Aftercare Service

Our dedicated team of aftercare specialists will be there to guide you from here on in – looking after you and your product for as long as it remains yours.

So this is not where your journey ends, it’s where it begins.

We like to set standards of customer protection, not follow the crowd. That’s why we make the following promises to you:

  • Unrivalled 20 year product guarantee
  • 24 emergency lock out service
  • Free annual maintenance checks

Here if you ever need us. Please contact:

Aftercare Team: 0191 631 0060

Email: aftercare@pennineconservatories.com


Pennine Aftercare Video

Watch our video to experience our unrivaled aftercare service. We put our money where our mouth is and keep our promises. This video shows Pennine customer Annual Maintenance Checks, which we carry out completely free of charge.

It pays to put Pennine in the frame – get in touch with us today and see how we can help.

Get a free quote

or call us today on 0800 22 55 22.

Customer Reviews

"The aftercare team was exceptional. Thank you!"


Windows & Doors Newcastle Upon Tyne
David Ballantine – 8th Aug 2019

"The call the day before to check we were still okay for our appointment was very re-assuring. I am so...


Windows & Doors Choppington, Northumberland
Michael Forrest – 8th Aug 2019

"Great team. Very understanding sales representative. Superb product. Thanks to all."


Windows & Doors Cornforth, Co Durham
Keith Inglis – 8th Aug 2019

"The installers were excellent. Very pleased. Doors were fitted sooner than expected. Great."


Windows & Doors Whitley Bay
Kath Trout – 1st Aug 2019

"The appearance and quality of the furniture and glass more than met my expectations. "The price was very reasonable and...


Windows & Doors West Rainton, Houghton-le-spring
Mr and Mrs Brann – 1st Aug 2019

"Good, all-round service."


Windows & Doors Washington, Tyne & Wear
Marc Ledger – 1st Aug 2019

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2019 All content © Crownfold Ltd T/A Pennine Home Improvements.

Crownfold Ltd is the trading name of Pennine Home Improvements

Credit is subject to application and affordability. Terms and conditions apply. Minimum loan value £1,000. Authorised and regulated by the Financial Conduct Authority. Pennine Home Improvements (Registered Company No. 2342225) act a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).