At Pennine, professionalism is at our core.  Our installers will treat your home with the utmost care and consider every detail to ensure an expert finish.


A seamless installation all starts with an accurate survey.  Our Pennine surveyors will check all the finer details of your property and provide the correct dimensions for manufacture.

As well as determining that the structural openings and surroundings are in good condition, they’ll also ensure your chosen styles are suitable for your property before works commence.

Installation Focus - Surveying


To ensure your property is protected from mess and damage, our Pennine installers will ensure they lay dust sheets and work with you to remove any valuables to prevent them from being damaged.

They’ll also take every care to ensure they leave your home as they found it, and clean up any mess and debris before they finish.

Pennine - Care & Attention


Your existing frames, including any old sealant and debris on your brickwork, will then be carefully removed carefully to minimise mess or damage, and will then be recycled.

Your new frames will be carefully placed and secured into the opening by our expert Pennine installers to ensure an accurate fit.

Installation Focus - Fitting


Your glazed units will be firmly fitted in position before beading is tapped securely into place and any trims required are measured and fitted.

The frame and glass are then cleaned thoroughly of dirt and grit before a bead if sealant is applied between the frame and the wall.

Installation Focus - Glazing


To finish, our Pennine installers will clean the external surfaces before applying a smooth bead of silicone between the frame and brickwork to ensure a water-tight finish.

You can then stand back and admire your beautiful, newly installed windows!

Pennine - Care & Attention


Every promise we make, we keep. Every time. Our promises are bold and are there to assure you that we’re completely confident in our products and our service.

Free Annual Maintenance Checks

A little wear and tear is part of everyday life so, every 12 months, for the first two years, we’ll keep a comforting eye on you and your Pennine product.

24 Hour Emergency Lockout Service

If the locks on your Pennine door ever fail, just give us a call. We’ll come and let you in anytime, day or night, and fix the fault.

20 Year Guarantee

Pennine is proud to be the North East’s very first to offer a 20 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.

Price Promise

Giving our customers complete confidence in the price that they pay is very important to us. So, if you, or any customer, can find the same product specification and service commitment cheaper elsewhere, within 14 days, we’ll refund DOUBLE the difference.


Everyone is welcome to come in and browse around our showrooms, where our friendly sales team will be pleased to help with any questions you may have over a cup of coffee.



If you have a query or issue about any of our products or services you can contact the Customer Services team either via email at or by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 22 55 22

Our friendly team will be pleased to help with any questions you may have.