At Pennine, we’re a local business with our roots firmly in the North East.
With more than 30,000 installations under our belt, we know a thing or two about home improvements, and we’d love to help you on your way to achieving your dream home. People come to Pennine for lots of reasons, but in most cases, it comes down to a single word; trust. Our reputation is built on delivering the best possible products and customer service.
EXCLUSIVE COLLECTIONS
We’re really proud of our high performance range of windows, doors and living spaces. Our product collections are exclusive to Pennine – you simply won’t find a like-for-like comparison elsewhere in the North East. We work to ensure we only offer the most advanced products on the market so you can be certain that with Pennine, you’ll only receive the best.
RELAXED SALES PROCESS
At Pennine, we won’t put you on the spot. Our friendly advisors are part of our exclusive Pennine Academy – which means they’re highly trained, knowledgeable, and most importantly, they’re there to help you. You won’t find any high-pressure sales at Pennine. We’ll listen to what you want and do our best to help you find the right solution for you – at your pace, and at a price you’re comfortable with.
YOU CAN ASK US ANYTHING
We’re happy to talk to you about any aspect of our business, about the teams of experts we employ and about the products we supply. Buying a single window or an extensive orangery are equally important and we respect that – we also treat your choice to use us with the greatest of respect too.
ENDORSEMEMENTS
Don’t just take our word for it. We’re proud to be long-standing members of the Glass and Glazing Federation (GGF) – the UK’s only Government recognised authority for the industry. We’re also fully FENSA registered, and many of our products have been tested to meet the demands of the police recognised Secured by Design standard – for added peace of mind.
THE PENNINE WAY
The Pennine Way forms the solid backbone of our company. It defines what it feels like to work with Pennine, by highlighting what’s most important to you.
The Pennine Way isn’t about what we do; it’s about how we do it.
The Pennine Promises
We make and keep, 4 service promises that no-one else does, our 20 Year Guarantee, 24 hour Lockout Service, Free Annual Maintenance Checks and The Pennine Price Promise.
Relaxed Sales Process
We make you feel comfortable with the entire sales process. Together, we decide exactly what it is you need, you’ll understand exactly how we price our products and why.
Clarity of Product
We clearly define every detail of your product at every stage of the process, so you always know exactly what you’re paying for.
Absolute Respect
We always treat your home like the palace it is. Your space, your rules. We’ll use dust covers on our way in and tidy on our way out.
Know your Pennine
We talk you through every aspect of your complete, quality checked product, so that you know how to use, care for, maintain and get the very best from it.
Thanking You
We thank all of our customers with a loyalty discount to be used on future products.
Real Aftercare
Our aftercare team will stay with you for one month after everything is finished, to help you with natural tweaks. You will receive Free Annual Maintenance Checks for the first two years after the installation.
People People
At every stage of the process, we only ever introduce you to people who want to make the process a pleasure for you. You’ll feel supported and listened to – every step of the way.
PENNINE PRODUCTS AT A GLANCE
The Pennine product portfolio is the perfect taster of all the amazing choices we have to offer. But for the full Pennine experience, we’d love to see you at one of our showrooms. Browse through our complete range at your leisure and when you’re ready we’ll be there to answer any of your questions when you need us.
LIVING SPACES
Our range of living space extensions allow you to select exactly the style, size, structure and colour to complement your home and garden area.
WINDOWS
Our select range of windows caters for any property, of any age, honouring the integrity of your home, whilst catering for your modern day needs.
DOORS
Our doors have two clear and opposite purposes – they welcome your guests in and keep unwelcome ones out. Bold and beautiful in one perfect package.
WANT TO GET IN TOUCH?
Simply complete the form below and a Pennine customer advisor will get in touch to discuss your enquiry.
