OUR GUARANTEE

At double the industry standard, we’re proud to offer a comprehensive 20-year guarantee on all our conservatories, orangeries and home extensions. This means complete peace of mind that your new living space is built to last and will perform at its best for a lifetime.

A LIFETIME OF REASSURANCE

Investing in a living space or home extension is a big decision, one that will make a big difference to your home, so it’s important that you don’t cut corners or compromise on performance.

Not all home improvement companies offer a guarantee, and not all guarantees are backed up with an Insurance provider.  We’re able to offer a 20-year guarantee – backed by an insurance backed guarantee (IBG) – because our home extensions are designed, manufactured, and built to remain perfectly functional and completely fit for purpose for a lifetime. Our materials and components have been selected for their inherent durability and our manufacturing and building processes are second to none.

Windows Guarantee

ENVIRONMENTAL POLICY

Our approach to guarantees is also a vital element of Pennine’s Environmental Policy. By building our living space products to last a lifetime, we can help to prevent our customers from having to replace any part of their home extension again in the future, which could let to over consumption and unnecessary carbon emissions.

Investing in a new home extension is not an everyday purchase and involves a considerable financial commitment.  Why choose anything less than a 20-year guarantee, which pays for itself over and over again in energy savings and improved quality of life.

Windows Guarantee
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PENNINE PROMISES

Every promise we make, we keep. Every time. Our promises are bold and are there to assure you that we’re completely confident in our products and our service.

Free Annual Maintenance Checks

A little wear and tear is part of everyday life so, every 12 months, for the first two years, we’ll keep a comforting eye on you and your Pennine product.

24 Hour Emergency Lockout Service

If the locks on your Pennine door ever fail, just give us a call. We’ll come and let you in anytime, day or night, and fix the fault.

20 Year Guarantee

Pennine is proud to be the North East’s very first to offer a 20 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.

Price Promise

Giving our customers complete confidence in the price that they pay is very important to us. So, if you, or any customer, can find the same product specification and service commitment cheaper elsewhere, within 14 days, we’ll refund DOUBLE the difference.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 180 months*
  • BUY NOW PAY 2023 This option allows you a 12 month payment holiday from the date of completion.
£
Spread the cost over 5, 10 or 15 years...
60 monthly payments
Deposit
£
Representative APR
7.9%
120 monthly payments
Deposit
£
Representative APR
7.9%
180 monthly payments
Deposit
£
Representative APR
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£6,000.00
10% Deposit
£600.00
Total Amount of Credit
£5,400.00
Duration of Agreement
60 Months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
24 Monthly Payments
£108.55
Total Amount Payable
£7,113.00
Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. Crownfold Limited, Unit 1C North Tyne Industrial Estate, Whitley Road, Benton, Newcastle Upon Tyne NE12 9SZ (Registered No. 2342225) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).
£
Deposit
£
Pay within 12 months + £29 exit fee
£
Want to pay in monthly instalments after 12 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
11.9%
This option allows you a 12 month payment holiday from the date of completion. Pay 10% deposit when you order, and as long as you pay the outstanding balance in full before 12 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 12 months, this is not convenient, you can pay in 120 monthly installments at 11.9% APR Representative. *Deferred for 12 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 12 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£4,000.00
10% Deposit
£400.00
Total Amount of Credit
£3,600.00
Duration of Agreement
132 Months*
Rate of Interest
7.8% p.a. fixed
Representative APR
11.9% APR
120 Monthly Payments
£55.64
Total Amount Payable
£7,076.80
Settlement Fee
£29.00
Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. Crownfold Limited, Unit 1C North Tyne Industrial Estate, Whitley Road, Benton, Newcastle Upon Tyne NE12 9SZ (Registered No. 2342225) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).

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