At Pennine, we work in close partnership with our UK manufacturer to ensure only the highest quality standards are maintained, time after time.
We’re constantly innovating to ensure our products are ‘best in class’ in energy efficiency, durability and style.
We’re proud that our exclusive range of products can only be found at Pennine – we’re always working to achieve the very latest designs that out-perform all others on the market.
Our manufacturer works to the ISO:9001:2008 framework to ensure consistent quality standards are maintained throughout every stage.
The continuous improvement team are always searching for innovative new ways to further improve quality, including investing in the latest new equipment.
Traditional craftsmanship is supported by a continual training programme to ensure every product is perfect before it leaves the factory.
We also support the development of the next generation of talent by delivering a comprehensive apprenticeship programme.
INVESTMENT IN TECHNOLOGY
Our manufacturer has invested over £1m in new technology in the past 12 months to further improve the exceptional finish of each and every product.
Only the very latest technology is used in our manufacturing process to ensure the accuracy of each and every measurement.
We’re fully committed to operating in an environmentally conscious way and to minimise our carbon footprint.
We recycle during every stage of the manufacturing and installation process and continually work to reduce our environmental impact.
Every promise we make, we keep. Every time. Our promises are bold and are there to assure you that we’re completely confident in our products and our service.
Free Annual Maintenance Checks
A little wear and tear is part of everyday life so, every 12 months, for the first two years, we’ll keep a comforting eye on you and your Pennine product.
24 Hour Emergency Lockout Service
If the locks on your Pennine door ever fail, just give us a call. We’ll come and let you in anytime, day or night, and fix the fault.
20 Year Guarantee
Pennine is proud to be the North East’s very first to offer a 20 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.
Giving our customers complete confidence in the price that they pay is very important to us. So, if you, or any customer, can find the same product specification and service commitment cheaper elsewhere, within 14 days, we’ll refund DOUBLE the difference.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team either via email at firstname.lastname@example.org or by completing the form below.
Credit is subject to status and affordability. Crownfold Limited, Unit 1C North Tyne Industrial Estate, Whitley Road, Benton, Newcastle Upon Tyne NE12 9SZ, FCA Register no. 718076, trading as Pennine Home Improvements is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit is provided by a panel of lenders with whom we have a commercial relationship (so we cannot provide independent advice).