Read what our customers say about us...

"We are absolutely delighted with our new doors. The service - and process - from beginning to end was great. "I would have no problem using Penning again in future and will conintue to recommend it to my family and friends."

4.7 out of 5

Windows & Doors Brandon, Durham
Mr and Mrs Hedley – 10th Dec 2018

"From the time we walked into the branch until the moment the fitters left our house, we were delighted with the whole project and the new windows really add something to the house. "Since the installation, we have suffered rain, gales and frost. The windows passed these tests with flying colours."

4.75 out of 5

Windows & Doors Blaydon, Tyne And Wear
Michael Agnew – 10th Dec 2018

"I enjoyed having your installation team in my home. They were two nice people and they did an excellent job."

4.5 out of 5

Windows & Doors Corbridge, Northumberland
Doris Wilson – 10th Dec 2018

"Totally satisfied with the finished product"

4.6 out of 5

Windows & Doors Newcastle Upon Tyne
Mr A Lowery – 3rd Dec 2018

"The quality of the door and the quality of the workmanship was definitely five stars. "From having a visit from the salesman, who showed all the choices of doors to the survey and then to the installation, was beyond my expectations. "The two men, who fitted the door, was really friendly and helpful - five star just for them alone . Would recommend Pennine really worth the price a beautiful composite door. VERY PLEASED."

4.75 out of 5

Windows & Doors Cramlington
Carole Wilkins – 3rd Dec 2018

"If you need a quality home improvement, hassle free and completed on time without hassle, then it will be fine with Pennine."

4.7 out of 5

Gateshead
Nick Smith – 3rd Dec 2018

"Your engineer, who called at my home, was excellent - so friendly."

4.55 out of 5

Conservatory / Orangery Ponteland, Northumberland
Bruce Grant – 28th Nov 2018

"Our home is a Pennine "cosy home" thanks to the standard of materials used and the aftercare if any problems arise. Thank you. A credit to good British workmanship."

4.75 out of 5

Windows & Doors Alnwick
George and Margaret Lee – 28th Nov 2018

"Very good aftercare."

4.65 out of 5

Solid Roof Replacement Whitley Bay, Tyne And Wear
Dorothy and Graham Turner – 28th Nov 2018

"Since having our conservatory constructed, we've had absolutely no problem with it apart from breaking one of the window keys inside the lock which you promptly rectified. "On summing up from the initial planning and purchase of the unit, the construction of same and your after sales service in our view is exemplary and to be fully recommended. Thanks."

4.85 out of 5

Conservatory / Orangery Newton Aycliffe
Mr and Mrs Morris – 21st Nov 2018

"Both engineers who attended the property were very professional and knowledgeable. They did a good job"

4.6 out of 5

Bedlington
Dr Nick Clague – 21st Nov 2018

"As usual, the engineer was great. Job done, no bother."

4.7 out of 5

Conservatory / Orangery Gateshead
Mr and Mrs Garrett – 14th Nov 2018

"I would like to mention Project Manager Nicola and give a big "Thank you" to her. She was brilliant. Athough busy, it was always lovely talking to her. I miss our chats. "Also Graham for getting the drain finished so quickly. He was also great."

4.55 out of 5

Conservatory / Orangery Chester Le Street
Mrs Chapman – 12th Nov 2018

"Service received could not have been any better or quicker. Anthony is very efficient. Thank you!"

4.7 out of 5

Windows & Doors Bowburn, Co Durham
Mr & Mrs Bell – 12th Nov 2018

"The installers (Mark and Nathan) were very helpful, polite and we felt comfortable around them."

4.6 out of 5

Windows & Doors Whickham, Tyne And Wear
Mr and Mrs Southwick – 7th Nov 2018

"I consider Pennine the VERY BEST in this field. Absolutely fabulous! The workmen were reallly helpful.Thank you one and all!"

4.8 out of 5

Windows & Doors Long Houghton, Alnwick
Mr and Mrs Sproggon – 7th Nov 2018

"The garden room, as we call it, is used a lot. Good to watch the birds."

4.65 out of 5

Conservatory / Orangery Newton Aycliffe, Co Durham
Mr and Mrs Morris – 5th Nov 2018

"Excellent service again from company. 3rd time we have used them (this time for composite entrance doors) and each time work done to a high standard from beginning to end."

4.75 out of 5

Windows & Doors Marton, Cleveland
John Hinton – 31st Oct 2018

"We moved into our house with Pennine windows and doors already installed. We were able to easily transfer the aftercare guarantee over from the previous owner. "We have had some minor problems with the windows and doors and the aftercare team have been able to come and fix these for us without any problems. Good product and good service. Thank you Pennine."

4.55 out of 5

Windows & Doors Tranwell Woods, Morpeth
Andrew Gilbert – 31st Oct 2018

"We can't fault the service we received from firstly contacting Pennine to the gentleman calling to complete the work. Excellent customer service that can be relied upon."

4.75 out of 5

Windows & Doors Newcastle Upon Tyne
Jill Humphreys – 31st Oct 2018

"Excellent all-round service. Excellent customer service.

4.75 out of 5

Conservatory / Orangery Gateshead
James and Jill Humphreys – 24th Oct 2018

"Very professional service with first class workmanship. Would definitely use Pennine again and would recommend them to a friend."

4.75 out of 5

Windows & Doors Durham
Carole Humble – 24th Oct 2018

"No fuss, very professional job!"

4.7 out of 5

Windows & Doors Gosforth, Newcastle Upon Tyne
Mr and Dr Watson-Broughton – 25th Oct 2018

"Very pleased with the work and with the conduct of the workers."

4.8 out of 5

Conservatory / Orangery Wideopen, Newcastle Upon Tyne
Marion Holmes – 23rd Oct 2018

"I think I have recorded the SPEED with which an Appointment was made; and the speed with which the repair was done. "

4.7 out of 5

Conservatory / Orangery Ponteland
Bruce Grant – 23rd Oct 2018

"Good product arrived on time and finished to a high standard would recommend"

4.8 out of 5

Solid Roof Replacement Kirklevington, Cleveland
Mr and Mrs Wilkinson – 23rd Oct 2018

"We had a conservatory fitted by Pennine in 2014 and we've been very pleased with it. In fact we live in the conservatory now and the rest of the house is largely redundant! "We had a small leak in the roof recently but Pennine arranged to come and fix it with minimal fuss."

4.55 out of 5

Conservatory / Orangery Whitley Bay
Allan Jowsey – 24th Oct 2018

"It took a while to get started but once in gear, they were great. They did the job fast and well. Would recommend them if you are prepared to wait. I suppose all good things are worth waiting for."

4.6 out of 5

Windows & Doors South Shields
Mr & Mrs Wilkinson – 21st Oct 2018

"Happy with the work done."

4.65 out of 5

Broom Park, Durham
Paul Diston – 21st Oct 2018

"Really good service. Five stars."

4.8 out of 5

Windows & Doors Eastfield Dale, Cramlington, Northumberland
Kathleen Hetherington – 17th Oct 2018

"All work carried out efficiently"

4.75 out of 5

Windows & Doors Hexham
Margaret Massey – 17th Oct 2018

"Excellent workmanship and brilliant products"

4.85 out of 5

Windows & Doors Newcastle Upon Tyne
Colin Gambles – 9th Oct 2018

"Very good product. Salesman did very well explaining the roof I purchased from Pennine. The gentleman, who came to survey the job and also the fitters who fitted the roof and all the people who came from first to last, were very good and explained every question asked - so very well done."

4.8 out of 5

Solid Roof Replacement Durham
Peter Tate – 2nd Oct 2018

"The Aftercare Enigneer was Phil and he treated our home with the utmost respect. He even wore plastic shoe coverings. "Phil had our problem sorted out in 10 minutes. He was very pleasant and he explained what was wrong to us. No stress. Many thanks!"

4.65 out of 5

Windows & Doors Cramlington
Mr and Mrs Saleh – 30th Sep 2018

"Completely satisfied with the service."

4.75 out of 5

Windows & Doors Sunderland
Alan Watson – 25th Sep 2018

"Very pleased with product and after care services."

4.55 out of 5

Windows & Doors South Shields
Cathy Manning – 24th Sep 2018

"Very pleased with the door - a definite improvement to our house."

4.5 out of 5

Windows & Doors Gosforth, Newcastle Upon Tyne
Tony Purdie – 18th Sep 2018

"More than happy with the work carried out following annual inspection. The team member was courteous, polite and professional. Thank you."

4.7 out of 5

Windows & Doors Durham
Geoff Cutting – 18th Sep 2018

"Composite Door supplied and fitted. Top quality product and brilliant aftersales service."

4.5 out of 5

Windows & Doors Killingworth, Newcastle Upon Tyne
Mr W Donnelly – 17th Sep 2018

"All of the workmen were first class from start to finish, very polite and tidy. I had no stress at all. "The builders came on time and stayed until they finished their part of the work, no hassle. "I have no hesitation in recommending Pennine to anyone. It's a great team. I am so thrilled with my conservatory."

4.6 out of 5

Conservatory / Orangery Cramlington, Northumberland
Tony Saleh – 17th Sep 2018

"We are pleased with our new front door. It is excellent quality and very substantial. All of the fittings are good quality. Many thanks."

4.25 out of 5

Windows & Doors Belsay, Northumberland
Mr and Mrs Stott – 13th Sep 2018

"We are very happpy with the finished product and all of the teams, who achieved it. We would definitely always choose Pennine for home improvements - as we did in our previous home."

4.75 out of 5

Bowburn, Durham
Mr & Mrs Batchelor – 12th Sep 2018

"Very happy with the service."

4.65 out of 5

Windows & Doors Morpeth
Andrew Pickup – 11th Sep 2018

"Engineers really care about their work and the impression, which they give to the customer."

4.6 out of 5

Conservatory / Orangery Whickham, Tyne & Wear
Jeff Czuprynski – 12th Sep 2018

"The two men, who dismantled the old roof and installed the new one, worked tirelessly from 9.15am to 8.30pm. "They were very courteous at all times and left no mess after the job - despite everything having to be carried through the hall and lounge to the new patio. First class!"

4.6 out of 5

Windows & Doors Hexham
Mr Hughes – 10th Sep 2018

"All the people who came to give us a quote, do measurements etc were very friendly, knowledgeable and never "pushy". I think some product samples and photos would have been helpful at the beginning of the project to help us decide. "The fitters, as always, were friendly, clean and efficient. there was a minimum of disruption and they were happy to work around us. "The inevitable niggles were sorted quickly, and we feel happy knowing that the after sales service is good if we have any issues in the future. "The quality of the product is excellent and our house feels warmer already!"

4.65 out of 5

Windows & Doors Ouston, Chester-le-street
Mr & Mrs Green – 10th Sep 2018

"Great process from start to finish. Excellent quality - just what I expected."

4.85 out of 5

Conservatory / Orangery Wallsend
Mr Lowson – 6th Sep 2018

"We will be using Pennine for the next phase of our update. Thanks"

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Mr and Mrs Luke – 7th Sep 2018

"The fitters were excellent."

4.45 out of 5

Windows & Doors Newcastle Upon Tyne
Ms James & Mr Taylor – 5th Sep 2018

"It is a pleasure to be a Pennine customer. I have recommended Pennine to everyone I know."

4.85 out of 5

Windows & Doors Birtley, Tyne & Wear
Mr & Mrs Brooks – 5th Sep 2018

"Good friendly team. On time. Well worth the service. Polite and clean workers."

4.75 out of 5

Windows & Doors Prudhoe, Northumberland
Mr & Mrs Ahern – 29th Aug 2018

"We are delighted with the porch installed by Pennine. It enhances the comfort and appearance of our home. The team from Pennine were both courteous and obliging. The standard of finish is excellent."

4.75 out of 5

Porch Spital, Northumberland
Bob & Irene Pringle – 29th Aug 2018

"Excellent.work carried out as required. Pleasant, cheerful engineer.Very happy with result & entire process."

4.5 out of 5

Conservatory / Orangery Sparty Lea, Hexham
Thomas Swallow – 22nd Aug 2018

"The engineer had a very conscientious approach to his work."

4.4 out of 5

Conservatory / Orangery Wallsend
Maureen Sinclair – 22nd Aug 2018

"Brilliant job from start to finish. Really pleased with our orangery. it has changed the way we live. The planning, building and finish all done efficiently and to high spec. We would definitely recommend Pennine."

4.75 out of 5

Windows & Doors Throckley, Newcastle Upon Tyne
Jackie Robson – 14th Aug 2018

"Phil had a very relaxed, professional attitude while servicing the conservatory. I was confident of his workmanship and also felt at ease while he was in my property. Thank you "Fingers Phil"."

4.45 out of 5

Conservatory / Orangery South Shields
Pauline Edmundson – 13th Aug 2018

"Thank you very much for the lovely windows and sending us a great team - really good workers and so friendly."

4.7 out of 5

Windows & Doors Whitburn, Near Sunderland
Joan & Robert Everett – 12th Aug 2018

"Polite and professional both times that we have used them. We are very happy with the doors that have been fitted. The team kept us up to date with progress and the fittings went without a hitch."

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Sarah James – 12th Aug 2018

"I was very happy with the whole process from initial contact to installation."

4.75 out of 5

South Shields
Valerie Kelly – 8th Aug 2018

"Even though the day we were allocated to have our new bay window fitted turned out to be the windiest day of the year, the team still turned up and did a great job. "Yes, there was probably more dust and debris after they were finished, due to the high wind, but the job was still completed within the time stated. The window looks great and we are really pleased with them."

4.55 out of 5

Windows & Doors Bedlington, Northumberland
Lynne Palmer – 8th Aug 2018

"Phil, the aftercare engineer, always pleasant, polite and respectful towards my home."

4.4 out of 5

Conservatory / Orangery Cramlington, Northumberland
Diane Surtees – 6th Aug 2018

"Happy with the final result."

4.45 out of 5

Windows & Doors Morpeth
T Stephenson – 5th Aug 2018

"My aftercare engineer was Phil. He was simply great."

4.65 out of 5

Conservatory / Orangery Rothbury, Northumberland
Ken Stephenson – 1st Aug 2018

"We used Pennine for a full set of windows and new front door. High quality composite door with a choice of door furniture and double glazed windows throughout. Comes with a 20 year guarantee. Wow. "Work was excellent quality, completed when promised and staff were very knowlegeble, professional and respectful of our property. Aftercare checked everything was as it shoudl be. Delighted with results." "

4.7 out of 5

Windows & Doors Bedlington
Chris Young – 2nd Aug 2018

"The window fitters were spot-on, which deserves a comment."

4.65 out of 5

Windows & Doors Wallsend
Mr & Mrs Walton – 31st Jul 2018

"Generally very happy with Pennine products"

4.1 out of 5

Conservatory / Orangery Sunderland
Mrs E Bousfield – 1st Aug 2018

"The conservatory looks excellent. All of my friends are very impressed."

4.6 out of 5

Conservatory / Orangery Wallsend, Tyne & Wear
Andy Sutherland – 29th Jul 2018

" Pennine were prompt and very courteous. Can't fault the engineer who attended, also oiled lock whilst there."

4.5 out of 5

Windows & Doors Newcastle Upon Tyne
Anthony Bulfin – 30th Jul 2018

"The contractor treated ourselves and our home with the utmost respect."

4.5 out of 5

Windows & Doors Stocksfield, Northumberland
Pam Knox – 25th Jul 2018

"Thoroughly satisfied customer. No deficiencies in your service found. Thank you."

4.5 out of 5

Windows & Doors Stocksfield, Northumberland
Dr RW Graham – 26th Jul 2018

"I am thoroughly pleased with my Pennine purchases and the whole process from start to finish. "Sales persons, workmen, structures and office staff have been so professional and friendly at every stage in the process. I thoroughly recommend Pennine at every opportunity."

4.75 out of 5

Windows & Doors Amble, Northumberland
Claire Peiffer – 25th Jul 2018

"We are absolutely delighted with our orangery, so delighted that we had all of our doors and windows replaced by Pennine a year later. "Very friendly and polite staff and builders. Would definitely recommend. You can not beat Pennine's aftercare service. "

4.7 out of 5

Morpeth
Mr T Carruthers – 24th Jul 2018

"Excellent service. Excellent quality. Looking forward getting our conservatory."

4.6 out of 5

Windows & Doors Holystone, Tyne & Wear
Mr & Mrs Willis – 25th Jul 2018

"We were very satisfied with the aftercare service. Thank you."

4.55 out of 5

Windows & Doors Chester Le Street
Mr & Mrs Stockdale – 25th Jul 2018

"The aftercare engineer, Phil Smith, was really very pleasant and polite."

4.4 out of 5

Conservatory / Orangery Seaton Delaval, Northumberland
Sheila Dunn – 22nd Jul 2018

"We are completely satisfied with all aspects of your service and would recommend your company to anyone. Thank you once again for the service."

4.6 out of 5

Conservatory / Orangery Sunderland
Alan & Pauline Watson – 23rd Jul 2018

"Excellent quality; tradesmen first class. Friendly and tidy - getting them to do a bay window next year."

4.65 out of 5

Windows & Doors Easington Village, Co Durham
James Sadler – 20th Jul 2018

"Pennine has always been prompt, reliable and very professional in their after sales. "I would recommend this trusted company every time."

4.6 out of 5

Windows & Doors Alnwick
David Kirchoff – 20th Jul 2018

"From talking to the Pennine representative in our local Wickes to the installation day, the service we recieved was fantastic. "The final product is finished perfectly and we are pleased we decided to install ""silent"" glass to deaden the outside traffic noises - definitely works. "I would have no trouble in either using Pennine again or recommending them to anyone." "

4.8 out of 5

Windows & Doors Stockton On Tees
Steven Fraser – 20th Jul 2018

"We are very happy with our new French doors. They are of a high quality and we feel much more secure. "The whole process was hassle free from start to finish with professional and courteous personnel. "The fitters,especially, were very friendly and worked quickly and competently, leaving everything tidy afterwards."

4.7 out of 5

Windows & Doors Darlington
Mr and Mrs Richardson – 19th Jul 2018

"We have had many projects completed on the house over the years and I can honestly say the work done by Pennine was faultless."

4.7 out of 5

Saltburn, Cleveland
Mr & Mrs N Agar – 19th Jul 2018

"I was very happy with the service provided. I would definitely use Pennine again for any future projects."

4.65 out of 5

Windows & Doors Whickham, Tyne & Wear
Karen Clark – 19th Jul 2018

"The engineer, who carried out our work, was professional and pleasant - a credit to Pennine"

4.4 out of 5

Windows & Doors North Shields
Christine Gibson – 16th Jul 2018

"Very good job well done!"

4.45 out of 5

Windows & Doors Richmond
Malcolm Allison – 16th Jul 2018

"Very happy with the work. They left everything tidy - and we love the windows!".

4.5 out of 5

Windows & Doors Heddon On The Wall, Northumberland
Mr & Mrs Deltodesco – 16th Jul 2018

"We recently had a conservatory installed and were pleased with how things went. The explanations of what would happen became a reality in a most pleasing manner."

4.55 out of 5

Conservatory / Orangery Sunderland
Mr & Mrs Birks – 12th Jul 2018

"The 2 guys, who fitted my new front door, were punctual, friendly and extremely efficient. They did an excellent job and left no mess at all."

4.45 out of 5

Windows & Doors Gateshead
Mr & Mrs Sullivan – 12th Jul 2018

"The aftercare engineer was excellent. He completely went over and above what needed to be done. Thank you!"

3.7 out of 5

Monkseaton, Whitley Bay
Margaret Day – 12th Jul 2018

"The aftercare engineer (Phil Small) was very pleasant and easy to talk to and we had no qualms about inviting him into our home."

4.4 out of 5

Windows & Doors Corbridge, Northumberland
Edward Bird – 9th Jul 2018

"Aftercare engineeer was very helpful and friendly."

4.5 out of 5

Windows & Doors Monkseaton, Whitley Bay
Mr & Mrs Brown – 9th Jul 2018

"From the initial planning stage to completion the team worked in a professional manner. We were kept informed through every stage of the process and the conservatory roof replacement was completed on time The teams kept the work site in a tidy state and were very polite. Would recommend Pennines."

4.6 out of 5

Solid Roof Replacement Middlesbrough
Michael and Tracey Sowerby – 9th Jul 2018

"All of our previous experiences with Pennine have been positive and it's comforting to know that they provide such an exemplary service."

4.45 out of 5

Windows & Doors North Shields
Mr & Mrs Steele – 5th Jul 2018

"The two employees, who put in our two windows, worked tirelessly. They did not stop to eat and drink during their working day."

4.5 out of 5

Windows & Doors Yarrow, Hexham
Shirley & John Richardson – 5th Jul 2018

"Happy with service provided from initial enquiry to completion of work, and with quality of the product. "It was expensive but worth the price for peace of mind, and the 20 year guarantee is a welcome bonus."

4.65 out of 5

Windows & Doors Newcastle-upon-tyne
Caroline Kirk – 5th Jul 2018

"Phil the engineer could not have done more"

4.45 out of 5

Brandon, Durham
Tom Sproat – 4th Jul 2018

"Philip was attentive and very diplomatic with our neighbours, who were effected by the leak."

4.4 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Mr & Mrs Poole – 4th Jul 2018

"I cannot praise the two fitters enough. Steven and Derek were professional, courteous and friendly. They went over and above what I was expecting."

4.55 out of 5

Windows & Doors Newcastle-upon-tyne
Carole Robson – 4th Jul 2018

"First class. A job well done."

4.6 out of 5

Windows & Doors Durham
Mr & Mrs Hann – 2nd Jul 2018

"Thank you for your aftercare. It is re-assuring to know that a repair will be done as soon as possible."

4.35 out of 5

Windows & Doors Seaton Sluice, Northumberland
Mrs W Green – 2nd Jul 2018

"Very pleased with the aftercare service."

4.4 out of 5

Windows & Doors Newcastle-upon-tyne
David Gray – 2nd Jul 2018

"Pennine, thank you. You sent a perfect gentleman. He explained the problem and rectified the cause."

4.55 out of 5

Windows & Doors Alnwick, Northumberland
Mr & Mrs Reed – 28th Jun 2018

"First class care from Pennine aftercare. I couldn't have asked for better."

4.55 out of 5

Conservatory / Orangery Remmington, Northumberland
Brian Bird – 28th Jun 2018

"I cannot fault the Pennine product or the extremely excellent aftercare. I have recommended them to all my friends."

4.75 out of 5

Windows & Doors North Shields
Jennifer Storey – 28th Jun 2018

"The engineer was polite, focussed and resolved the door problems very quickly. He showed respect and his visit was a pleasant interlude."

4.45 out of 5

Sacriston, Co Durham
Derek Richardson – 12th Apr 2018

"Great job from start to finish - well done and thank you all!"

4.65 out of 5

Solid Roof Replacement West Boldon, Tyne & Wear
John Hardy – 20th Jun 2018

"Very satisfied with the response I got from the company. The engineer was excellent. He was very helpful, pleasant and knowledgeable and quickly identified how to solve the problem."

4.5 out of 5

Solid Roof Replacement Billingham
Barry Patterson – 10th Jun 2018

"Pennine gave us excellent service and we thank you and your team for making this a stress-free and friendly experience."

4.55 out of 5

Solid Roof Replacement Seaton Delaval, Northumberland
Mr & Mrs Oliver – 19th Jun 2018

"The process of organising a visit was really easy and Phil as an excellent representative of the company. He had a great attitude and was very helopful."

4.45 out of 5

Solid Roof Replacement Ponteland, Northumberland
Andrew Williams – 16th May 2018

"We found all of the people doing this work pleasant to have in our home and the work was carried out in a very professional manner with a cheerful and hard-working approach."

4.45 out of 5

Solid Roof Replacement Wingate, Co Durham
R & B A Egan – 3rd Apr 2018

"Allison was very good at her job. She kept us up to date at all times."

4.5 out of 5

Middlesbrough
Mr & Mrs Mrs MacKay – 24th Apr 2018

"The finished job exceeded my expectations and the windows looked great."

4.15 out of 5

Windows & Doors Cullercoats, Tyne & Wear
Jeff Murray – 26th Jun 2018

"I am really very happy with the investment made in the conservatory. All of the staff were excellent."

4.65 out of 5

Conservatory / Orangery Spennymoor, Co Durham
Rita Mensforth – 26th Jun 2018

"Completely satisfied. Your employee/engineer was bright, engaging, expert and quick."

4.45 out of 5

Windows & Doors Hexham
David & Angela Watson – 26th Jun 2018

"The aftercare engineer was fantastic. I would certainly recommend Pennine based on that young man and also the lovely job, which they did on our orangery."

4.5 out of 5

Windows & Doors Blaydon On Tyne
Mr & Mrs Kemp – 25th Jun 2018

"Liz Laider was very good and very attentive on the 'phone."

4.4 out of 5

Windows & Doors Wallsend
Mr & Mrs Oliver – 25th Jun 2018

"We only use Pennine as they are first class!"

4.7 out of 5

Windows & Doors North Shields
Bill Metcalf & Doreen Sloan – 25th Jun 2018

"All the staff were professional, considerate and remained focussed throughout the project with excellent results."

4.65 out of 5

Redcar, Cleveland
Mr & Mrs W Love – 21st Jun 2018

"Very happy customer. The process could not have gone better."

4.7 out of 5

Windows & Doors Eston, Cleveland
Joan Mullarkey – 21st Jun 2018

"Each time we have used Pennine, they have been exceptional in the courteous way, in which they have treated their customers. "The products are top notch and we feel that they make sure they are doing the best for their customers."

4.6 out of 5

Windows & Doors Stockton-on-tees
Mrs J Pearson – 20th Jun 2018

"Myself and my wife are pleased we chose Pennine. I will always recommend Pennine as the first chioce - it's first class!"

4.6 out of 5

Conservatory / Orangery Eyemouth, Northumberland
Mr & Mrs Galloway – 20th Jun 2018

"Happy with the product"

4.5 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Peter Jones – 18th Jun 2018

"I would like to add my appreciation of Phil, who is a credit to Pennine, and who was completely sympathetic to our problems."

4.45 out of 5

Windows & Doors Shiremoor, North Tyneside
Mr & Mrs Burke – 18th Jun 2018

"The engineer, who came out, was a top lad"

4.4 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Lee Johnson – 18th Jun 2018

"Extremely impressed with every aspect of the job and confirmed I made the right choice with Pennine."

4.7 out of 5

Conservatory / Orangery Darlington
Mr & Mrs Adamson – 14th Jun 2018

"Many thanks to everyone, who worked on our project. The final conservatory was everything we imagined and more."

4.65 out of 5

Conservatory / Orangery Darlington
Richard and Karen Martin – 14th Jun 2018

"We are delighted with our contemporary orangery and would not hesitate in using Pennine again. Thank you for a wonderful job."

4.7 out of 5

Conservatory / Orangery Shiremoor, North Tyneside
Amanda Cardwell – 14th Jun 2018

"Excellent service. As a retired headteacher, you get a 10 out of 10 and a gold star. First class"

4.55 out of 5

Porch Durham
Carol Simpson – 13th Jun 2018

"Pennine was spot on. I was very pleased."

4.6 out of 5

Windows & Doors Haltwhistle
Mr and Mrs Hutchinson – 13th Jun 2018

"The guy, who attended, was very good. The job was completed to my satisfaction by a suitably qualified technician, who performed a professional service with respect and efficiency."

4.45 out of 5

Windows & Doors Boldon Colliery Tyne & Wear
David L Thompson – 13th Jun 2018

"Very compassionate, efficient and prompt service."

4.55 out of 5

Newcastle Upon Tyne
Mrs P A Sore – 11th Jun 2018

"Very satisfied with the engineer, who fixed our window - very good."

4.45 out of 5

Windows & Doors Coxhoe, Co Durham
Mr Young – 24th May 2018

"I was assured that with aftercare, the intiial two years Pennine would still be there for future repairs and emergencies. "Being a bit older, I value this assurance and would contact Penine aftercare even if I had to pay for the repair. A job well done!"

4.45 out of 5

Conservatory / Orangery Durham
John Howe – 24th May 2018

"We were pleased with the quick response to our call-out as the door was a safety issue."

4.25 out of 5

Windows & Doors Stanley, Co Durham
Mr and Mrs Kaiser – 24th May 2018

"A very good, professional job"

4.6 out of 5

Windows & Doors Whickham, Tyne & Wear
Cynthia & Raymond Thew – 23rd May 2018

"I like to use Pennine because everything is quick and easy. The initial sales people are easy to work with and not pushy."

4.6 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Claire Khan – 23rd May 2018

"The engineer was spot-on - helpful and friendly as always."

4.45 out of 5

Windows & Doors North Shields
Mr and Mrs Sharman – 23rd May 2018

"From first contacting Penine to request some-one to fix something on to our conservatory roof to a member of the team visiting and commencing the job, work was prompt and excellent. "Pennine always carry out brilliant work. From the first point of contact to work being carried out service is second to none. "It leaves me to say thank you for the excellent service and I would not hesitate to recommend you to other people."

4.55 out of 5

Conservatory / Orangery Boldon Colliery, Tyne & Wear
Mr and Mrs Hannen – 21st May 2018

"The best aftercare regime I have experienced in 40 years of home ownership."

4.45 out of 5

Conservatory / Orangery Ouston, Co Durham
D Gibson – 21st May 2018

"Your engineer was extremely efficient, professional and helpful. A very good ambassador for your company."

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Chris & Ken Jones – 21st May 2018

"Staff at Pennine are always friendly and considerate. Work is done quickly and efficiently and I have never had any cause for complaining about the service provided."

4.5 out of 5

Conservatory / Orangery Consett, Co Durham
Margaret Laverick – 18th May 2018

"I received a call from the office the day before the engineer attended to confirm date and time for the next day. "The engineer arrived on time and was very pleasant and dealt with the water problem. Thanks to all concerned for a speedy resolution."

4.35 out of 5

Windows & Doors Gosforth, Newcastle-upon-tyne
Mrs J Hall – 18th May 2018

"Excellent quality and an exceptional fitting team. If the price and quality is the same, they will be replacing my bay window."

4.5 out of 5

Windows & Doors Easington, Co Durham
James Sadler – 18th May 2018

"Phil Small is very professional and thorough."

4.5 out of 5

Conservatory / Orangery Gosforth, Newcastle-upon-tyne
Edith Bee – 17th May 2018

"The engineers were nice lads and did a great job. They were talkative and helpful"

4.45 out of 5

Windows & Doors Blyth, Northumberland
Mr & Mrs Edwards – 17th May 2018

"Your engineer explained other Pennine products and services. Together with front and rear doors, we also have a hybrid conservatory all fitted and installed by Pennine. I informed your engineer that should we need any further home irmpovement s I would contact Pennine only."

4.35 out of 5

Conservatory / Orangery Newcastle Upon Tyne
Mr J Hume – 14th May 2018

"My husband and myself were really pleased with our installation of windows and doors. Installation team were very friendly. Thanks again!"

4.35 out of 5

Windows & Doors Stockton-on-tees
Carol Beard – 14th May 2018

"This was a small job but over the years, I have always been satisfied with Pennine's work ie windows, doors, orangery and patio door."

4.5 out of 5

Conservatory / Orangery Ouston, Co Durham
Cynthia Coxon – 14th May 2018

"Anthony and Lewis were very professional and polite. We were entirely satisfied with their work"

4.55 out of 5

Windows & Doors Rowlands Gill, Tyne & Wear
Michael Shelley – 10th May 2018

"Loved the choice and help. The installation team were really good and explained everything to me. The quality of the work they completed was excellent. I would not hesitate to use them again."

4.45 out of 5

Windows & Doors Cramlington, Northumberland
Stephen Page – 10th May 2018

"The engineer, who came out to repair my conservatory roof, was great and explained everything he was doing. He was very polite and careful. Very good experience from Pennine aftercare."

4.6 out of 5

Conservatory / Orangery Whitley Bay
Fiona Chapman – 10th May 2018

"Engineer Phil was very caring and knowledgeable about his product. If I need any further assistance in the future, I would not hesitate to ask for Phil. This does not disregard any other member of staff as they all have been a credit to your business."

4.5 out of 5

Windows & Doors Wooler
Derek Dinning – 9th May 2018

"We are very pleased with our door. Thank you to all involved."

4.15 out of 5

Windows & Doors Gatesheaad
David Scott – 9th May 2018

"All of the team, with whom we dealt, from the guy who did the estimate to Darren and Wayne, who did the installation, were great. This was a lot of money to invest but the product looks great. We feel secure and certainly noticed the difference in the recent snow storm."

4.65 out of 5

Windows & Doors Skelton, Teesside
Wendy and Neil Bennett – 9th May 2018

"I found the aftercare very good"

4.5 out of 5

Windows & Doors South Shields
Mrs J White – 3rd May 2018

"The engineer (Lewis) explained everything that he was doing to repair the windows to my son and answered all of our questions satisfactorily. A very pleasant young man."

4.5 out of 5

Windows & Doors North Shields
Florence Hogg – 3rd May 2018

"Exceptional service from the aftercare team. Thank you!"

4.45 out of 5

Conservatory / Orangery Newton Aycliffe
Mr Symons and Mr Patterson – 2nd May 2018

"I can't thank Liz and her team enough."

4.45 out of 5

Conservatory / Orangery Hartlepool
John and Kath Mathieson – 2nd May 2018

"We phoned about the problem, were given an appointment and fitter came out and fixed the problem when he said he would. Job done."

4.5 out of 5

Windows & Doors Wardley
Raymond Longstaff – 30th Apr 2018

"Great, efficient, aftercare service. Nice, polite, efficient engineer."

4.6 out of 5

Windows & Doors Richmond
Beryl Stewart – 30th Apr 2018

"I was very happy with aftercare. I rang in the morning and the lady on the phone was very pleasant and helpful. "The engineer came out within three hours, sorted the problem out and explained everything. He even put on little blue shoe covers before he entered my home.

4.55 out of 5

Windows & Doors Birtley, Tyne & Wear
Mr & Mrs Brooks – 27th Apr 2018

"We were very impressed all round! From the unpressured approach of the sales' team, the detailed breakdown given in the quote, the friendly and informative project management team, the friendly and professional installation team and the quality work and design of the product. Super! Thank you!"

4.65 out of 5

Windows & Doors Leyburn, North Yorks
Rebecca & David Clarkson – 27th Apr 2018

"The aftercare team and engineer acted in a professional and courteous manner at all times. Thank you!"

4.55 out of 5

Windows & Doors Ouston, Co Durham
Mr W A Kell – 26th Apr 2018

"I cannot fault any part of the installation from start to finish. Thank you for a fantastic job."

4.65 out of 5

Windows & Doors Chester-le-street
Vera Butt – 26th Apr 2018

"I think Phil, the engineer, is a credit to your company. His work is first class and his customer service is excellent."

4.45 out of 5

Conservatory / Orangery Cramlington, Northumberland
John Colllins – 25th Apr 2018

"The engineer was fantastic"

4.45 out of 5

Windows & Doors Newcastle-upon-tyne
Mark Bray – 24th Apr 2018

"As per previous installations, we are extremely happy with the product and all aspects of the Pennine experience.Thank you!"

4.85 out of 5

Windows & Doors Amble, Northumberland
Peter Peiffer – 24th Apr 2018

"Although there were slight problems along the way, Pennine did not rest until things were rectified to an impressive standard. I am a very happy customer."

4.55 out of 5

Conservatory / Orangery Hebburn, Tyne & Wear
Lynda Millican – 23rd Apr 2018

"I am very pleased with Pennine."

4.8 out of 5

Windows & Doors Peterlee, Co Durham
Doris Lister – 23rd Apr 2018

"I had the aftercare man after my first year service visit. When I said what was of concern, he said some-one would come back. They did - a week later - which I thought was excellent."

4.45 out of 5

Windows & Doors Stanley, Co Durham
Amelia Bell – 20th Apr 2018

"We are very happy with the work carried out by the engineer. He did the job quickly and cleaned up afterwards to a high standard. Thank you very much."

4.4 out of 5

Windows & Doors Haltwhistle, Northumberland
Anthony Jones – 20th Apr 2018

"I am a very satisfied customer."

4.6 out of 5

Windows & Doors Newcastle Upon Tyne
Ann M Wilson – 19th Apr 2018

"This was a signficant investment but the process was painless and we were made to feel a valued customer from start to finish despite the fact our build is small in comparison to most. "Nothing was too much trouble and Nicola Armstrong was always at hand when assistance was required. She is a credit to the organisation."

4.5 out of 5

Blaydon, Tyne & Wear
Gordon Makepeace – 19th Apr 2018

"Phil was completely considerate and careful when carrying out window pane replacement."

4.5 out of 5

Newcastle-upon-tyne
Mrs P A Sore – 18th Apr 2018

"I am pleased with the work and happy with the care and information given to me about when and how I was going to be informed."

4.65 out of 5

Windows & Doors Amble, Northumberland
Mrs G M Fairbridge – 18th Apr 2018

"Great service again. Thank you!"

4.65 out of 5

Windows & Doors Bedlington, Northumberland
Mrs Susan Weedy – 17th Apr 2018

"The workmen were excellent and friendly. They quickly got on with the job. I was surprised how fast they worked as they chatted with us. "We were very pleased with the work. Everything to do with operating the door was carefully explained to us. Thank you Pennine for a job well done!"

4.5 out of 5

Windows & Doors Widdrington Station, Northumberland
Christine Bingham – 17th Apr 2018

"Completed quickly and promptly. The contractors were no bother."

4.5 out of 5

Conservatory / Orangery Whitley Bay
Mrs D Hindmarsh – 16th Apr 2018

"Our repair fitter was friendly and helpful. He fully explained the nature of the fault and what he was going to rectify it. He left the area tidy and clean. We were very pleased."

4.45 out of 5

Morpeth
Peter & Pat Fuller – 16th Apr 2018

"The aftercare engineer was very good. He was polite,on time and explained what needed to be done fully after examining the issues. "I would have no hesitation in requesting his services again - or the next time"

4.5 out of 5

Windows & Doors Sunderland
Norman Anderson – 13th Apr 2018

"Anthony - the engineer - was helpful, knowledgeable, pleasant and efficient."

4.5 out of 5

Windows & Doors Ferryhill, Co Durham
Mrs M E Parker-Berry – 11th Apr 2018

"Painless, perfect, professional service. I cannot fault the sub-contractors - Tony and his men - and the Pennine fitters. They were polite and re-assuring. A five star-plus service."

4.9 out of 5

Conservatory / Orangery Chester-le-street
Peter Collins & Marilyn Mason – 11th Apr 2018

"The engineer had resolved the issue within three hours of my initial call. I would deem this a first class service, efficient and professional"

4.5 out of 5

Windows & Doors Newcastle-upon-tyne
Alan Cornick – 6th Apr 2018

"Your engineer was - and is - a credit to your corporate identity. He was pleasant, courteous and from the outset exceeded our expectations. "Your office staff kept us informed of all stages and were pleasant, courteous and respectful. We could not have wished for better service."

4.7 out of 5

Windows & Doors Chatton, Northumberland
David & Olga Douglas – 4th Apr 2018

"I am very pleased with the end result. It has cut my heating by 80 per cent."

4.5 out of 5

Windows & Doors Berwick-on-tweed
Douglas Hope – 4th Apr 2018

"Pennine has a great team. I hope the New Year brings all you hope for! Happy new year to you all!"

5 out of 5

Windows & Doors Sunderland
Brenda Smith – 3rd Apr 2018

"I have to say that the sales person, who came out, was the best sales person, who I have ever had in my property - and I have had a lot. He should be complemented to the highest standard and Pennine should be very proud of his work. I hope you pass this on to him as he deserves to be recognised."

4.4 out of 5

Windows & Doors Newcastle-upon-tyne
Sandra Wood – 3rd Apr 2018

"We would just like to say the installation team did a fantastic job as the snow on the ground made the job that little bit harder. Well done!"

4.6 out of 5

Windows & Doors West Allotment, Tyne & Wear
John Thompson – 29th Mar 2018

"Very professional and prompt response to rectify the problem"

4.6 out of 5

Windows & Doors Cullercoats
Susan Convery – 29th Mar 2018

"Thank you for the help and understanding. Keep up the good work!"

4.5 out of 5

Windows & Doors Cramlington
Mr & Mrs G W Collins – 28th Mar 2018

"Just excellent all the time. Up to my expectations"

4.85 out of 5

Windows & Doors Seaton Sluice, Northumberland
Christopher Watson – 28th Mar 2018

"Everything went to plan. The maintenance person who came was friendly and explained everything in detail"

4.5 out of 5

Windows & Doors Newcastle-upon-tyne
Alan Hawkes – 26th Mar 2018

"All staff were professional and pleasant throughout. All queries were dealt with efficiently. My new door is just what I wanted. Thank you!"

4.75 out of 5

Windows & Doors Washington, Tyne & Wear
Mrs P A Trousdale – 26th Mar 2018

"We have always been very happy with the work done by Pennine teams. We now have had everything done by Pennine - doors and windows - and so we do not need to contact you again. Thank you for your work, ethics and friendliness "

4.7 out of 5

Windows & Doors Newcastle Upon Tyne
Mr M Boyd – 23rd Mar 2018

"The aftercare engineer was friendly and pleasant. He talked us through it, did the job, chatted and took time with the job. He asked about anything else and checked all the other sealants thoroughly. "He had been before and knew how to get here. As it is an awkward address to find, I didn't have to go out and look for him."

4.4 out of 5

Windows & Doors Widdringon, Northumberland
Doris Tattersall – 23rd Mar 2018

"More than happy with my Pennine installation"

4.25 out of 5

Conservatory / Orangery Widdrington
Mr S Lovatt – 21st Mar 2018

"We are extremely pleased with the products and very happy with the end result. We also would like to say a special thank you to the installation team"

4.4 out of 5

Windows & Doors Newcastle Upon Tyne
Derek & Barbara Dixon – 21st Mar 2018

"When the sun shone on the patio glass, it showed up marks on the inside of the double glazing. "When I informed Pennine, they immediately agreed to change the glass. It was replaced within 10 days and I am now extremely happy with the units."

4.8 out of 5

Windows & Doors Cleadon
Thomas Dodd – 20th Mar 2018

"Thank you for your professional care and consideration."

4.7 out of 5

Conservatory / Orangery Seaton Sluice
Mrs J Bloomfield – 20th Mar 2018

"Your engineers arrived early, which was great. They identified the issue as just silicon on glass and they removed it. Job was done in 15 minutes. Very nice and friendly men - a credit to your company."

2.9 out of 5

Windows & Doors Stobswood
J J Juszazyk – 19th Mar 2018

"Great service from start to finish. Very pleased I used Pennine. I would highly recommend Pennine to friends and family"

4 out of 5

Solid Roof Replacement Blyth
David March – 19th Mar 2018

Pennine Customer Video

Hear what our customers have to say about the Pennine experience. It really isn't just our windows that are transparent and we want you to know that not just from us but directly from our customers.


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