CAREERS

Looking for your next career move?  We have a range of fantastic opportunities to join Pennine – one of the Top 1000 Companies to Inspire Britain 2020.

VIEW OUR CURRENT VACANCIES

With over 40 years and 30,000 installations under its belt, Pennine is a long-standing name in the North East with a fabulous reputation for excellence.  Here at Pennine, we promise you a challenging and rewarding career. If are an exceptional individual who is looking for an exciting new role, please view our vacancies below and apply online now.

Sales Consultants

Pennine Home Improvements are the leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions, Living Spaces and Windows and Doors throughout the North East.  Due to our continued success, we are expanding our Sales Operation and are looking for 2 to 3 Sales Professionals who can flourish within a very unique direct sales environment.  We are looking for talented individuals both from within and outside of the industry.  Our existing team come from a diverse range of backgrounds including teaching, aeronautical engineering, mechanical engineering, Armed forces and law.

Our first-class marketing strategy and exemplary reputation ensures our Sales Design Consultants benefit from a high volume of expertly qualified appointments.

As Sales Consultant you will be highly driven, determined to succeed, highly flexible and deliver true professionalism to the Customer, the Company and the Industry alike.  Experienced sales people would be welcome, however, so would any highly driven individuals with the determination to succeed in this rather unique role.

The role is highly versatile and dynamic, you will be required to visit customers’ homes, establish their “New Living Space” design requirements and interpret these into a design solution modelled using bespoke software. This is a rare opportunity to truly enjoy all the rewards that an aspirational selling environment can give.

You must be a motivated and passionate self-starter, an enterprising, creative thinker, with a technical aptitude and the ability to take ownership of designs from concept to creation.   Full training is provided.

This is a fast paced and evolving environment, so be prepared to adapt well to change

In return we offer an excellent OTE level as well as product, design and software training, inspirational luxury showrooms and a hands-on consultative sales culture.  Successful applicants should be full driving licence holders and car owners.

Role Responsibilities

  • Attend qualified appointments, in customers’ homes, listening to their requirements and helping them by offering the very latest and most innovative home improvement products;
  • Meeting homeowners and helping them to create their dream new living space using our unique design software and product range;
  • Working flexibly to visit new and existing customers who have shown an interest in our “New Living Space” designs, giving meaningful advice on issues like planning and building regulations; full training is given in these areas;
  • Build effective relationships which will contribute to the business success through the delivery of exceptional customer service;
  • You will be responsible for listening to the Customer, understand their needs, be curious and question to gather the ideas needed to create the desired design;

Person Attributes

  • You must be smart and professional, as you will be the one who sets the first impression of the company;
  • You will be a passionate, highly driven individual who enjoys helping customers;
  • You will be a versatile, dynamic and determined individual, highly goal orientated with demonstrable experience of hitting or exceeding targets;
  • A flexible and adaptable truly professional Sales Consultant, delivering professionalism to the Customer, Company and Industry;
  • You must be a motivated and passionate self-starter with a creative flair and the ability to take ownership of designs from concept to creation;
  • Excellent numerical skills, be able to think logically and be objective in your decision making;
  • Good IT Skills required, Word, Excel, Outlook etc.
  • Excellent communication skills with the ability to communicate ideas that inspire, inform and captivate the Customer;
  • Good problem-solving skills, able to identify cost efficient solutions to problems;
  • You must be friendly, determined and able to demonstrate the value of our marketplace product to new customers;
  • A highly responsive individual, you will understand the importance of responding quickly to daily challenges;
  • You will want to make a difference, not satisfied with the status quo, you will have a strong opinion on how to be the best sales person
  • Hands on, results focused, motivated to deliver in advance of deadlines;
  • Robust, energetic and tenacious;
  • Motivated to achieve targets and goals, a credible individual who possess a “can do” attitude and has an open mind to learn from the best in the business;
  • Quality driven & professional, employing the highest levels of honesty, probity and integrity;
  • Analytical with good commercial acumen.

If you would like to be considered for this opportunity which, following a 3 -month training period, is on a self-employed basis, then please send your CV and covering letter detailing your salary expectations including the added value you can bring to our business using the form below.

Employed Bricklayers

This is fantastic opportunity to work for one of the London Stock Exchange Group’s Top 1000 Companies to Inspire Britain 2020.

Pennine Home Improvements is the North East’s leading, customer focussed retail installer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in both uPVC and aluminium.

To support our ongoing business growth, we have several employed opportunities available for experienced and professional Bricklayers to join our high profile, top quality, fast moving and forward-thinking business.  You will be working alongside our build team on our latest installations, with a focus on providing an exceptional quality of work. You will be carrying out all bricklaying works, including block work, brickwork, forming window openings and forming door openings. You will be responsible for ensuring the brickwork of the finished installation is of a high standard. Working at heights experience would be an advantage

You will have access to all the benefits of being employed, plus 23 days holiday per year, plus 8 bank holiday days, pension scheme, including employer contribution, company branded uniform and company branded vehicle. As well as the security of regular contracted hours and a competitive salary.

Your role will

  • Provide excellent quality Bricklaying/building work.
  • Be experienced in all aspects of small-scale building.
  • Deliver an exceptional level of customer service.
  • Maintain and strength the Pennine Brand and reputation.
  • Have an outstanding work ethic.
  • Demonstrate extremely high standards of work.
  • Maintain tools and materials
  • Have knowledge of materials, methods and tools involved in bricklaying.
  • Hold a full Driving license.
  • Strong knowledge and experience of site Health and Safety.

You will be:

  • Expected to work within a team environment.
  • Used to working outside
  • Able to use equipment and tools effectively.
  • Able to display strong communication skills.
  • Able to build positive relationships with all key personnel.
  • Highly driven.
  • Self – Motivated.
  • Committed and Hardworking.
  • Determined to succeed.
  • Driven, passionate and show pride in your work.
  • Strong problem solver.
  • Good planning skills.
  • CSCS Card preferred.

If you have the drive to “Make it Happen” with a positive “can do” attitude and a focus on quality work this could be the opportunity for you. Interested? Please send your CV using the fortm below.

Self Employed Bricklayers / Builders

To support our ongoing business growth, we have several self-employed opportunities available for experienced Bricklayers / Builder Squads. This is a great opportunity to work for a high profile, top quality, forward thinking business, offering potential earnings of £70,000.00 per year, plus regular work, on time payments and immediate starts.

We expect you to

  • Be experienced in the full construction of conservatory bases –groundworks/foundations, bricklaying and laying of floors;
  • Provide excellent quality Bricklaying/building work;
  • Be experienced in all aspects of small-scale building;
  • Deliver an exceptional level of customer service;
  • Maintain and strength the Pennine Brand and reputation;
  • Have an outstanding work ethic;
  • Demonstrate extremely high standards of work;
  • Hold a full Driving license;
  • Relevant liability insurance;
  • MTC card;
  • Strong knowledge and experience of site Health and Safety.

You will be:

  • Expected to provide and work with a Labourer/Ground Worker;
  • Able to display strong communication skills;
  • Able to build positive relationships with all key personnel;
  • Highly driven;
  • Self – Motivated;
  • Hardworking;
  • Determined to succeed;
  • Driven, passionate and show pride in your work;
  • Strong problem solver;
  • Good planning skills.

If you have the drive to “Make it Happen” with a positive “can do” attitude and a focus on quality work this could be the opportunity for you. Interested – get in touch using the application form below.

Self Employed Window & Conservatory Fitters

To support our ongoing business growth, we have several self-employed opportunities available for experienced Window & Conservatory fitters.

At Pennine it is important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that we have teams of Window fitters and Conservatory Fitters who are quality focused, experienced and passionate about providing excellent customer service.

This is a great opportunity to work for a high profile, top quality, forward thinking business, offering regular work, on time payments and immediate starts.

We expect you to:

  • Be an experienced window or conservatory fitting experience;
  • Provide excellent quality window and conservatory fitting work;
  • Deliver an exceptional level of customer service;
  • Maintain and strength the Pennine Brand and reputation;
  • Display an outstanding work ethic;
  • Demonstrate extremely high standards of work;
  • Hold a full Driving license;
  • Hold a relevant liability insurance;
  • Hold a MTC card;
  • Have strong knowledge and experience of site Health and Safety.

You will:

  • Display strong communication skills;
  • Build positive relationships with all key personnel;
  • Be highly driven;
  • Be self – motivated;
  • Be hardworking;
  • Be determined to succeed;
  • Be driven, passionate and show pride in your work;
  • Be a strong problem solver;
  • Have good planning skills.

If you have the drive to “Make it Happen” with a positive “can do” attitude and a focus on quality work this could be the opportunity for you.  Please send your CV using the application form below?

Sorry No Current Positions

Sorry we do not have any positions available in our Aftercare Team.  However, you can still contact using the form below and when a vacancy becomes available we will get in touch to see if you are still interested in being part of the Pennine Team.

Window & Door Surveyor

Due to continued demand for our products and services, we now have a fantastic opportunity for an experienced Window and Door Surveyor to join our Pennine Surveying Department.

We understand the importance of our people and so always ensure that our reward packages are the very best in the industry.

Therefore, if you are an experienced Window and Door Surveyor and would like to become part of our team, please send your CV to recruitment@pennineconservatories.com or complete our online form below.

Sales Order Processor

Following unprecedented growth, we are recruiting a Sales Order Processor. You will be responsible for processing electronic orders, in accordance with customer / product specification onto Window Designer. A focus on accuracy is a must as is the ability to achieve deadlines and provide a quality service.

You will have a positive outlook with a strong focus on doing the right thing for the customer, creating win-wins and displaying energy and tenacity. This a fast-paced evolving environment so be prepared to adapt well to change.

You will be highly driven, motivated, passionate and determined to succeed.

Hours of work are Monday to Friday 8.30am to 5.00pm.

Role Responsibilities

The workload of the ordering processing department is varied and requires the ability to develop and learn product knowledge, excellent processing speed with a focus on accuracy and attention to detail. The primary responsibilities of Order Processor are:

  • To be responsible for the processing of orders from our various customers and ensure the accurate input onto Window Designer;
  • To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date;
  • To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided;
  • To develop and maintain excellent working relationships with internal and external stakeholders, including customers and installations;
  • To liaise with the customer via email and telephone to give further help if required regarding their orders;
  • To liaise with internal departments regarding any special part of the order, for example shaped frames and any extra components;
  • To liaise with other departments to ensure orders are fulfilled accurately and on time.

Person Attributes

  • Experienced in the window and building industry processing window orders and quotes is an advantage, the ability to learn new skills is a must;
  • A confident and organised individual with excellent communication skills and the ability to communicate effectively at all levels;
  • The drive, ambition and determination to develop technical knowledge of the products we supply;
  • The ability to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet the deadlines set;
  • Good IT skills with a good working knowledge of Microsoft Office, Window Designer knowledge would be an advantage, but full training will be provided;
  • Good problem-solving skills with the ability to work under pressure and demonstrate effective time management;
  • A willingness to undertake further training with the ability to implement learning into your daily work.

Please send your CV and covering letter detailing your salary expectations and why you are a suitable candidate using the form below.

Customer Experience Coordinator

We are looking for a passionate, driven and customer-focused Customer Experience Agent who can flourish and progress within a fast-paced, forward-thinking environment.

You will have the desire to be responsible for providing industry-leading levels of customer service and exceeding customer expectations.

You will be highly driven, motivated, passionate and determined to succeed, you will be driven to deliver an excellent customer experience.

Hours of work are Monday to Friday 8:30-5:00

Role Responsibilities

  • Working with internal and external departments to resolve our customer’s queries, and identify resolution of customer problems
  • To respond to email and telephone communication in a timely, friendly, professional and efficient manner
  • To develop your product knowledge, keep up to date with product developments and offer customer advice to the resolution of their queries
  • To obtain and analyse all relevant information, dealing with product and service inquiries in accordance with the company guidelines
  • Communicate on a regular basis with customers, keeping the customer up to date with developments and problems and checking the customer is happy with our service
  • To listen to the customer’s enquiry effectively and determine the best course of action
  • Understand quickly the issues the customer is facing, with the initiative to resolve the customer queries, ask the right question and focus on ensuring a resolution
  • Reassure the customer so they are confident their enquiry will be dealt with
  • To build and create lasting relationships, providing the best possible experience for the customer
  • Record customer complaints and where appropriate escalate complaints to the Head of Aftercare
  • To meet all complaints targets and ensure individual complaint escalation targets are met
  • To maintain all relevant paperwork, keeping paperwork and filing up to date
  • To deal with any other administrative duties as required by the Head of Customer Experience

Person Attributes

  • A positive, ‘can do’ attitude
  • A passion for delivering an excellent customer experience
  • The ability to manage customer expectations in line with a commercial focus
  • Be able to work autonomously and be responsible for your own actions and decisions
  • Solutions focussed and able to be agile and to respond to customer needs
  • Strong admin skills with a good working knowledge of Microsoft packages
  • Have a good level of spelling and grammar ability
  • Confident and professional telephone manner
  • Excellent problem-solving skills
  • A highly motivated individual with a can-do approach to work and the ability to “Make it happen”
  • Quality driven & professional, employing the highest levels of honesty, probity, and integrity
  • And most importantly, a good sense of humour

Please send your CV and covering letter detailing your salary expectations and why you are a suitable candidate using the form below.

Why work for Pennine?

Team Spirit

Working for Pennine, you’ll have a fantastic team of people behind you who are all driven, dedicated and experts in their field.

Great Benefits

We’re proud to offer excellent salary and benefits packages for the right candidates who really live and breathe our Pennine values.

Top Training

At Pennine, we invest in regular training and upskilling our workforce to ensure the very best service and quality standards throughout every stage of the process.

Job Satisfaction

Helping customers to improve and add value to their homes whilst enriching their lives is one of the most rewarding feelings there is.  Our teams get a real buzz from seeing completed installations and receiving positive feedback from customers.

APPLY FOR A VACANCY ONLINE

Seen a vacancy that suits your skill set and experience?  We’d love to hear from you.  Please complete your details below and attach your current CV with a brief introduction about yourself and we’ll be in touch with next steps.  Best of luck!

Your details
I'm interested in
  • Accepted file types: pdf, doc, docx, Max. file size: 5 MB.
Content Block
  • This field is for validation purposes and should be left unchanged.

Want to speak with an Advisor? Give us a call on 0800 22 55 22

Our friendly team will be pleased to help with any questions you may have.