - high quality product and work."

4.6 out of 5

Windows & Doors Whitley Bay
Anthony Boland – 25th Mar 2019

"The whole experience from start to finish was stress free. The salesman was not pushy and answered all our questions. The surveyor was efficient and thorough - making sure we new what we were getting and how the windows and doors would be fitted. His thoroughness meant that installation was easy. "We opted for any time fitting which meant we had a final fit date but were able to have them 2 weeks earlier due to other orders not being able to be fitted. "The fitting team were pleasant, quick and efficient, taking a day and a half to 2 doors, a French window, patio doors, 5 windows and a bay window. As one old fitting was removed the new one was fitted. Overall a fantastic service."

4.85 out of 5

Windows & Doors Ashington
Colin and Anita Arrowsmith – 18th Mar 2019

"Another great job done by Pennine; The men who constructed the orangery worked quickly and with the minimum of mess. The project manager kept us informed and the office staff were attentive - great company and we hope to use them again."

4.85 out of 5

Windows & Doors Dl10 4np
Beryl Stewart – 18th Mar 2019

"Absolutely fantastic service from start to finish. I could not fault the team or the company! Will be using them again for my conservatory next year."

4.75 out of 5

Windows & Doors South Shields
Mary Anne Hutchison – 18th Mar 2019

"Friendly staff and builders. If any issues were raised, they were resolved quickly."

4.65 out of 5

Conservatory / Orangery Sunderland
Mr Bessim – 11th Mar 2019

"Great aftercare - can't say more than that!"

4.6 out of 5

Windows & Doors Richmond, North Yorks
Mr and Mrs Stewart – 11th Mar 2019

"Pleasant workmen. Excellent workmanship. Thank you!"

4.65 out of 5

Conservatory / Orangery Lanchester, Co Durham
Mr and Mrs Turner – 11th Mar 2019

"From the purchase process to the completion of the product, we are, once again, very pleased with the professional and smooth way, the installation was planned out."

4.75 out of 5

Roofline North Shields
Mr and Mrs Armstrong – 4th Mar 2019

"I am very pleased with my windows and doors. They are first class."

4.35 out of 5

Windows & Doors Consett
Anna Rowell – 4th Mar 2019

"The windows are a huge improvement on the old windows in looks, function and heat conservation. "Customer service has been good throughout. All personnel involved from the beginning of the process to the fitting have been very good."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Dr Julia Lee – 4th Mar 2019

"Very impressed with Pennine aftercare. Thank you for being so helpful. The missing end piece bothered me each time we came home and entered the front door. Now it has been resolved. Thank you Pennine for caring!"

4.6 out of 5

Windows & Doors Whitley Bay
Carol Marr – 25th Feb 2019

"Good service. Thanks!"

4.5 out of 5

Windows & Doors Newcastle Upon Tyne
David Ballantine – 25th Feb 2019

"In view of the Aftercare Service we have received from Pennine, we have recommended your company to friends, who enquired as to who built the conservatory. "Some thought it was costly but as we said: "You get what you pay for" and with the after sales service, it's worth the peace of mind."

4.5 out of 5

Windows & Doors Sedgefield, Co Durham
Mr and Mrs Hobson – 25th Feb 2019

"I have had all my windows, doors and patio doors replaced by Pennine. The service has been amazing - they have come when they said they would and finished in the timescale promised. "They are not the cheapest company on the market but I am very pleased with their products and the after care has been excellent. I would definitely recommend them."

4.75 out of 5

Windows & Doors North Shields
Jennifer Storey – 18th Feb 2019

"The engineer, who did our work, was very friendly and did an excellent job."

4.55 out of 5

Windows & Doors Blyth, Northumberland
Dorene Lovatt – 18th Feb 2019

"Our aftercare engineer explained everything to us before he started the job. He was courteous, polite and a pleasure to have in our home."

4.5 out of 5

Windows & Doors Alnwick, Northumberland
Mr and Mrs Reid – 18th Feb 2019

"I would like to add how the installation team of Mark Payne and Nathan were extremely professional - always pleasant and working to a high standard. "If I did have a future project, I would be keen for them to complete the installation."

4.7 out of 5

Windows & Doors Chester-le-street
Mr Robson – 11th Feb 2019

"Fast, reliable service staff. Really friendly. All the work was spot on. Any problem is always rectified as soon as possible."

4.4 out of 5

Conservatory / Orangery Newton Aycliffe, Co Durham
Mr and Mrs Morris – 11th Feb 2019

"Workman were brilliant, very polite and excellent quality workmanship."

4.5 out of 5

Solid Roof Replacement Richmond, North Yorks
Ron Barker and Mrs McEwan – 11th Feb 2019

"The ultimate fitting of the window was quick and efficient and was exactly what I wanted."

4.75 out of 5

Windows & Doors Chester-le-street
Mr and Mrs Lawson – 4th Feb 2019

"Good clean lads, who respect your home."

4.55 out of 5

Windows & Doors Amble
Lillian Robinson – 4th Feb 2019

"Brilliant service from making the appointment for the sales person to call, being kept informed of progress by the project manager to the installation team. "A special mention to the installers for their quality and speed. We went for the new style flush fitting windows and they look fantastic."

4.8 out of 5

Windows & Doors Durham
Dave Seymour – 4th Feb 2019

"The Aftercare issues were carried out to the highest possible standards in all respects."

4.5 out of 5

Conservatory / Orangery Ouston, Chester-le-street
David Gibson – 28th Jan 2019

"We had total satisfaction in the fitting of our windows and patio doors. Everything was done profesionallly and in the time initially specified. "The workers were polite, courteous and informative if/when we had any questions. "The procedure from the salesman through to the follow-up care has been a pleasure. The after-effect is briliant."

4.9 out of 5

Windows & Doors Jarrow
Sylvia Waugh – 28th Jan 2019

"The Aftercare Assistant was very professional and very prompt in responding to my request for help via the website."

4.65 out of 5

Shildon, Co Durham
Alan Singlehurst – 28th Jan 2019

"Once again, 100 per cent satisfaction"

5 out of 5

Windows & Doors Stockton-on-tees
Mr & Mrs Lacey – 21st Jan 2019

"I've had my Pennine windows for the past 2 years - and I'm still ecstatic about how they look in my home!"

4.7 out of 5

Windows & Doors Whitley Bay
Mrs Hewitt – 14th Jan 2019

"Pennine was recommended to me by friends when I was looking for someone to build an orangery for me. "I can’t believe the difference it has made to my house. Really delighted! "Professional service from beginning to end - so much so that I contacted Pennine again when it was time to replace my windows. Once more everything went smoothly and the windows look great."

4.75 out of 5

Windows & Doors Berwick-on-tweed
Lorna Chappell – 14th Jan 2019

"The work was carried out quickly and efficiently. The guy, who came to repair the guttering, was knowledgeable and friendly."

4.6 out of 5

Windows & Doors Gainford, Darlington
John Walker – 9th Jan 2019

"Excellent service from start to finish. The team, who installed the doors, were professional from start to finish

4.7 out of 5

Windows & Doors Cramlington, Northumberland
Mr and Mrs Wilson – 9th Jan 2019

"The engineer I had was excellent."

4.7 out of 5

Conservatory / Orangery Langley Moor, Durham
Jill Harmer – 9th Jan 2019

"My windows look so classy and make my small house look as good if not better than my neighbours. The guys were professional and careful not to cause any unneeded disruption. Thanks."

4.6 out of 5

Windows & Doors Newton Aycliffe
Gary Brown – 2nd Jan 2019

"I'm really pleased with my new windows. They look great and make the house so snug. Everything was completed in a day, which was excellent."

4.7 out of 5

Windows & Doors Berwick-on-tweed
Lorna Chappell – 2nd Jan 2019

"Very good aftercare"

4.55 out of 5

Conservatory / Orangery Bedlington,northumberland
Mr & Mrs Gowland – 2nd Jan 2019

"I recently had a bay window fitted by Pennine. The quality of the material was first class. "The workmanship of the installers was excellent, the work was done quickly and efficiently. I would recommend Pennine to all my friends."

4.5 out of 5

Windows & Doors Newcastle Upon Tyne
Mr A Lowery – 17th Dec 2018

"We were both extremely pleased and satisfied with everything. All members of staff were very helpful and friendly. We would definitely recommend Pennine to our friends and family."

4.75 out of 5

Windows & Doors Whitley Bay
Heather Weightman – 17th Dec 2018

"The engineer who called was very good. He did a good job."

4.45 out of 5

Windows & Doors North Shields
Phil McGuire – 17th Dec 2018

"We are absolutely delighted with our new doors. The service - and process - from beginning to end was great. "I would have no problem using Penning again in future and will conintue to recommend it to my family and friends."

4.7 out of 5

Windows & Doors Brandon, Durham
Mr and Mrs Hedley – 10th Dec 2018

"From the time we walked into the branch until the moment the fitters left our house, we were delighted with the whole project and the new windows really add something to the house. "Since the installation, we have suffered rain, gales and frost. The windows passed these tests with flying colours."

4.75 out of 5

Windows & Doors Blaydon, Tyne And Wear
Michael Agnew – 10th Dec 2018

"I enjoyed having your installation team in my home. They were two nice people and they did an excellent job."

4.5 out of 5

Windows & Doors Corbridge, Northumberland
Doris Wilson – 10th Dec 2018

"Totally satisfied with the finished product"

4.6 out of 5

Windows & Doors Newcastle Upon Tyne
Mr A Lowery – 3rd Dec 2018

"The quality of the door and the quality of the workmanship was definitely five stars. "From having a visit from the salesman, who showed all the choices of doors to the survey and then to the installation, was beyond my expectations. "The two men, who fitted the door, was really friendly and helpful - five star just for them alone . Would recommend Pennine really worth the price a beautiful composite door. VERY PLEASED."

4.75 out of 5

Windows & Doors Cramlington
Carole Wilkins – 3rd Dec 2018

"If you need a quality home improvement, hassle free and completed on time without hassle, then it will be fine with Pennine."

4.7 out of 5

Gateshead
Nick Smith – 3rd Dec 2018

"Your engineer, who called at my home, was excellent - so friendly."

4.55 out of 5

Conservatory / Orangery Ponteland, Northumberland
Bruce Grant – 28th Nov 2018

"Our home is a Pennine "cosy home" thanks to the standard of materials used and the aftercare if any problems arise. Thank you. A credit to good British workmanship."

4.75 out of 5

Windows & Doors Alnwick
George and Margaret Lee – 28th Nov 2018

"Very good aftercare."

4.65 out of 5

Solid Roof Replacement Whitley Bay, Tyne And Wear
Dorothy and Graham Turner – 28th Nov 2018

"Since having our conservatory constructed, we've had absolutely no problem with it apart from breaking one of the window keys inside the lock which you promptly rectified. "On summing up from the initial planning and purchase of the unit, the construction of same and your after sales service in our view is exemplary and to be fully recommended. Thanks."

4.85 out of 5

Conservatory / Orangery Newton Aycliffe
Mr and Mrs Morris – 21st Nov 2018

"Both engineers who attended the property were very professional and knowledgeable. They did a good job"

4.6 out of 5

Bedlington
Dr Nick Clague – 21st Nov 2018

"As usual, the engineer was great. Job done, no bother."

4.7 out of 5

Conservatory / Orangery Gateshead
Mr and Mrs Garrett – 14th Nov 2018

"I would like to mention Project Manager Nicola and give a big "Thank you" to her. She was brilliant. Athough busy, it was always lovely talking to her. I miss our chats. "Also Graham for getting the drain finished so quickly. He was also great."

4.55 out of 5

Conservatory / Orangery Chester Le Street
Mrs Chapman – 12th Nov 2018

"Service received could not have been any better or quicker. Anthony is very efficient. Thank you!"

4.7 out of 5

Windows & Doors Bowburn, Co Durham
Mr & Mrs Bell – 12th Nov 2018

"The installers (Mark and Nathan) were very helpful, polite and we felt comfortable around them."

4.6 out of 5

Windows & Doors Whickham, Tyne And Wear
Mr and Mrs Southwick – 7th Nov 2018

"I consider Pennine the VERY BEST in this field. Absolutely fabulous! The workmen were reallly helpful.Thank you one and all!"

4.8 out of 5

Windows & Doors Long Houghton, Alnwick
Mr and Mrs Sproggon – 7th Nov 2018

"The garden room, as we call it, is used a lot. Good to watch the birds."

4.65 out of 5

Conservatory / Orangery Newton Aycliffe, Co Durham
Mr and Mrs Morris – 5th Nov 2018

"Excellent service again from company. 3rd time we have used them (this time for composite entrance doors) and each time work done to a high standard from beginning to end."

4.75 out of 5

Windows & Doors Marton, Cleveland
John Hinton – 31st Oct 2018

"We moved into our house with Pennine windows and doors already installed. We were able to easily transfer the aftercare guarantee over from the previous owner. "We have had some minor problems with the windows and doors and the aftercare team have been able to come and fix these for us without any problems. Good product and good service. Thank you Pennine."

4.55 out of 5

Windows & Doors Tranwell Woods, Morpeth
Andrew Gilbert – 31st Oct 2018

"We can't fault the service we received from firstly contacting Pennine to the gentleman calling to complete the work. Excellent customer service that can be relied upon."

4.75 out of 5

Windows & Doors Newcastle Upon Tyne
Jill Humphreys – 31st Oct 2018

"Excellent all-round service. Excellent customer service.

4.75 out of 5

Conservatory / Orangery Gateshead
James and Jill Humphreys – 24th Oct 2018

"Very professional service with first class workmanship. Would definitely use Pennine again and would recommend them to a friend."

4.75 out of 5

Windows & Doors Durham
Carole Humble – 24th Oct 2018

"No fuss, very professional job!"

4.7 out of 5

Windows & Doors Gosforth, Newcastle Upon Tyne
Mr and Dr Watson-Broughton – 25th Oct 2018

"Very pleased with the work and with the conduct of the workers."

4.8 out of 5

Conservatory / Orangery Wideopen, Newcastle Upon Tyne
Marion Holmes – 23rd Oct 2018

"I think I have recorded the SPEED with which an Appointment was made; and the speed with which the repair was done. "

4.7 out of 5

Conservatory / Orangery Ponteland
Bruce Grant – 23rd Oct 2018

"Good product arrived on time and finished to a high standard would recommend"

4.8 out of 5

Solid Roof Replacement Kirklevington, Cleveland
Mr and Mrs Wilkinson – 23rd Oct 2018

"We had a conservatory fitted by Pennine in 2014 and we've been very pleased with it. In fact we live in the conservatory now and the rest of the house is largely redundant! "We had a small leak in the roof recently but Pennine arranged to come and fix it with minimal fuss."

4.55 out of 5

Conservatory / Orangery Whitley Bay
Allan Jowsey – 24th Oct 2018

"It took a while to get started but once in gear, they were great. They did the job fast and well. Would recommend them if you are prepared to wait. I suppose all good things are worth waiting for."

4.6 out of 5

Windows & Doors South Shields
Mr & Mrs Wilkinson – 21st Oct 2018

"Happy with the work done."

4.65 out of 5

Broom Park, Durham
Paul Diston – 21st Oct 2018

"Really good service. Five stars."

4.8 out of 5

Windows & Doors Eastfield Dale, Cramlington, Northumberland
Kathleen Hetherington – 17th Oct 2018

"All work carried out efficiently"

4.75 out of 5

Windows & Doors Hexham
Margaret Massey – 17th Oct 2018

"Excellent workmanship and brilliant products"

4.85 out of 5

Windows & Doors Newcastle Upon Tyne
Colin Gambles – 9th Oct 2018

"Very good product. Salesman did very well explaining the roof I purchased from Pennine. The gentleman, who came to survey the job and also the fitters who fitted the roof and all the people who came from first to last, were very good and explained every question asked - so very well done."

4.8 out of 5

Solid Roof Replacement Durham
Peter Tate – 2nd Oct 2018

"The Aftercare Enigneer was Phil and he treated our home with the utmost respect. He even wore plastic shoe coverings. "Phil had our problem sorted out in 10 minutes. He was very pleasant and he explained what was wrong to us. No stress. Many thanks!"

4.65 out of 5

Windows & Doors Cramlington
Mr and Mrs Saleh – 30th Sep 2018

"Completely satisfied with the service."

4.75 out of 5

Windows & Doors Sunderland
Alan Watson – 25th Sep 2018

"Very pleased with product and after care services."

4.55 out of 5

Windows & Doors South Shields
Cathy Manning – 24th Sep 2018

"Very pleased with the door - a definite improvement to our house."

4.5 out of 5

Windows & Doors Gosforth, Newcastle Upon Tyne
Tony Purdie – 18th Sep 2018

"More than happy with the work carried out following annual inspection. The team member was courteous, polite and professional. Thank you."

4.7 out of 5

Windows & Doors Durham
Geoff Cutting – 18th Sep 2018

"Composite Door supplied and fitted. Top quality product and brilliant aftersales service."

4.5 out of 5

Windows & Doors Killingworth, Newcastle Upon Tyne
Mr W Donnelly – 17th Sep 2018

"All of the workmen were first class from start to finish, very polite and tidy. I had no stress at all. "The builders came on time and stayed until they finished their part of the work, no hassle. "I have no hesitation in recommending Pennine to anyone. It's a great team. I am so thrilled with my conservatory."

4.6 out of 5

Conservatory / Orangery Cramlington, Northumberland
Tony Saleh – 17th Sep 2018

"We are pleased with our new front door. It is excellent quality and very substantial. All of the fittings are good quality. Many thanks."

4.25 out of 5

Windows & Doors Belsay, Northumberland
Mr and Mrs Stott – 13th Sep 2018

"We are very happpy with the finished product and all of the teams, who achieved it. We would definitely always choose Pennine for home improvements - as we did in our previous home."

4.75 out of 5

Bowburn, Durham
Mr & Mrs Batchelor – 12th Sep 2018

"Very happy with the service."

4.65 out of 5

Windows & Doors Morpeth
Andrew Pickup – 11th Sep 2018

"Engineers really care about their work and the impression, which they give to the customer."

4.6 out of 5

Conservatory / Orangery Whickham, Tyne & Wear
Jeff Czuprynski – 12th Sep 2018

"The two men, who dismantled the old roof and installed the new one, worked tirelessly from 9.15am to 8.30pm. "They were very courteous at all times and left no mess after the job - despite everything having to be carried through the hall and lounge to the new patio. First class!"

4.6 out of 5

Windows & Doors Hexham
Mr Hughes – 10th Sep 2018

"All the people who came to give us a quote, do measurements etc were very friendly, knowledgeable and never "pushy". I think some product samples and photos would have been helpful at the beginning of the project to help us decide. "The fitters, as always, were friendly, clean and efficient. there was a minimum of disruption and they were happy to work around us. "The inevitable niggles were sorted quickly, and we feel happy knowing that the after sales service is good if we have any issues in the future. "The quality of the product is excellent and our house feels warmer already!"

4.65 out of 5

Windows & Doors Ouston, Chester-le-street
Mr & Mrs Green – 10th Sep 2018

"Great process from start to finish. Excellent quality - just what I expected."

4.85 out of 5

Conservatory / Orangery Wallsend
Mr Lowson – 6th Sep 2018

"We will be using Pennine for the next phase of our update. Thanks"

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Mr and Mrs Luke – 7th Sep 2018

"The fitters were excellent."

4.45 out of 5

Windows & Doors Newcastle Upon Tyne
Ms James & Mr Taylor – 5th Sep 2018

"It is a pleasure to be a Pennine customer. I have recommended Pennine to everyone I know."

4.85 out of 5

Windows & Doors Birtley, Tyne & Wear
Mr & Mrs Brooks – 5th Sep 2018

"Good friendly team. On time. Well worth the service. Polite and clean workers."

4.75 out of 5

Windows & Doors Prudhoe, Northumberland
Mr & Mrs Ahern – 29th Aug 2018

"We are delighted with the porch installed by Pennine. It enhances the comfort and appearance of our home. The team from Pennine were both courteous and obliging. The standard of finish is excellent."

4.75 out of 5

Porch Spital, Northumberland
Bob & Irene Pringle – 29th Aug 2018

"Excellent.work carried out as required. Pleasant, cheerful engineer.Very happy with result & entire process."

4.5 out of 5

Conservatory / Orangery Sparty Lea, Hexham
Thomas Swallow – 22nd Aug 2018

"The engineer had a very conscientious approach to his work."

4.4 out of 5

Conservatory / Orangery Wallsend
Maureen Sinclair – 22nd Aug 2018

"Brilliant job from start to finish. Really pleased with our orangery. it has changed the way we live. The planning, building and finish all done efficiently and to high spec. We would definitely recommend Pennine."

4.75 out of 5

Windows & Doors Throckley, Newcastle Upon Tyne
Jackie Robson – 14th Aug 2018

"Phil had a very relaxed, professional attitude while servicing the conservatory. I was confident of his workmanship and also felt at ease while he was in my property. Thank you "Fingers Phil"."

4.45 out of 5

Conservatory / Orangery South Shields
Pauline Edmundson – 13th Aug 2018

"Thank you very much for the lovely windows and sending us a great team - really good workers and so friendly."

4.7 out of 5

Windows & Doors Whitburn, Near Sunderland
Joan & Robert Everett – 12th Aug 2018

"Polite and professional both times that we have used them. We are very happy with the doors that have been fitted. The team kept us up to date with progress and the fittings went without a hitch."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Sarah James – 12th Aug 2018

"I was very happy with the whole process from initial contact to installation."

4.75 out of 5

South Shields
Valerie Kelly – 8th Aug 2018

"Even though the day we were allocated to have our new bay window fitted turned out to be the windiest day of the year, the team still turned up and did a great job. "Yes, there was probably more dust and debris after they were finished, due to the high wind, but the job was still completed within the time stated. The window looks great and we are really pleased with them."

4.55 out of 5

Windows & Doors Bedlington, Northumberland
Lynne Palmer – 8th Aug 2018

"Phil, the aftercare engineer, always pleasant, polite and respectful towards my home."

4.4 out of 5

Conservatory / Orangery Cramlington, Northumberland
Diane Surtees – 6th Aug 2018

"Happy with the final result."

4.45 out of 5

Windows & Doors Morpeth
T Stephenson – 5th Aug 2018

"My aftercare engineer was Phil. He was simply great."

4.65 out of 5

Conservatory / Orangery Rothbury, Northumberland
Ken Stephenson – 1st Aug 2018

"We used Pennine for a full set of windows and new front door. High quality composite door with a choice of door furniture and double glazed windows throughout. Comes with a 20 year guarantee. Wow. "Work was excellent quality, completed when promised and staff were very knowlegeble, professional and respectful of our property. Aftercare checked everything was as it shoudl be. Delighted with results." "

4.7 out of 5

Windows & Doors Bedlington
Chris Young – 2nd Aug 2018

"The window fitters were spot-on, which deserves a comment."

4.65 out of 5

Windows & Doors Wallsend
Mr & Mrs Walton – 31st Jul 2018

"Generally very happy with Pennine products"

4.1 out of 5

Conservatory / Orangery Sunderland
Mrs E Bousfield – 1st Aug 2018

"The conservatory looks excellent. All of my friends are very impressed."

4.6 out of 5

Conservatory / Orangery Wallsend, Tyne & Wear
Andy Sutherland – 29th Jul 2018

" Pennine were prompt and very courteous. Can't fault the engineer who attended, also oiled lock whilst there."

4.5 out of 5

Windows & Doors Newcastle Upon Tyne
Anthony Bulfin – 30th Jul 2018

"The contractor treated ourselves and our home with the utmost respect."

4.5 out of 5

Windows & Doors Stocksfield, Northumberland
Pam Knox – 25th Jul 2018

"Thoroughly satisfied customer. No deficiencies in your service found. Thank you."

4.5 out of 5

Windows & Doors Stocksfield, Northumberland
Dr RW Graham – 26th Jul 2018

"I am thoroughly pleased with my Pennine purchases and the whole process from start to finish. "Sales persons, workmen, structures and office staff have been so professional and friendly at every stage in the process. I thoroughly recommend Pennine at every opportunity."

4.75 out of 5

Windows & Doors Amble, Northumberland
Claire Peiffer – 25th Jul 2018

"We are absolutely delighted with our orangery, so delighted that we had all of our doors and windows replaced by Pennine a year later. "Very friendly and polite staff and builders. Would definitely recommend. You can not beat Pennine's aftercare service. "

4.7 out of 5

Morpeth
Mr T Carruthers – 24th Jul 2018

"Excellent service. Excellent quality. Looking forward getting our conservatory."

4.6 out of 5

Windows & Doors Holystone, Tyne & Wear
Mr & Mrs Willis – 25th Jul 2018

"We were very satisfied with the aftercare service. Thank you."

4.55 out of 5

Windows & Doors Chester Le Street
Mr & Mrs Stockdale – 25th Jul 2018

"The aftercare engineer, Phil Smith, was really very pleasant and polite."

4.4 out of 5

Conservatory / Orangery Seaton Delaval, Northumberland
Sheila Dunn – 22nd Jul 2018

"We are completely satisfied with all aspects of your service and would recommend your company to anyone. Thank you once again for the service."

4.6 out of 5

Conservatory / Orangery Sunderland
Alan & Pauline Watson – 23rd Jul 2018

"Excellent quality; tradesmen first class. Friendly and tidy - getting them to do a bay window next year."

4.65 out of 5

Windows & Doors Easington Village, Co Durham
James Sadler – 20th Jul 2018

"Pennine has always been prompt, reliable and very professional in their after sales. "I would recommend this trusted company every time."

4.6 out of 5

Windows & Doors Alnwick
David Kirchoff – 20th Jul 2018

"From talking to the Pennine representative in our local Wickes to the installation day, the service we recieved was fantastic. "The final product is finished perfectly and we are pleased we decided to install ""silent"" glass to deaden the outside traffic noises - definitely works. "I would have no trouble in either using Pennine again or recommending them to anyone." "

4.8 out of 5

Windows & Doors Stockton On Tees
Steven Fraser – 20th Jul 2018

"We are very happy with our new French doors. They are of a high quality and we feel much more secure. "The whole process was hassle free from start to finish with professional and courteous personnel. "The fitters,especially, were very friendly and worked quickly and competently, leaving everything tidy afterwards."

4.7 out of 5

Windows & Doors Darlington
Mr and Mrs Richardson – 19th Jul 2018

"We have had many projects completed on the house over the years and I can honestly say the work done by Pennine was faultless."

4.7 out of 5

Saltburn, Cleveland
Mr & Mrs N Agar – 19th Jul 2018

"I was very happy with the service provided. I would definitely use Pennine again for any future projects."

4.65 out of 5

Windows & Doors Whickham, Tyne & Wear
Karen Clark – 19th Jul 2018

"The engineer, who carried out our work, was professional and pleasant - a credit to Pennine"

4.4 out of 5

Windows & Doors North Shields
Christine Gibson – 16th Jul 2018

"Very good job well done!"

4.45 out of 5

Windows & Doors Richmond
Malcolm Allison – 16th Jul 2018

"Very happy with the work. They left everything tidy - and we love the windows!".

4.5 out of 5

Windows & Doors Heddon On The Wall, Northumberland
Mr & Mrs Deltodesco – 16th Jul 2018

"We recently had a conservatory installed and were pleased with how things went. The explanations of what would happen became a reality in a most pleasing manner."

4.55 out of 5

Conservatory / Orangery Sunderland
Mr & Mrs Birks – 12th Jul 2018

"The 2 guys, who fitted my new front door, were punctual, friendly and extremely efficient. They did an excellent job and left no mess at all."

4.45 out of 5

Windows & Doors Gateshead
Mr & Mrs Sullivan – 12th Jul 2018

"The aftercare engineer was excellent. He completely went over and above what needed to be done. Thank you!"

3.7 out of 5

Monkseaton, Whitley Bay
Margaret Day – 12th Jul 2018

"The aftercare engineer (Phil Small) was very pleasant and easy to talk to and we had no qualms about inviting him into our home."

4.4 out of 5

Windows & Doors Corbridge, Northumberland
Edward Bird – 9th Jul 2018

Pennine Customer Video

Hear what our customers have to say about the Pennine experience. It really isn't just our windows that are transparent and we want you to know that not just from us but directly from our customers.


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2019 All content © Crownfold Ltd T/A Pennine Home Improvements.

Crownfold Ltd is the trading name of Pennine Home Improvements

Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. Pennine Home Improvements (Registered Company No. 2342225) act a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).