"We find Pennine very helpful when you have a problem and they met our requirements for the job required."
"Excellent Products - good prices When we were looking for replacement windows and doors, Pennine were recommended to us. "From the first consultation about the products we required, to the service on installation, nothing was too much trouble. "Any little problems we have had, have been dealt with professionally and quickly to our satisfaction. We would have no hesitation in recommending or using Pennine in the future."
"Salesman very pleasant. Two doors were fitted in a day and did a thorough job. No mess afterwards too. "Love my new front and back door ,they both look so classy and expensive . The best quality around ."
"Very satisifed. Excellent quality and workmanship. Reasonable price."
"The gentleman, who fitted the 2 upstairs windows, was professional and courteous. "I was most impressed with the fact there was no damage at all to the internal walls during the window replacements so there was no need to re-decorate or even touch up."
"Salesman very pleasant. Two doors were fitted in a day and the workmen did a thorough job. No mess afterwards too. "Love my new front and back door, they both look so classy and expensive . The best quality around ."
"Great experience from start to finish. The door is secure and looks lovely. We are still having more work done by Pennine and the staff have kept us up to date with the progress of this work and all have been very friendly and very helpful."
"We have now used Pennine for a number of home improvements - extension, replacement doors and windows throughout, also a new garage door. "We have never experienced any problems with Pennine, they have always arrived when expected and the work has been carried out professionally. "The workmen have always been friendly, clean and efficient. I would have no problems in recommending them."
"Excellent service. Prompt, friendly,accurate, caring. Couldn't ask for better service. I would highly recommend to anyone."
"Very reputable company giving a first class service with top quality products. I would always use pennine and would recommend them to my family and friends."
"I gave Pennine 5 stars because everyone involved in the building work was friendly,courteous and the standard of work was excellent. "
"I've had five windows replaced and am very happy with the experience. Efficient service, I was kept up to speed with what was happening, excellent work on the day, and very pleased with the outcome. Not the cheapest, but definitely value for money - high quality product and work."
"The whole experience from start to finish was stress free. The salesman was not pushy and answered all our questions. The surveyor was efficient and thorough - making sure we new what we were getting and how the windows and doors would be fitted. His thoroughness meant that installation was easy. "We opted for any time fitting which meant we had a final fit date but were able to have them 2 weeks earlier due to other orders not being able to be fitted. "The fitting team were pleasant, quick and efficient, taking a day and a half to 2 doors, a French window, patio doors, 5 windows and a bay window. As one old fitting was removed the new one was fitted. Overall a fantastic service."
"Another great job done by Pennine; The men who constructed the orangery worked quickly and with the minimum of mess. The project manager kept us informed and the office staff were attentive - great company and we hope to use them again."
"Absolutely fantastic service from start to finish. I could not fault the team or the company! Will be using them again for my conservatory next year."
"Friendly staff and builders. If any issues were raised, they were resolved quickly."
"Great aftercare - can't say more than that!"
"Pleasant workmen. Excellent workmanship. Thank you!"
"From the purchase process to the completion of the product, we are, once again, very pleased with the professional and smooth way, the installation was planned out."
"I am very pleased with my windows and doors. They are first class."
"The windows are a huge improvement on the old windows in looks, function and heat conservation. "Customer service has been good throughout. All personnel involved from the beginning of the process to the fitting have been very good."
"Very impressed with Pennine aftercare. Thank you for being so helpful. The missing end piece bothered me each time we came home and entered the front door. Now it has been resolved. Thank you Pennine for caring!"
"Good service. Thanks!"
"In view of the Aftercare Service we have received from Pennine, we have recommended your company to friends, who enquired as to who built the conservatory. "Some thought it was costly but as we said: "You get what you pay for" and with the after sales service, it's worth the peace of mind."
"I have had all my windows, doors and patio doors replaced by Pennine. The service has been amazing - they have come when they said they would and finished in the timescale promised. "They are not the cheapest company on the market but I am very pleased with their products and the after care has been excellent. I would definitely recommend them."
"The engineer, who did our work, was very friendly and did an excellent job."
"Our aftercare engineer explained everything to us before he started the job. He was courteous, polite and a pleasure to have in our home."
"I would like to add how the installation team of Mark Payne and Nathan were extremely professional - always pleasant and working to a high standard. "If I did have a future project, I would be keen for them to complete the installation."
"Fast, reliable service staff. Really friendly. All the work was spot on. Any problem is always rectified as soon as possible."
"Workman were brilliant, very polite and excellent quality workmanship."
"The ultimate fitting of the window was quick and efficient and was exactly what I wanted."
"Good clean lads, who respect your home."
"Brilliant service from making the appointment for the sales person to call, being kept informed of progress by the project manager to the installation team. "A special mention to the installers for their quality and speed. We went for the new style flush fitting windows and they look fantastic."
"The Aftercare issues were carried out to the highest possible standards in all respects."
"We had total satisfaction in the fitting of our windows and patio doors. Everything was done profesionallly and in the time initially specified. "The workers were polite, courteous and informative if/when we had any questions. "The procedure from the salesman through to the follow-up care has been a pleasure. The after-effect is briliant."
"The Aftercare Assistant was very professional and very prompt in responding to my request for help via the website."
"Once again, 100 per cent satisfaction"
"I've had my Pennine windows for the past 2 years - and I'm still ecstatic about how they look in my home!"
"Pennine was recommended to me by friends when I was looking for someone to build an orangery for me. "I can’t believe the difference it has made to my house. Really delighted! "Professional service from beginning to end - so much so that I contacted Pennine again when it was time to replace my windows. Once more everything went smoothly and the windows look great."
"The work was carried out quickly and efficiently. The guy, who came to repair the guttering, was knowledgeable and friendly."
"Excellent service from start to finish. The team, who installed the doors, were professional from start to finish
"The engineer I had was excellent."
"My windows look so classy and make my small house look as good if not better than my neighbours. The guys were professional and careful not to cause any unneeded disruption. Thanks."
"I'm really pleased with my new windows. They look great and make the house so snug. Everything was completed in a day, which was excellent."
"Very good aftercare"
"I recently had a bay window fitted by Pennine. The quality of the material was first class. "The workmanship of the installers was excellent, the work was done quickly and efficiently. I would recommend Pennine to all my friends."
"We were both extremely pleased and satisfied with everything. All members of staff were very helpful and friendly. We would definitely recommend Pennine to our friends and family."
"The engineer who called was very good. He did a good job."
"We are absolutely delighted with our new doors. The service - and process - from beginning to end was great. "I would have no problem using Penning again in future and will conintue to recommend it to my family and friends."
"From the time we walked into the branch until the moment the fitters left our house, we were delighted with the whole project and the new windows really add something to the house. "Since the installation, we have suffered rain, gales and frost. The windows passed these tests with flying colours."
"I enjoyed having your installation team in my home. They were two nice people and they did an excellent job."
"Totally satisfied with the finished product"
"The quality of the door and the quality of the workmanship was definitely five stars. "From having a visit from the salesman, who showed all the choices of doors to the survey and then to the installation, was beyond my expectations. "The two men, who fitted the door, was really friendly and helpful - five star just for them alone . Would recommend Pennine really worth the price a beautiful composite door. VERY PLEASED."
"If you need a quality home improvement, hassle free and completed on time without hassle, then it will be fine with Pennine."
"Your engineer, who called at my home, was excellent - so friendly."
"Our home is a Pennine "cosy home" thanks to the standard of materials used and the aftercare if any problems arise. Thank you. A credit to good British workmanship."
"Very good aftercare."
"Since having our conservatory constructed, we've had absolutely no problem with it apart from breaking one of the window keys inside the lock which you promptly rectified. "On summing up from the initial planning and purchase of the unit, the construction of same and your after sales service in our view is exemplary and to be fully recommended. Thanks."
"Both engineers who attended the property were very professional and knowledgeable. They did a good job"
"As usual, the engineer was great. Job done, no bother."
"I would like to mention Project Manager Nicola and give a big "Thank you" to her. She was brilliant. Athough busy, it was always lovely talking to her. I miss our chats. "Also Graham for getting the drain finished so quickly. He was also great."
"Service received could not have been any better or quicker. Anthony is very efficient. Thank you!"
"The installers (Mark and Nathan) were very helpful, polite and we felt comfortable around them."
"I consider Pennine the VERY BEST in this field. Absolutely fabulous! The workmen were reallly helpful.Thank you one and all!"
"The garden room, as we call it, is used a lot. Good to watch the birds."
"Excellent service again from company. 3rd time we have used them (this time for composite entrance doors) and each time work done to a high standard from beginning to end."
"We moved into our house with Pennine windows and doors already installed. We were able to easily transfer the aftercare guarantee over from the previous owner. "We have had some minor problems with the windows and doors and the aftercare team have been able to come and fix these for us without any problems. Good product and good service. Thank you Pennine."
"We can't fault the service we received from firstly contacting Pennine to the gentleman calling to complete the work. Excellent customer service that can be relied upon."
"Excellent all-round service. Excellent customer service.
"Very professional service with first class workmanship. Would definitely use Pennine again and would recommend them to a friend."
"No fuss, very professional job!"
"Very pleased with the work and with the conduct of the workers."
"I think I have recorded the SPEED with which an Appointment was made; and the speed with which the repair was done. "
"Good product arrived on time and finished to a high standard would recommend"
"We had a conservatory fitted by Pennine in 2014 and we've been very pleased with it. In fact we live in the conservatory now and the rest of the house is largely redundant! "We had a small leak in the roof recently but Pennine arranged to come and fix it with minimal fuss."
"It took a while to get started but once in gear, they were great. They did the job fast and well. Would recommend them if you are prepared to wait. I suppose all good things are worth waiting for."
"Happy with the work done."
"Really good service. Five stars."
"All work carried out efficiently"
"Excellent workmanship and brilliant products"
"Very good product. Salesman did very well explaining the roof I purchased from Pennine. The gentleman, who came to survey the job and also the fitters who fitted the roof and all the people who came from first to last, were very good and explained every question asked - so very well done."
"The Aftercare Enigneer was Phil and he treated our home with the utmost respect. He even wore plastic shoe coverings. "Phil had our problem sorted out in 10 minutes. He was very pleasant and he explained what was wrong to us. No stress. Many thanks!"
"Completely satisfied with the service."
"Very pleased with product and after care services."
"Very pleased with the door - a definite improvement to our house."
"More than happy with the work carried out following annual inspection. The team member was courteous, polite and professional. Thank you."
"Composite Door supplied and fitted. Top quality product and brilliant aftersales service."
"All of the workmen were first class from start to finish, very polite and tidy. I had no stress at all. "The builders came on time and stayed until they finished their part of the work, no hassle. "I have no hesitation in recommending Pennine to anyone. It's a great team. I am so thrilled with my conservatory."
"We are pleased with our new front door. It is excellent quality and very substantial. All of the fittings are good quality. Many thanks."
"We are very happpy with the finished product and all of the teams, who achieved it. We would definitely always choose Pennine for home improvements - as we did in our previous home."
"Very happy with the service."
"Engineers really care about their work and the impression, which they give to the customer."
"The two men, who dismantled the old roof and installed the new one, worked tirelessly from 9.15am to 8.30pm. "They were very courteous at all times and left no mess after the job - despite everything having to be carried through the hall and lounge to the new patio. First class!"
"All the people who came to give us a quote, do measurements etc were very friendly, knowledgeable and never "pushy". I think some product samples and photos would have been helpful at the beginning of the project to help us decide. "The fitters, as always, were friendly, clean and efficient. there was a minimum of disruption and they were happy to work around us. "The inevitable niggles were sorted quickly, and we feel happy knowing that the after sales service is good if we have any issues in the future. "The quality of the product is excellent and our house feels warmer already!"
"Great process from start to finish. Excellent quality - just what I expected."
"We will be using Pennine for the next phase of our update. Thanks"
"The fitters were excellent."
"It is a pleasure to be a Pennine customer. I have recommended Pennine to everyone I know."
"Good friendly team. On time. Well worth the service. Polite and clean workers."
"We are delighted with the porch installed by Pennine. It enhances the comfort and appearance of our home. The team from Pennine were both courteous and obliging. The standard of finish is excellent."
"Excellent.work carried out as required. Pleasant, cheerful engineer.Very happy with result & entire process."
"The engineer had a very conscientious approach to his work."
"Brilliant job from start to finish. Really pleased with our orangery. it has changed the way we live. The planning, building and finish all done efficiently and to high spec. We would definitely recommend Pennine."
"Phil had a very relaxed, professional attitude while servicing the conservatory. I was confident of his workmanship and also felt at ease while he was in my property. Thank you "Fingers Phil"."
"Thank you very much for the lovely windows and sending us a great team - really good workers and so friendly."
"Polite and professional both times that we have used them. We are very happy with the doors that have been fitted. The team kept us up to date with progress and the fittings went without a hitch."
"I was very happy with the whole process from initial contact to installation."
"Even though the day we were allocated to have our new bay window fitted turned out to be the windiest day of the year, the team still turned up and did a great job. "Yes, there was probably more dust and debris after they were finished, due to the high wind, but the job was still completed within the time stated. The window looks great and we are really pleased with them."
"Phil, the aftercare engineer, always pleasant, polite and respectful towards my home."
"Happy with the final result."
"My aftercare engineer was Phil. He was simply great."
"We used Pennine for a full set of windows and new front door. High quality composite door with a choice of door furniture and double glazed windows throughout. Comes with a 20 year guarantee. Wow. "Work was excellent quality, completed when promised and staff were very knowlegeble, professional and respectful of our property. Aftercare checked everything was as it shoudl be. Delighted with results." "
"The window fitters were spot-on, which deserves a comment."
"Generally very happy with Pennine products"
"The conservatory looks excellent. All of my friends are very impressed."
" Pennine were prompt and very courteous. Can't fault the engineer who attended, also oiled lock whilst there."
"The contractor treated ourselves and our home with the utmost respect."
"Thoroughly satisfied customer. No deficiencies in your service found. Thank you."
"I am thoroughly pleased with my Pennine purchases and the whole process from start to finish. "Sales persons, workmen, structures and office staff have been so professional and friendly at every stage in the process. I thoroughly recommend Pennine at every opportunity."
"We are absolutely delighted with our orangery, so delighted that we had all of our doors and windows replaced by Pennine a year later. "Very friendly and polite staff and builders. Would definitely recommend. You can not beat Pennine's aftercare service. "
"Excellent service. Excellent quality. Looking forward getting our conservatory."
"We were very satisfied with the aftercare service. Thank you."
"The aftercare engineer, Phil Smith, was really very pleasant and polite."
"We are completely satisfied with all aspects of your service and would recommend your company to anyone. Thank you once again for the service."
"Excellent quality; tradesmen first class. Friendly and tidy - getting them to do a bay window next year."
"Pennine has always been prompt, reliable and very professional in their after sales. "I would recommend this trusted company every time."
"From talking to the Pennine representative in our local Wickes to the installation day, the service we recieved was fantastic. "The final product is finished perfectly and we are pleased we decided to install ""silent"" glass to deaden the outside traffic noises - definitely works. "I would have no trouble in either using Pennine again or recommending them to anyone." "
"We are very happy with our new French doors. They are of a high quality and we feel much more secure. "The whole process was hassle free from start to finish with professional and courteous personnel. "The fitters,especially, were very friendly and worked quickly and competently, leaving everything tidy afterwards."
"We have had many projects completed on the house over the years and I can honestly say the work done by Pennine was faultless."
"I was very happy with the service provided. I would definitely use Pennine again for any future projects."
"The engineer, who carried out our work, was professional and pleasant - a credit to Pennine"
"Very good job well done!"
"Very happy with the work. They left everything tidy - and we love the windows!".
"We recently had a conservatory installed and were pleased with how things went. The explanations of what would happen became a reality in a most pleasing manner."
"The 2 guys, who fitted my new front door, were punctual, friendly and extremely efficient. They did an excellent job and left no mess at all."
"The aftercare engineer was excellent. He completely went over and above what needed to be done. Thank you!"
"The aftercare engineer (Phil Small) was very pleasant and easy to talk to and we had no qualms about inviting him into our home."
"Aftercare engineeer was very helpful and friendly."
"From the initial planning stage to completion the team worked in a professional manner. We were kept informed through every stage of the process and the conservatory roof replacement was completed on time The teams kept the work site in a tidy state and were very polite. Would recommend Pennines."
"All of our previous experiences with Pennine have been positive and it's comforting to know that they provide such an exemplary service."
"The two employees, who put in our two windows, worked tirelessly. They did not stop to eat and drink during their working day."
"Happy with service provided from initial enquiry to completion of work, and with quality of the product. "It was expensive but worth the price for peace of mind, and the 20 year guarantee is a welcome bonus."
"Phil the engineer could not have done more"
"Philip was attentive and very diplomatic with our neighbours, who were effected by the leak."
"I cannot praise the two fitters enough. Steven and Derek were professional, courteous and friendly. They went over and above what I was expecting."
"First class. A job well done."
"Thank you for your aftercare. It is re-assuring to know that a repair will be done as soon as possible."
"Very pleased with the aftercare service."
"Pennine, thank you. You sent a perfect gentleman. He explained the problem and rectified the cause."
"First class care from Pennine aftercare. I couldn't have asked for better."
"I cannot fault the Pennine product or the extremely excellent aftercare. I have recommended them to all my friends."
"The engineer was polite, focussed and resolved the door problems very quickly. He showed respect and his visit was a pleasant interlude."
"Great job from start to finish - well done and thank you all!"
"Very satisfied with the response I got from the company. The engineer was excellent. He was very helpful, pleasant and knowledgeable and quickly identified how to solve the problem."
"Pennine gave us excellent service and we thank you and your team for making this a stress-free and friendly experience."
"The process of organising a visit was really easy and Phil as an excellent representative of the company. He had a great attitude and was very helopful."
"We found all of the people doing this work pleasant to have in our home and the work was carried out in a very professional manner with a cheerful and hard-working approach."
"Allison was very good at her job. She kept us up to date at all times."
"The finished job exceeded my expectations and the windows looked great."
"I am really very happy with the investment made in the conservatory. All of the staff were excellent."
"Completely satisfied. Your employee/engineer was bright, engaging, expert and quick."
"The aftercare engineer was fantastic. I would certainly recommend Pennine based on that young man and also the lovely job, which they did on our orangery."
"Liz Laider was very good and very attentive on the 'phone."
"We only use Pennine as they are first class!"
"All the staff were professional, considerate and remained focussed throughout the project with excellent results."
"Very happy customer. The process could not have gone better."
"Each time we have used Pennine, they have been exceptional in the courteous way, in which they have treated their customers. "The products are top notch and we feel that they make sure they are doing the best for their customers."
"Myself and my wife are pleased we chose Pennine. I will always recommend Pennine as the first chioce - it's first class!"
"Happy with the product"
"I would like to add my appreciation of Phil, who is a credit to Pennine, and who was completely sympathetic to our problems."
"The engineer, who came out, was a top lad"
"Extremely impressed with every aspect of the job and confirmed I made the right choice with Pennine."
"Many thanks to everyone, who worked on our project. The final conservatory was everything we imagined and more."
"We are delighted with our contemporary orangery and would not hesitate in using Pennine again. Thank you for a wonderful job."
"Excellent service. As a retired headteacher, you get a 10 out of 10 and a gold star. First class"
"Pennine was spot on. I was very pleased."
"The guy, who attended, was very good. The job was completed to my satisfaction by a suitably qualified technician, who performed a professional service with respect and efficiency."
"Very compassionate, efficient and prompt service."
"Very satisfied with the engineer, who fixed our window - very good."
"I was assured that with aftercare, the intiial two years Pennine would still be there for future repairs and emergencies. "Being a bit older, I value this assurance and would contact Penine aftercare even if I had to pay for the repair. A job well done!"
"We were pleased with the quick response to our call-out as the door was a safety issue."
"A very good, professional job"
"I like to use Pennine because everything is quick and easy. The initial sales people are easy to work with and not pushy."
"The engineer was spot-on - helpful and friendly as always."
"From first contacting Penine to request some-one to fix something on to our conservatory roof to a member of the team visiting and commencing the job, work was prompt and excellent. "Pennine always carry out brilliant work. From the first point of contact to work being carried out service is second to none. "It leaves me to say thank you for the excellent service and I would not hesitate to recommend you to other people."
"The best aftercare regime I have experienced in 40 years of home ownership."
"Your engineer was extremely efficient, professional and helpful. A very good ambassador for your company."
"Staff at Pennine are always friendly and considerate. Work is done quickly and efficiently and I have never had any cause for complaining about the service provided."
"I received a call from the office the day before the engineer attended to confirm date and time for the next day. "The engineer arrived on time and was very pleasant and dealt with the water problem. Thanks to all concerned for a speedy resolution."
"Excellent quality and an exceptional fitting team. If the price and quality is the same, they will be replacing my bay window."
"Phil Small is very professional and thorough."
"The engineers were nice lads and did a great job. They were talkative and helpful"
"Your engineer explained other Pennine products and services. Together with front and rear doors, we also have a hybrid conservatory all fitted and installed by Pennine. I informed your engineer that should we need any further home irmpovement s I would contact Pennine only."
"My husband and myself were really pleased with our installation of windows and doors. Installation team were very friendly. Thanks again!"
"This was a small job but over the years, I have always been satisfied with Pennine's work ie windows, doors, orangery and patio door."
"Anthony and Lewis were very professional and polite. We were entirely satisfied with their work"
"Loved the choice and help. The installation team were really good and explained everything to me. The quality of the work they completed was excellent. I would not hesitate to use them again."
"The engineer, who came out to repair my conservatory roof, was great and explained everything he was doing. He was very polite and careful. Very good experience from Pennine aftercare."
"Engineer Phil was very caring and knowledgeable about his product. If I need any further assistance in the future, I would not hesitate to ask for Phil. This does not disregard any other member of staff as they all have been a credit to your business."
"We are very pleased with our door. Thank you to all involved."
Hear what our customers have to say about the Pennine experience. It really isn't just our windows that are transparent and we want you to know that not just from us but directly from our customers.
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