From start to finish everything was perfect. Just as we expected workmen were very pleasant. Thank you so much.
The door we purchased was at the top of our budget, but is a strong, secure product. With a 20 year guarantee it will most likely outlast us! The installations was very good and quite a quick job, Steve and Derek were efficient, pleasant and able to answer any queries we had. A good job, well done.
The planning and adherence to plan was second to none. The trades teams were punctual, pleasant, clean and worked hard to meet deadline whatever the weather. The finish is impressive.
10 out of 10 for Jason and colleague. They were friendly and never stopped working. Great ambassadors for your brand. Really love the new conservatory blue glass in roof and spotlight is beautiful.
I found the whole process from initial contact to installation very straight forward and the people involved both helpful and friendly to deal with. I am happy with the product and would be quite willing to use Pennine again in the future. Thank you for everything.
The aftercare has always been of the utmost high standard, engineers always pleasant and very professional. Many thanks!
Wish to thank you for a lovely conservatory and the excellent service we have received from your company from start to finish. It was a pleasure to deal with a company that listened to us and what we wanted, took pride in their product and its installation, employs a highly professional work team, but most of all - puts the customer as the priority. Thank you!
The installation team is fantastic especially Andy and his team. They are professional, friendly, handle everything with care. They arrived at my house at the same time everyday and when they finished my place was spotless and clean. Thank you! Service, time and quality are the best!
The lads who fitted our windows did a great job, good crack! Great Morning - we all had fun!
We were impressed by the efficiency, politeness and good humour of the whole team. In particular we were impressed with the installation team we had. We were expecting an upheaval in the home as well as all the rooms in the bungalow but Mr Ian Trainer and his assistant carried out the work efficiently with minimal upset to our day to day living. When the work was finished the house was clean as though nothing had been done. Well done. Thank you Pennine. Perfection personified.
By choosing Pennine I knew I was assured the highest standard of service right through survey to installation to after-sales care.
Every single member of the Pennine team we met were fantastic! They were polite and respectful and very hard working. Absolute credit to Pennine. Thank you!
We were very happy with all of your staff we were in contact with. We certainly picked the right firm to deal with. Your salesman was a cut above the competition.
We were very happy with all of your staff we were in contact with. We certainly picked the right firm to deal with. Your sales man was a cut above the competition.
We'd never employ any other company. Our work in 2007 and now have been excellent. Pennine forever!
Thank you for doing such a superb job of my conservatory. I am entirely satisfied with the completed conservatory.
The new Pennine conservatory we had fitted has given us a new lovely room for our home. It will be in constant use.
All our questions were answered honestly and we were very pleased with everyone involved.
I have worked in a double glazing factory in the past for over two years, so I can say I know about windows and doors. I am very pleased with your products which are all of a very high quality. Also, the two lads that installed them were fantastic.
We have purchased windows over many years for our previous home. The Pennine performance of sales, survey and fitting staff far exceeds any other company. Well done.
Really glad I chose Pennine. After getting new windows & doors fitted it has made a huge difference to my home. Can't fault the installation team. Overall, very happy.
The fitting team were fantastic. I've got a little boy and he just wanted to watch and help the 2 guys…they were fantastic with him and so friendly! Couldn't fault them both!
I couldn't fault the service provided from the first phone call onwards. The windows look fab. The service provided was excellent. Thank you Pennine.
We are very happy with our french doors
We had an amazing experience - we were kept up to date at all times. They were ready to fit my windows and doors early compared to the original time scale. The fitting team were truly awesome - they both worked like Trojans and were quick to think of solutions to solve issues. They were friendly and arrived when they said they would. We would definitely recommend Pennine to family and friends. Thank you for doing a great job.
We are very happy with our doors and side panel. Simply thank you to all concerned. Love the "no hassle" feel from everyone, and windows are great.
We've had no issues at all since we had our windows installed. Fantastic work. We love them
I was very satisfied with the workman. They were excellent and very tidy
Excellent service beginning to end. Sales office were very pleasant with a good selection of sample products and brochures. The office kept in touch when appropriate and always returned a call. The installation team were superb, explaining the procedure and advising as to what they were doing and why. They cleaned up after the job had finished and to an excellent standard with their own kit, so did not even interrupt me to supply a vacuum cleaner or anything else. Would highly recommend Pennine. We'll be looking to install a porch during 2017 and will definitely contact Pennine to quote for the whole service.
Excellent service as always. It is the 3rd house I have used Pennine for and it is worth every penny.
Excellent work has been done. I would recommend Pennine
Having been in this bungalow for over twenty years and renewed our windows four times and having the misfortune to think that more expensive suppliers were too expensive for us. It now proves the point that we should have had the better installation type of windows fitted in the first place. We also found we received much better customer service and guarantees. Well done Pennine.
Fantastic job. Well done. Thank you.
All workmen were polite, respectful and very efficient. The overall project was seamless and very satisfactory. I love the end result.
All work people were polite and efficient. Nicola (Project Manager) kept us informed throughout, she is very nice to talk to.
Myself and my wife are more than satisfied with the service provided by Pennine. It has been a totally stress free experience from start to finish.
Very happy with finished product. Gladys was very helpful and Project Manager was pleasant.
Salesman (Trevor) was brilliant!
My wife and I are very happy with the work carried out. A first rate job carried out by first rate craftsmen - friendly and accommodating. 5-star rating.
The installation team were very pleasant, they took great care to ensure everything was fitted perfectly. They ensured that any "mess" was cleared away and that everything was tidy upon leaving.
Friendly and efficient service but not pushy. Excellent service and product. Our thanks go to all your team.
We are most satisfied with our new conservatory, every aspect of the original planning, quote and final installation was done very professionally.
I was very pleased with the two fitters who installed the windows for us and they are a credit to themselves and Pennine. Good workers and proper gentlemen. Thank you.
We are extremely pleased with our purchase. Thanks to all your teams. E.g. installation team, plasterers and electricians who were all extremely professional and friendly. Thanks also to the surveyor who made some valuable suggestions.
All the staff I came into contact with were without exception, friendly and helpful.
All the staff I dealt with were courteous and friendly
“We are very pleased with the end result.” 7th of July 2016
“I was slightly worried about the upheaval of the work but it was made almost stress free and the fitters were extremely easy to work with.” 9th of June 2016.
“This installation team worked hard and were very pleasant. I wouldn’t hesitate to have Pennine products in future.” 28th of July 2016
"Fitting team were friendly, respectful and considerate. Plasterer did a superb job."
Excellent service, it's very rare these days to find a workforce as dedicated and professional as the teams that completed our work. First class job overall.
We are entirely satisfied with the whole experience. Everyone was helpful and friendly. In particular, the surveyor carried out his work willingly and without complaint even though the weather was very poor.
Employees always very pleasant, courteous and professional.
I feel the whole process from start to finish was exceptional, every member of your team was a pleasure to deal with and very professional at all times.
Fantastic tidy workmen! Fantastic product – very happy!
The installation team were polite, hardworking, thoughtful and good workers. We cannot praise them enough. The windows and doors look lovely and we have noticed the bungalow is much warmer.
We were very impressed with the installation team who worked non-stop throughout despite the weather conditions.
All the workmen were fantastic, always turned up on time.
Excellent value for money. Installers cleared site. One small problem (mark on door) to be fixed. Excellent Overall
Pennine have always met my requirements with utmost care and attention.
I was very impressed with the installation team, they were very organised. They completed the installation of three windows in four hours which is very good. Thank you.
The whole project was a smooth operation, as with any aspect of work snags do appear – these were dealt with fast and without hesitation. Thank you to the whole team for a stress-free project.
From start to finish we were totally happy with the service.
The workmanship of the fitter, plasterer and scaffolder was top class, the roof tiler did a good job - very professional. Will fully recommend.
The team worked hard and did an excellent job.
We have returned to Pennine because the service we receive from our initial enquiry right through to after fitting service is exceptional. I would recommend Pennine for the quality of their products and service.
The whole process was excellent.
Very grateful to the sales reps for their advice, our project manager kept us informed and handled any queries throughout the process and all tradesmen turned up as arranged and completed an excellent build. Delighted with the end result.
Thank you for a very good job, I would always recommend Pennine to friends. Our house will be much safer with our new front door.
I absolutely love my new front door. The two lads that fitted it were excellent, as were all the Pennine staff I had dealings with. I have Pennine windows (fitted over 20+ years ago) which still look great and I’m sure my new door will also stand the test of time. Thank you to all, from a very contented customer
We were very pleased with the service provided by Pennine and with the end product. Many Thanks.
Never had any problems with Pennine, fitting team were excellent, any queries answered promptly. Good service.
We cannot fault this company in any way. Nicola and her team were excellent. We are delighted with our new conservatory and very grateful for all the hard work put into building it.
Very satisfied with all the work Pennine has done.
Just had French doors installed in the conservatory.. Really please with the standard of the work and the quality.. Very friendly team and very professional.. Would def recommend.
My wife and I decided after purchasing a bungalow we wanted a conservatory, after contacting Pennine a sales person came to our home and sat and discussed our options, took measurements and discussed costs, after deciding what we would like everything was put in motion. from the 1st contact up until the completion of our conservatory, we are so pleased wth the workmanship and the people involved, a special shout out to our main builder Ian Trainer, his communication skills, punctuality, manners and workmanship was second to none, he was polite, friendly and always contacted myself or my wife to arrange a convenient time to come to do the job, he always took pride in his work and detail. but we would like to thank everybody involved in the project. also the aftercare was superb and the involvement of Nicola from the office who contacted us regularly to make sure everything was to their standard and our satisfaction. Highly recommend Pennine for any Home Improvements.
The salesman, surveyor and installation team were courteous,professional and punctual throughout the process. We are returning Pennine customers so we knew that we were buying a quality product and we are pleased to say that the level of service and customer satisfaction on this occasion matched our previous experience. Pennine's prices are more expensive than some of their competitors but in our view it is a price worth paying for the excellent build quality of their products and the standard of workmanship received. We would recommend Pennine to family and friends and we would certainly use them again the the future.
I required replacement windows, soffits and front/rear doors and the range of quality products helped me with my final choice of where to spend my money. The period from placing the order to the work being completed was minimal and everything was carried out speedily and to a high standard. Neighbours have had similar work done with other companies and they remarked upon the quality of the work carried out by Pennine and were surprised at the cost as they thought it would be much more expensive. I would highly recommend Pennine to anyone contemplating a “cheaper” option as clearly the quality and workmanship of Pennine may not be as expensive as they might think.
If you need any replacement double glazed doors or windows like I did contact Pennine you won't be dissappointed. From start to finish everyone provided a first class service, excellent products at reasonable prices. I could not fault anything and would highly recommend them to anyone
This is my second conservatory with pennine and I cannot recommend them highly enough. Everything from the first stage till the last was explained by the rep. All the staff were polite and professional. All the workmen were happy to work around me and always punctual. On the final inspection the workmen picked up on a small scratch on a window which I had not seen, this was changed within the week. Overall a great experience.
We had a new patio door fitted, our house has a large drop at the rear of the house but this was no problem for the team and the job was completed within the day as detailed
I was very Happy with the service from Pennine. I was given a fair price for the product I purchased and the installers were professional and friendly, they arrived on time and made an excellent job of installing french doors and cleaned up afterwards. I would recommend Pennine to friends and family and would definitely use Pennine again.
We originally had windows put in 22 years ago and they have been perfect. We decided on a change due to new insulation and security of windows to replace them. We had no alternative to goto Pennine again. From the start of the ordering to the fitting it was excellent. The windows are excellent quality and the workmanship of the fitting was excellent. Since the fitting we have found a couple of the pains to have marks on them. When speaking to Pennine about this there was no issues or problems and they arrange there replacement Our overall experience was great and hopefully in the next 20 years we will be looking to replace them with the las test technology.
We were looking for some new windows and doors for our conservatory and so contacted Pennine. After initial inquiries were made we received a very prompt phone call for a sales person. He was very accommodating and arranged to come to our home at a time that suited us. When he visited us he was very knowledgable and was able to offer us exactly what we wanted. He was not pushy at all which we really liked and so we were very confident about placing our order. He arranged a suitable finance deal for us too. The windows and doors came exactly when we were told they would and the couple who came to fit them were brilliant, very respectful and real perfectionists. They worked very hard in very cold weather. We love our new windows and doors and they transformed our conservatory. We now use it all year round as it was previously too cold in the winter. We will definitely use Pennine again.
With energy prices soaring we needed to conserve energy in our Conservatory.. Whilst investigating ways to do this we found a Pennine Advert for a lightweight aluminium framed roof. The whole process from sales person to installation was smooth and efficient. The installation team including electrician ,plasterers and plumber were very helpful. friendly and well organised . The Conservatory is much warmer in winter , cooler in summer and we do not seem to have reduced light levels in the room. A superb job ,on time and to very high standards.
After initial teething problems were resolved (first salesman making false promises on start date) we were exceptionally pleased with all aspects of the build. Peter the surveyor was polite, helpful and clearly knew what he was talking about. James was outstanding, his work rate was second to none as was the finish he achieved, what a lovely, polite and courteous man. The fitters were great, did the job, no hassle. Plasterer, electrician and plumbers were very good, punctual, and good communication. We are over the moon with our conservatory and it was really great to have it completed in good time for Christmas. Nicola was also very good, she kept us informed throughout the build.
I am delighted with my product. Would recommend Pennine to anyone
From first contact with Pennine all staff were very helpful. They turned up on time and fitted the windows in a very professional way and the tradesmen were very courteous and tidy. I will definitely recommend Pennine to my friends.
From the first contact with the sales person to the finished product was highly efficient, I was kept informed throughout of when the installation would be and, in actual fact, it was brought forward slightly, so I got my windows fitted sooner than estimated. I opted for the triple glazed windows and I am very satisfied with the finished product.The workmen were professional and efficient, there was no mess to clear away and the work was finished to a high standard.
great service from start to finish. Professional design and advice. first rate building, plastering and install. The after-sales made sure we were happy with every aspect of the job. We'll definitely come back to Pennine. MrT Durham
very impressed from start to finish. Professional advice with first rate workmanship and after sales. Couldn't fault the whole process. We'll definitely be using Pennine again in the future
Congratulations Pennine. A first rate professional service . Everything from the initial survey to groundworks and construction was carried out to perfection and a special thanks must go to the fitters, brick-workers and plasterers, All must be the best in the North-East ! We'll definitely be using Pennine again in the future... as will our neighbours!
We are delighted with our conservatory. The whole job from start to finish was professional and efficient. The workmen were all friendly and helpful as well as punctual. All our queries with the office were answered and dealt with swiftly. I would recommend Pennines services highly!
In summary, the project was carried out in a professional manner by excellent staff. We are very pleased with the finished results.
Hear what our customers have to say about the Pennine experience. It really isn't just our windows that are transparent and we want you to know that not just from us but directly from our customers.
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