"The engineer, who carried out our work, was professional and pleasant - a credit to Pennine"
"Very good job well done!"
"Very happy with the work. They left everything tidy - and we love the windows!".
"We recently had a conservatory installed and were pleased with how things went. The explanations of what would happen became a reality in a most pleasing manner."
"The 2 guys, who fitted my new front door, were punctual, friendly and extremely efficient. They did an excellent job and left no mess at all."
"The aftercare engineer was excellent. He completely went over and above what needed to be done. Thank you!"
"The aftercare engineer (Phil Small) was very pleasant and easy to talk to and we had no qualms about inviting him into our home."
"Aftercare engineeer was very helpful and friendly."
"From the initial planning stage to completion the team worked in a professional manner. We were kept informed through every stage of the process and the conservatory roof replacement was completed on time The teams kept the work site in a tidy state and were very polite. Would recommend Pennines."
"All of our previous experiences with Pennine have been positive and it's comforting to know that they provide such an exemplary service."
"The two employees, who put in our two windows, worked tirelessly. They did not stop to eat and drink during their working day."
"Happy with service provided from initial enquiry to completion of work, and with quality of the product. "It was expensive but worth the price for peace of mind, and the 20 year guarantee is a welcome bonus."
"Phil the engineer could not have done more"
"Philip was attentive and very diplomatic with our neighbours, who were effected by the leak."
"I cannot praise the two fitters enough. Steven and Derek were professional, courteous and friendly. They went over and above what I was expecting."
"First class. A job well done."
"Thank you for your aftercare. It is re-assuring to know that a repair will be done as soon as possible."
"Very pleased with the aftercare service."
"Pennine, thank you. You sent a perfect gentleman. He explained the problem and rectified the cause."
"First class care from Pennine aftercare. I couldn't have asked for better."
"I cannot fault the Pennine product or the extremely excellent aftercare. I have recommended them to all my friends."
"The engineer was polite, focussed and resolved the door problems very quickly. He showed respect and his visit was a pleasant interlude."
"Great job from start to finish - well done and thank you all!"
"Very satisfied with the response I got from the company. The engineer was excellent. He was very helpful, pleasant and knowledgeable and quickly identified how to solve the problem."
"Pennine gave us excellent service and we thank you and your team for making this a stress-free and friendly experience."
"The process of organising a visit was really easy and Phil as an excellent representative of the company. He had a great attitude and was very helopful."
"We found all of the people doing this work pleasant to have in our home and the work was carried out in a very professional manner with a cheerful and hard-working approach."
"Allison was very good at her job. She kept us up to date at all times."
"The finished job exceeded my expectations and the windows looked great."
"I am really very happy with the investment made in the conservatory. All of the staff were excellent."
"Completely satisfied. Your employee/engineer was bright, engaging, expert and quick."
"The aftercare engineer was fantastic. I would certainly recommend Pennine based on that young man and also the lovely job, which they did on our orangery."
"Liz Laider was very good and very attentive on the 'phone."
"We only use Pennine as they are first class!"
"All the staff were professional, considerate and remained focussed throughout the project with excellent results."
"Very happy customer. The process could not have gone better."
"Each time we have used Pennine, they have been exceptional in the courteous way, in which they have treated their customers. "The products are top notch and we feel that they make sure they are doing the best for their customers."
"Myself and my wife are pleased we chose Pennine. I will always recommend Pennine as the first chioce - it's first class!"
"Happy with the product"
"I would like to add my appreciation of Phil, who is a credit to Pennine, and who was completely sympathetic to our problems."
"The engineer, who came out, was a top lad"
"Extremely impressed with every aspect of the job and confirmed I made the right choice with Pennine."
"Many thanks to everyone, who worked on our project. The final conservatory was everything we imagined and more."
"We are delighted with our contemporary orangery and would not hesitate in using Pennine again. Thank you for a wonderful job."
"Excellent service. As a retired headteacher, you get a 10 out of 10 and a gold star. First class"
"Pennine was spot on. I was very pleased."
"The guy, who attended, was very good. The job was completed to my satisfaction by a suitably qualified technician, who performed a professional service with respect and efficiency."
"Very compassionate, efficient and prompt service."
"Very satisfied with the engineer, who fixed our window - very good."
"I was assured that with aftercare, the intiial two years Pennine would still be there for future repairs and emergencies. "Being a bit older, I value this assurance and would contact Penine aftercare even if I had to pay for the repair. A job well done!"
"We were pleased with the quick response to our call-out as the door was a safety issue."
"A very good, professional job"
"I like to use Pennine because everything is quick and easy. The initial sales people are easy to work with and not pushy."
"The engineer was spot-on - helpful and friendly as always."
"From first contacting Penine to request some-one to fix something on to our conservatory roof to a member of the team visiting and commencing the job, work was prompt and excellent. "Pennine always carry out brilliant work. From the first point of contact to work being carried out service is second to none. "It leaves me to say thank you for the excellent service and I would not hesitate to recommend you to other people."
"The best aftercare regime I have experienced in 40 years of home ownership."
"Your engineer was extremely efficient, professional and helpful. A very good ambassador for your company."
"Staff at Pennine are always friendly and considerate. Work is done quickly and efficiently and I have never had any cause for complaining about the service provided."
"I received a call from the office the day before the engineer attended to confirm date and time for the next day. "The engineer arrived on time and was very pleasant and dealt with the water problem. Thanks to all concerned for a speedy resolution."
"Excellent quality and an exceptional fitting team. If the price and quality is the same, they will be replacing my bay window."
"Phil Small is very professional and thorough."
"The engineers were nice lads and did a great job. They were talkative and helpful"
"Your engineer explained other Pennine products and services. Together with front and rear doors, we also have a hybrid conservatory all fitted and installed by Pennine. I informed your engineer that should we need any further home irmpovement s I would contact Pennine only."
"My husband and myself were really pleased with our installation of windows and doors. Installation team were very friendly. Thanks again!"
"This was a small job but over the years, I have always been satisfied with Pennine's work ie windows, doors, orangery and patio door."
"Anthony and Lewis were very professional and polite. We were entirely satisfied with their work"
"Loved the choice and help. The installation team were really good and explained everything to me. The quality of the work they completed was excellent. I would not hesitate to use them again."
"The engineer, who came out to repair my conservatory roof, was great and explained everything he was doing. He was very polite and careful. Very good experience from Pennine aftercare."
"Engineer Phil was very caring and knowledgeable about his product. If I need any further assistance in the future, I would not hesitate to ask for Phil. This does not disregard any other member of staff as they all have been a credit to your business."
"We are very pleased with our door. Thank you to all involved."
"All of the team, with whom we dealt, from the guy who did the estimate to Darren and Wayne, who did the installation, were great. This was a lot of money to invest but the product looks great. We feel secure and certainly noticed the difference in the recent snow storm."
"I found the aftercare very good"
"The engineer (Lewis) explained everything that he was doing to repair the windows to my son and answered all of our questions satisfactorily. A very pleasant young man."
"Exceptional service from the aftercare team. Thank you!"
"I can't thank Liz and her team enough."
"We phoned about the problem, were given an appointment and fitter came out and fixed the problem when he said he would. Job done."
"Great, efficient, aftercare service. Nice, polite, efficient engineer."
"I was very happy with aftercare. I rang in the morning and the lady on the phone was very pleasant and helpful. "The engineer came out within three hours, sorted the problem out and explained everything. He even put on little blue shoe covers before he entered my home.
"We were very impressed all round! From the unpressured approach of the sales' team, the detailed breakdown given in the quote, the friendly and informative project management team, the friendly and professional installation team and the quality work and design of the product. Super! Thank you!"
"The aftercare team and engineer acted in a professional and courteous manner at all times. Thank you!"
"I cannot fault any part of the installation from start to finish. Thank you for a fantastic job."
"I think Phil, the engineer, is a credit to your company. His work is first class and his customer service is excellent."
"The engineer was fantastic"
"As per previous installations, we are extremely happy with the product and all aspects of the Pennine experience.Thank you!"
"Although there were slight problems along the way, Pennine did not rest until things were rectified to an impressive standard. I am a very happy customer."
"I am very pleased with Pennine."
"I had the aftercare man after my first year service visit. When I said what was of concern, he said some-one would come back. They did - a week later - which I thought was excellent."
"We are very happy with the work carried out by the engineer. He did the job quickly and cleaned up afterwards to a high standard. Thank you very much."
"I am a very satisfied customer."
"This was a signficant investment but the process was painless and we were made to feel a valued customer from start to finish despite the fact our build is small in comparison to most. "Nothing was too much trouble and Nicola Armstrong was always at hand when assistance was required. She is a credit to the organisation."
"Phil was completely considerate and careful when carrying out window pane replacement."
"I am pleased with the work and happy with the care and information given to me about when and how I was going to be informed."
"Great service again. Thank you!"
"The workmen were excellent and friendly. They quickly got on with the job. I was surprised how fast they worked as they chatted with us. "We were very pleased with the work. Everything to do with operating the door was carefully explained to us. Thank you Pennine for a job well done!"
"Completed quickly and promptly. The contractors were no bother."
"Our repair fitter was friendly and helpful. He fully explained the nature of the fault and what he was going to rectify it. He left the area tidy and clean. We were very pleased."
"The aftercare engineer was very good. He was polite,on time and explained what needed to be done fully after examining the issues. "I would have no hesitation in requesting his services again - or the next time"
"Anthony - the engineer - was helpful, knowledgeable, pleasant and efficient."
"Painless, perfect, professional service. I cannot fault the sub-contractors - Tony and his men - and the Pennine fitters. They were polite and re-assuring. A five star-plus service."
"The engineer had resolved the issue within three hours of my initial call. I would deem this a first class service, efficient and professional"
"Your engineer was - and is - a credit to your corporate identity. He was pleasant, courteous and from the outset exceeded our expectations. "Your office staff kept us informed of all stages and were pleasant, courteous and respectful. We could not have wished for better service."
"I am very pleased with the end result. It has cut my heating by 80 per cent."
"Pennine has a great team. I hope the New Year brings all you hope for! Happy new year to you all!"
"I have to say that the sales person, who came out, was the best sales person, who I have ever had in my property - and I have had a lot. He should be complemented to the highest standard and Pennine should be very proud of his work. I hope you pass this on to him as he deserves to be recognised."
"We would just like to say the installation team did a fantastic job as the snow on the ground made the job that little bit harder. Well done!"
"Very professional and prompt response to rectify the problem"
"Thank you for the help and understanding. Keep up the good work!"
"Just excellent all the time. Up to my expectations"
"Everything went to plan. The maintenance person who came was friendly and explained everything in detail"
"All staff were professional and pleasant throughout. All queries were dealt with efficiently. My new door is just what I wanted. Thank you!"
"We have always been very happy with the work done by Pennine teams. We now have had everything done by Pennine - doors and windows - and so we do not need to contact you again. Thank you for your work, ethics and friendliness "
"The aftercare engineer was friendly and pleasant. He talked us through it, did the job, chatted and took time with the job. He asked about anything else and checked all the other sealants thoroughly. "He had been before and knew how to get here. As it is an awkward address to find, I didn't have to go out and look for him."
"More than happy with my Pennine installation"
"We are extremely pleased with the products and very happy with the end result. We also would like to say a special thank you to the installation team"
"When the sun shone on the patio glass, it showed up marks on the inside of the double glazing. "When I informed Pennine, they immediately agreed to change the glass. It was replaced within 10 days and I am now extremely happy with the units."
"Thank you for your professional care and consideration."
"Your engineers arrived early, which was great. They identified the issue as just silicon on glass and they removed it. Job was done in 15 minutes. Very nice and friendly men - a credit to your company."
"Great service from start to finish. Very pleased I used Pennine. I would highly recommend Pennine to friends and family"
The engineer was very helpful and pleasant to deal with.
I can only say that I am delighted with the finished conservatory and my friends have had admired it.
We love our new door and other people have commented on how nice it looks.
We are over the moon with our windows and doors.
We knew the windows would be top quality and we were very pleased with the brickwork and canopy, which exceeded our expectations of the overall project. All our neighbours have noticed and made complimentary comments on the completed job and high standard of workmanship.
The installation team were second to none, friendly, respectful. Best decision I've made using Pennine.
Very happy with both product and service we received.
We are very happy with this new installation and would not hesitate to use Pennine again if the need arises - thank you.
Love our new conservatory. Michalea, our Project Manager, was very helpful and professional throughout.
The two lads who did the installation were a credit to your firm (Wayne & Darren), They were thorough, tidy and efficient with good attention to detail.
From start to finish everything was perfect. Just as we expected workmen were very pleasant. Thank you so much.
The door we purchased was at the top of our budget, but is a strong, secure product. With a 20 year guarantee it will most likely outlast us! The installations was very good and quite a quick job, Steve and Derek were efficient, pleasant and able to answer any queries we had. A good job, well done.
The planning and adherence to plan was second to none. The trades teams were punctual, pleasant, clean and worked hard to meet deadline whatever the weather. The finish is impressive.
10 out of 10 for Jason and colleague. They were friendly and never stopped working. Great ambassadors for your brand. Really love the new conservatory blue glass in roof and spotlight is beautiful.
I found the whole process from initial contact to installation very straight forward and the people involved both helpful and friendly to deal with. I am happy with the product and would be quite willing to use Pennine again in the future. Thank you for everything.
The aftercare has always been of the utmost high standard, engineers always pleasant and very professional. Many thanks!
Wish to thank you for a lovely conservatory and the excellent service we have received from your company from start to finish. It was a pleasure to deal with a company that listened to us and what we wanted, took pride in their product and its installation, employs a highly professional work team, but most of all - puts the customer as the priority. Thank you!
The installation team is fantastic especially Andy and his team. They are professional, friendly, handle everything with care. They arrived at my house at the same time everyday and when they finished my place was spotless and clean. Thank you! Service, time and quality are the best!
The lads who fitted our windows did a great job, good crack! Great Morning - we all had fun!
We were impressed by the efficiency, politeness and good humour of the whole team. In particular we were impressed with the installation team we had. We were expecting an upheaval in the home as well as all the rooms in the bungalow but Mr Ian Trainer and his assistant carried out the work efficiently with minimal upset to our day to day living. When the work was finished the house was clean as though nothing had been done. Well done. Thank you Pennine. Perfection personified.
By choosing Pennine I knew I was assured the highest standard of service right through survey to installation to after-sales care.
Every single member of the Pennine team we met were fantastic! They were polite and respectful and very hard working. Absolute credit to Pennine. Thank you!
We were very happy with all of your staff we were in contact with. We certainly picked the right firm to deal with. Your salesman was a cut above the competition.
We were very happy with all of your staff we were in contact with. We certainly picked the right firm to deal with. Your sales man was a cut above the competition.
We'd never employ any other company. Our work in 2007 and now have been excellent. Pennine forever!
Thank you for doing such a superb job of my conservatory. I am entirely satisfied with the completed conservatory.
The new Pennine conservatory we had fitted has given us a new lovely room for our home. It will be in constant use.
All our questions were answered honestly and we were very pleased with everyone involved.
I have worked in a double glazing factory in the past for over two years, so I can say I know about windows and doors. I am very pleased with your products which are all of a very high quality. Also, the two lads that installed them were fantastic.
We have purchased windows over many years for our previous home. The Pennine performance of sales, survey and fitting staff far exceeds any other company. Well done.
Really glad I chose Pennine. After getting new windows & doors fitted it has made a huge difference to my home. Can't fault the installation team. Overall, very happy.
The fitting team were fantastic. I've got a little boy and he just wanted to watch and help the 2 guys…they were fantastic with him and so friendly! Couldn't fault them both!
I couldn't fault the service provided from the first phone call onwards. The windows look fab. The service provided was excellent. Thank you Pennine.
We are very happy with our french doors
We had an amazing experience - we were kept up to date at all times. They were ready to fit my windows and doors early compared to the original time scale. The fitting team were truly awesome - they both worked like Trojans and were quick to think of solutions to solve issues. They were friendly and arrived when they said they would. We would definitely recommend Pennine to family and friends. Thank you for doing a great job.
We are very happy with our doors and side panel. Simply thank you to all concerned. Love the "no hassle" feel from everyone, and windows are great.
We've had no issues at all since we had our windows installed. Fantastic work. We love them
I was very satisfied with the workman. They were excellent and very tidy
Excellent service beginning to end. Sales office were very pleasant with a good selection of sample products and brochures. The office kept in touch when appropriate and always returned a call. The installation team were superb, explaining the procedure and advising as to what they were doing and why. They cleaned up after the job had finished and to an excellent standard with their own kit, so did not even interrupt me to supply a vacuum cleaner or anything else. Would highly recommend Pennine. We'll be looking to install a porch during 2017 and will definitely contact Pennine to quote for the whole service.
Excellent service as always. It is the 3rd house I have used Pennine for and it is worth every penny.
Excellent work has been done. I would recommend Pennine
Having been in this bungalow for over twenty years and renewed our windows four times and having the misfortune to think that more expensive suppliers were too expensive for us. It now proves the point that we should have had the better installation type of windows fitted in the first place. We also found we received much better customer service and guarantees. Well done Pennine.
Fantastic job. Well done. Thank you.
All workmen were polite, respectful and very efficient. The overall project was seamless and very satisfactory. I love the end result.
All work people were polite and efficient. Nicola (Project Manager) kept us informed throughout, she is very nice to talk to.
Myself and my wife are more than satisfied with the service provided by Pennine. It has been a totally stress free experience from start to finish.
Very happy with finished product. Gladys was very helpful and Project Manager was pleasant.
Salesman (Trevor) was brilliant!
My wife and I are very happy with the work carried out. A first rate job carried out by first rate craftsmen - friendly and accommodating. 5-star rating.
The installation team were very pleasant, they took great care to ensure everything was fitted perfectly. They ensured that any "mess" was cleared away and that everything was tidy upon leaving.
Friendly and efficient service but not pushy. Excellent service and product. Our thanks go to all your team.
We are most satisfied with our new conservatory, every aspect of the original planning, quote and final installation was done very professionally.
I was very pleased with the two fitters who installed the windows for us and they are a credit to themselves and Pennine. Good workers and proper gentlemen. Thank you.
We are extremely pleased with our purchase. Thanks to all your teams. E.g. installation team, plasterers and electricians who were all extremely professional and friendly. Thanks also to the surveyor who made some valuable suggestions.
All the staff I came into contact with were without exception, friendly and helpful.
All the staff I dealt with were courteous and friendly
“We are very pleased with the end result.” 7th of July 2016
“I was slightly worried about the upheaval of the work but it was made almost stress free and the fitters were extremely easy to work with.” 9th of June 2016.
“This installation team worked hard and were very pleasant. I wouldn’t hesitate to have Pennine products in future.” 28th of July 2016
"Fitting team were friendly, respectful and considerate. Plasterer did a superb job."
Excellent service, it's very rare these days to find a workforce as dedicated and professional as the teams that completed our work. First class job overall.
We are entirely satisfied with the whole experience. Everyone was helpful and friendly. In particular, the surveyor carried out his work willingly and without complaint even though the weather was very poor.
Employees always very pleasant, courteous and professional.
I feel the whole process from start to finish was exceptional, every member of your team was a pleasure to deal with and very professional at all times.
Fantastic tidy workmen! Fantastic product – very happy!
The installation team were polite, hardworking, thoughtful and good workers. We cannot praise them enough. The windows and doors look lovely and we have noticed the bungalow is much warmer.
We were very impressed with the installation team who worked non-stop throughout despite the weather conditions.
All the workmen were fantastic, always turned up on time.
Excellent value for money. Installers cleared site. One small problem (mark on door) to be fixed. Excellent Overall
Pennine have always met my requirements with utmost care and attention.
I was very impressed with the installation team, they were very organised. They completed the installation of three windows in four hours which is very good. Thank you.
The whole project was a smooth operation, as with any aspect of work snags do appear – these were dealt with fast and without hesitation. Thank you to the whole team for a stress-free project.
From start to finish we were totally happy with the service.
The workmanship of the fitter, plasterer and scaffolder was top class, the roof tiler did a good job - very professional. Will fully recommend.
The team worked hard and did an excellent job.
We have returned to Pennine because the service we receive from our initial enquiry right through to after fitting service is exceptional. I would recommend Pennine for the quality of their products and service.
The whole process was excellent.
Very grateful to the sales reps for their advice, our project manager kept us informed and handled any queries throughout the process and all tradesmen turned up as arranged and completed an excellent build. Delighted with the end result.
Thank you for a very good job, I would always recommend Pennine to friends. Our house will be much safer with our new front door.
I absolutely love my new front door. The two lads that fitted it were excellent, as were all the Pennine staff I had dealings with. I have Pennine windows (fitted over 20+ years ago) which still look great and I’m sure my new door will also stand the test of time. Thank you to all, from a very contented customer
We were very pleased with the service provided by Pennine and with the end product. Many Thanks.
Hear what our customers have to say about the Pennine experience. It really isn't just our windows that are transparent and we want you to know that not just from us but directly from our customers.
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